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“Enjoyed our stay” 5 of 5 stars
Review of Royal Plaza on Scotts

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Royal Plaza on Scotts
4.5 of 5 Hotel   |   25 Scotts Rd, Singapore 228220, Singapore   |  
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Ranked #30 of 294 Hotels in Singapore
Sydney
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Enjoyed our stay”
5 of 5 stars Reviewed February 10, 2010

My husband and I arrived at 6:30am and the hotel staff was very nice to allow us to check in early. The hotel is centrally located, only 2 min walk from Orchard MRT station and there is a bus stop right in front of the hotel. We stayed 2 nights at the Deluxe room. The room is clean and modern and offers complimentary drinks/beer. We'll be more than happy to stay in this hotel if we're going to Singapore again and will definitely recommend it to friends.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,776 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth
Top Contributor
89 reviews 89 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed February 9, 2010

My partner and I stayed at the Royal Plaza for the third time last month, and were as impressed as ever with the hotel.

First, the location is excellent. It is a short walk to Orchard Road, which is filled with shops and places to eat. The underground crossing is actually easy to navigate after giving it a couple of goes (and reading the signs...). The underground links you to the MRT, Ion shopping centre, Wheelock Plaza, Wisma Atria and Tangs - everywhere!

There are plenty of food options around the Royal Plaza, not all junkfood either. Sure, there is a McDonalds and Starbucks, but there also is Canelle, Food Republic and Tangs and Isetan supermarkets / food courts.

I'd recommend getting the hotel breakfast included. It was amazing! So much variety - eggs, bacon, sausages, pasteries, waffles and more. The hotel resturaunt may seem expensive, but is not at all 'snooty' and is value for money - especially when having the buffet.

The rooms were nice and clean. We had a problem where out power went out, but a quick call to reception and it was fixed. The only complaint I have from this visit is that on one of the days our room wasn't made up - we put the make up room light on at 930/10am and returned to our room at 4pm to find it hadn't yet been made up and we were anxious to get ready to go out to dinner. After calling housekeeping they dropped round some new towels and were ver apologetic - it seems there was a miscommunication.

The free mini bar is great - and exactly that - free. If something is free, it shouldn't be complained about! It had 2 tiger beers, 2 coca colas, an orange juice and two bottles of water, and was replenished daily.

The hotel is a short, cheap taxi ride from many of Singapores attractions, including Clarke Quay, the Flyer, Chijmes, the Raffles and Dempsy Hill.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bridgewater
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 22, 2010

We were on a short stopover in Singapore after two and half weeks in New Zealand and arrived at 08:00, with our room booked for the next two evenings. We we offered early check-in without even asking and invited to join breakfast as well. We had booked a club deluxe room at a slightly higher rate and it was definitely worth the extra.

The staff were all extremely friendly and efficient. The concierge took care of all our arrangements to see the city on our brief stop.

The hotel location is central to Orchard road shopping district and was definitely good value for the rate we paid. we were also allowed a late check-out as our flight was not until later in the evening.

Overall, it was a great stay.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BRISBANE
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 18, 2010

This hotel is in a great spot. only a couple of minutes walk to Orchard Road etc.. Lovely room, very polite and professional staff, will definitely stay again. The only fault was a limited room service menu - when you are exhausted like we were it would have been nice to robe up and watch TV to something in the room.
Very business orientated hotel.

  • Stayed January 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Auckland Region, New Zealand
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 15, 2010

Me and my husband stayed here in feb 2009 as part of our honeymoon - was amazing, the staff we very friendly and helpful,,, and OMG the buffet downstairs from the hotel was just amazing, the food was just wonderful... recommend to stay here .... we will be staying here again if we ever go back to Singapore.

Stayed February 2009, traveled as a couple
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Perth, Australia
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 8, 2010

My husband and I have stayed at the Royal Plaza on Scotts hotel several times now. It's our home away from home. The location of the hotel is perfect. It's a stone's throw away from the fantastic malls on Orchard Road, and from the Orchard MRT station.

The rooms are very comfortable, and the service is impeccable. We stayed in the Club Deluxe Room on our last trip, which was fantastic! The benefits included complimentary daily breakfast, afternoon tea and evening cocktails. These were served in the Club Lounge on the highest floor of the hotel, with a great view of the city. The service in the Club Lounge was outstanding.

We have tried a couple of other hotels in Singapore, but the Royal Plaza on Scotts is still our first choice. With perks like free minibar beverages, as well as free unlimited internet access in all rooms, it really doesn’t get much better!

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 5, 2010

Perfect location. Very close to Orchard Rd & MRT. Would have been a perfect stay if it was not for an incident when Juliana at the concierge desk told us that we must bring down our lugguage to the lobby to have them weighed when we asked to borrow a scale. We found this very unusual as other hotels do supply scales. When we checked with reception we found out that it was a hotel policy to bring scales to our room for us to weigh our luggage. We considered that an appalling and unacceptable service from Juliana ..how does she expect guests to pack up their suitcases, bring them down to the lobby, have them weighed and take them back to their rooms? If the people at reception knew about “bringing scales to guests’ room” policy then Juliana being at the concierge desk should have been even more aware of that policy. Our advice is not to request any service or information from Juliana at concierge desk as she would definitely mislead hotel guests. Apart from Juliana's poor service we could not fault the hotel..from reception to room service to the taxi concierge (who one occasion actually walked out to the main road to hail us a taxi). Otherwise a perfect stay.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Plaza on Scotts

Address: 25 Scotts Rd, Singapore 228220, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Singapore
#23 Romantic Hotel in Singapore
#26 Business Hotel in Singapore
#28 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal Plaza on Scotts 4.5*
Number of rooms: 511
Official Description (provided by the hotel):
Royal Plaza on Scotts is a deluxe Singapore hotel offering free WIFI and high-speed wired Internet to cater to your business needs. The rooms are also equipped with free Nespresso gourmet coffee, minibars that are replenished daily and free local calls. Delight yourself with meals at award-wining buffet restaurant, Carousel or try out our delicious Artisan cupcakes by Gourmet Carousel. Enjoy exclusive access to 24 hour facilities such as the Internet Lounge and the gym. Our excellent location in Orchard Road means that we are steps away from iconic shopping malls such as ION Orchard, Paragon and Takashimaya and a 10-minutes' drive to the main business and financial institutions like Marina Bay, Shenton Way and Suntec towers. Upcoming events in Singapore: Christmas on a Great Street at Orchard Road Singapore Countdown to 2015 at Marina Bay (15 minutes' drive) Chinese New Year Celebrations at Chinatown (10 minutes' drive) ... more   less 
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Also Known As:
Royal Plaza On Scotts Hotel Singapore
Royal Plaza On Scotts Singapore

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