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“The Pan Pacific Experience - excellent - Fabulous!!” 5 of 5 stars
Review of Pan Pacific Singapore

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Pan Pacific Singapore
5.0 of 5 Hotel   |   7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore (Marina Bay)   |  
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Pacific Club Privileges
Ranked #9 of 300 Hotels in Singapore
Lagos, Nigeria
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The Pan Pacific Experience - excellent - Fabulous!!”
5 of 5 stars Reviewed June 8, 2013

I stayed at the Pan Pacific (rm 2423) on a business trip to Singapore from the 2nd to the 6th of June 2013. it was a fabulous stay, the hotel is an excellent choice if you are looking for a quiet place close to the city. Fantastic location, stunning view of the city. the staff are extremely polite, very friendly, very very helpful - they are all over the place making sure your experience. The food - especially the buffet was excellent, wide variety to choose from, i went to bed looking forward to breakfast!! had dinner at the Chinese restaurant - fantastic!! it was a Pan Pacific experience!!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, June 10, 2013
Dear Dplagos,

What a pleasure to learn of your GREAT review on Pan Pacific Singapore! Thank you for appreciating our effort in creating memorable hotel experience for you. It is certainly rewarding that you have thoroughly enjoyed the stay & dining experience. We look forward to welcoming you again for another Enriching Pacific experience in the near future!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,288 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (893)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2013

This is an excellent hotel. As mentioned by a number of reviewers, the friendless of staff is a feature of this hotel. I would strongly recommend the use of the Pacific Club which provides outstanding food and beverages during the day. The rooms have undergone an expensive renovation and are very comfortable. Breakfast in the Edge is an experience not to be missed.
Overall, the Pan Pacific staff ensured we had a very enjoyable holiday in Singapore.




  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, June 10, 2013
Dear MelbourneJohn,

It was our pleasure to have you as our guest and I am delighted to learn that you have enjoyed the stay. Thank you for recognising our effort by sharing your memorable hotel experience with us here on TripAdvisor. The team at Pan Pacific Singapore looks forward to welcoming you back for another Refreshing Pacific experience in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed June 6, 2013

This Hotel is well located in the Marina Bay and the train stations (City Hall & Promenade) are just in walking distance. That allows us to easily travel around this beautiful city.

The room comes with a balcony and the view is simply stunning! Facing the Marina Bay Sands and also the beautiful skyline Singapore City. Other than the view, the room is spacious, clean and neat.

Lastly, they have friendly staffs which sums up why it has been a fantastic stay.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, June 10, 2013
Dear Markomk,

Thank you for choosing Pan Pacific Singapore as your preferred choice and for sharing your GREAT review with us. Taking your positive review on board, we continue to strive towards achieving service excellence. We look forward to welcoming you again in the near future!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 5, 2013

We stayed at the Pan Pacific for 2 nights on a short stopover in Singapore and were very pleasantly surprised.

I'd read the reviews on Trip Advisor prior to booking and expected it to be good, but it exceeded my expectations.
I can't fault to hotel for how well it is managed and overall it is a very slick operation. From the fast, friendly and efficient check-in and check out processes to the overwhelming and very impressive breakfast buffet, nothing was missed.
All of the staff were extremely friendly and helpful and the view from our room was amazing. It was an excellent stay and I would definitely choose to stay here next time I visit Singapore.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, June 6, 2013
Dear Greg J,

Thank you for choosing Pan Pacific Singapore as your preferred choice and I am most delighted that you have thoroughly enjoyed the stay. Thank you for recognising our effort by sharing the GREAT review here on TripAdvisor. The team at Pan Pacific Singapore looks forward to welcoming you back for another Refreshing Pan Pacific experience in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toowoomba
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 4, 2013

What a fantastic hotel this was. The service, rooms, food, location were all faultless. This is not the most expensive hotel in Singapore and I was a bit wary of the level that we would receive, but it was fantastic!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, June 6, 2013
Dear kerryandalToowoomba,

What a pleasure to learn that you have enjoyed a GREAT stay at Pan Pacific Singapore! Thank you for sharing your memorable hotel experience with us and we look forward to welcoming you again soon!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 3, 2013

I stayed at the hotel with my family, we did enjoy very much the service and specially the breakfast a great buffet. I recommand this hotel for the location also. We also like the large swimming pool with a great view to Singapore. The restaurant served a delicious Spagethi Carbonara, really love it.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, June 6, 2013
Dear gregory e,

It was our pleasure to have you and your family as our guests and I am pleased that you have enjoyed the stay and the great dining experience. Taking your positive feedback on board, we continuously strive towards achieving service excellence. We look forward to welcoming you again for another memorable hotel experience in the not too distant future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2013

Beautiful hotel. The breakfast was fantastic, everything you could think of. The style was unusual with inside and outside glass lifts, very space age. My son given an upgrade so he was the same level as us. The pool was a lovely place to relax.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, June 6, 2013
Dear DandA2013,

Thank you for sharing your experience with us and we are pleased that you have enjoyed the stay. It will be our pleasure to welcome you again for another Enriching Pacific experience at Pan Pacific Singapore soon!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#7 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Luxury Hotel in Singapore
#11 Business Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Official Description (provided by the hotel):
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 
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Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific

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