Been visiting/ staying in this hotel since 2000 - it was then Le Meriden. After the hotel changed to 'Concorde', it's no longer the same. Front Office staff change frequently; they have no familiarity with returning guests. Eariler in case a room was not available for early check-in, the hotel would provide a shower room so that one could get on with the day's work. Now - "please use the changing rooms at the swimming pool". Earlier, the same facility was available for guest who have checked out on time but had later flights to catch so that they change into travel clothes. Now - "please use the changing rooms at the swimming pool" :-(
When I was checking-in on 29th December morning, the front office lady simply refused to consider a request for an early room. Same happened the last time in October. Granted the hotel may be fully booked, but nothing stopped the lady from simply saying "We cannot commit but we will try ... you can check in an hour or so".
Earlier the hotel used to entertain a late check out request for a couple of hours as a courtesy, sublect to availability. Now, check out till between 1pm and 3pm costs $50!
A few good aspects haven't changed though - Concierge staff are still very helpful; Housekeepers are still diligent and John, the pianist, continues to entertain guests in the evening with his beautiful tunes - though he wasn't there to ring in the new year this time :-( Many old guests missed his usual midnight performance
- Official Description (provided by the hotel):
- An internationally renowned business class hotel in Singapore. Location Strategically and conveniently located on the world famous Orchard Road and in the heart of the commercial and shopping district of Singapore, Concorde Hotel Singapore (former Le Meridien Hotel) is just minutes away from major tourist attractions such as Suntec City, The Esplanade, Gardens by the Bay, Clarke Quay, and Chinatown. Accommodation Recently revamped, the hotel's 407 rooms and suites have been thoughtfully designed to meet the needs of both business and leisure travellers. All guestrooms are equipped with a work area and other modern amenities including complimentary Wi-Fi connectivity to ensure our guests a comfortable stay. Dining For an unforgettable dining experience, embark on a gastronomic journey when you visit our newly refurbished Spices Cafe. The extensive menus will spoil diners with a wide variety of tantalising meat, seafood, vegetables and desserts, as we present you with an interesting mix of local and Western cuisine. Meetings & Events Our dedicated Events team will put your ideas into action. Be it a seminar, banquet, workshop, gala dinner, birthday, wedding, family reunion, dinner and dance or simply a business meeting in Singapore, we can offer unparalleled meeting and event facilities catered to your requests. Rest assured that our Hosts will deliver impeccable service to ensure your event a success. Transportation Concorde Hotel Singapore is conveniently situated near Dhoby Ghaut and Somerset MRT station, and a mere 25 minutes away from Changi International Airport by car or taxi. ... more less
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- Also Known As:
- Le Meridien Singapore
- Singapore Concorde Hotel
- Concorde Hotel Singapore