We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pan Pacific Singapore: Traveler Reviews

4.5 of 5
7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Hotel website
Hotel deals
Hotel amenities
Pan Pacific Singapore
Ranked #7 of 276 hotels in Singapore
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

2,486 reviews from our community

Traveler rating
    1,654
    629
    146
    31
    26
See reviews for
Families
474
 
Couples
992
 
Solo
258
 
Business
520
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wiltshire, UK
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
Reviews in 33 cities Reviews in 33 cities
46 helpful votes 46 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed December 15, 2012

We had a amazing 2 night stay here.
Check in was smooth and the lobby looks grand and modern - the check in staff were very friendly.
Our room was lovely - we had fab views of the marina. The bed was so comfy, so much so that me and my partner slept will 11am the first morning which WE never do!
The room is very modern and well thought out, we both loved the bathroom, we had a huge bath and a massive walk in shower! The toiletries were great as well.
Can't say enought about the room...
I have worked in Travel for 20 years and have stayed in some of the best hotels in the world as well as some of the not so great.
This hotel is up there with the best i have stayed in.

The pool area is lovely - a little haven in a very busy place.

Breakfast was fab... So much choice - the only thing i would say is that trying to get more than one cup of coffee from the staff was a chore. It would be better if they just left you a jug of coffee, but it did not spoil the expereince.

All the staff at the hotel were great.
We had a couple of drinks in the bar and as expected the drinks were not cheap but hey Singapore is not cheap!

This really is a great hotel to stay in..

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask NLocke about Pan Pacific Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review
December 22, 2012
Dear NLocke,

What a pleasure to learn such a GREAT hotel experience with us at Pan Pacific Singapore! The team at Pan Pacific Singapore joins me in thanking you for choosing us as your preferred choice and for recognising our effort in create memorable hotel experiences. Taking your positive review on board, we continue to seek for improvement. We look forward to welcoming you back for another great hotel stay in the near future!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Undoubtedly my best stay in a 5 star hotel”
5 of 5 stars Reviewed December 14, 2012 via mobile

I went on my honeymoon to Singapore n lucky we chose pan pacific for our stay as the feedback about the hotel was amazing.. I wanted to surprise my husband with something.. So with some help of the staff (Abel to be precise) I managed to get 2 glasses of champagne on arrival and cake delivered to our double upgraded room.. And all of this was a complimentary gesture!! I mean which hotel could possibly get u complimentary upgrades plus champagne n cake n that too just because u wish to surprise your husband.. Totally an amazing experience.. I am definitely coming back to the same hotel.. N just to add we totally loved the breakfast buffet at the global kitchen.. We used to look forward to it every morning.. :)

P.S If you need something there .. Just ask! Pooch dala toh life jhingalala....

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
Ask Garima24 about Pan Pacific Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review
December 22, 2012
Dear Garima24,

I am pleased that we have created such a memorable hotel experience for your honeymoon in Singapore! The team at Pan Pacific Singapore join me in thanking you for recognising our effort and, in particular, that of Abel’s. Rest assured that your commendation will spur our team to continuously strive towards excellence. We look forward to welcoming you for another special occasion with us in the not too distant future!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Beautiful Hotel”
5 of 5 stars Reviewed December 14, 2012

Beautiful hotel, great service. Excellent location. The rooms were incredible. The garden was a great place to relax. The swimming pool was luxurious. This is the hotel to stay in if you are in Singapore.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask L_de_Or about Pan Pacific Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review
December 22, 2012
Dear L_de_Or,

Thank you for choosing Pan Pacific Singapore as your preferred choice and I am most pleased to learn of your GREAT review on us. Your positive feedback certainly encourages us further to strive towards achieving guest excellence. The team at Pan Pacific Singapore looks forward to welcoming you again for another memorable hotel experience with us!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Good for business and as a Tourist”
4 of 5 stars Reviewed December 14, 2012

I have stayed here many times but they have kust finished a refurbishment that cost SIN$80 million and what a difference.
The entrance is far more welcoming with bars and great oval boths to lounge in. The overal decor is more modern than previously with lots of bright colors and funky shapes to the receptions desks.
Most of the rooms have also been upgraded with new TV's, larger showers but no bath anymore. window blinds are electic controlled and a great blackout if you want to sleep all day.
The spa and pool have not been upgraded but they were good before and still highly recommended for a massage and a swim in their lap pool and not just a plunge pool.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Paul E for Singapore
Ask Paul E about Pan Pacific Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review
December 22, 2012
Dear Paul E,

It was our pleasure to have you as our guest again and I am glad that you have loved the new Pan Pacific Singapore! We thank you for sharing your memorable hotel experience with us. For a note, our guestrooms and suites are equipped with bathtub facilities except for deluxe & deluxe balcony rooms, which are equipped with 3 types of shower facility. The team at Pan Pacific Singapore looks forward to welcoming you again for another GREAT hotel experience with us soon!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Probably the best one in Singapore ...”
5 of 5 stars Reviewed December 12, 2012

So it is probably the best one in Singapore if you really don't need a disney like ship sailing on the towers with pool 200 m above the ground and milions of people in one place. So if you don't then you have to choose Pan Pacific when heading to Singapore. Minimalistic elegance but still cozy making rooms at this hotel you never want to leave ... or maybe just to the bathroom to endulge a bit. Amazing views are the reward. Tremendous service. And the food is the state of art. Fully equiped fitness and gym and amazing pool with underwwater music fullfil the picture. You cannot beat what the hotel offers. One of my faves all around the globe.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MaciejTPL about Pan Pacific Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review
December 22, 2012
Dear MaciejTPL,

Thank you for choosing Pan Pacific as your preferred accomodation in Singapore and we are pleased to learn of your GREAT review here on TripAdvisor! Taking your positive feedback on board, we continue to strive towards achieving our aim for creating memorable hotel experience for our guests. We hope to welcoming you back for another Enriching Pacific experience with us soon!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Forest by Wangz
Great value on a similar hotel
Singapore, Singapore
5 of 5 stars 91 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Singapore
Family-friendly
Shangri-La Hotel, Singapore
Shangri-La Hotel, Singapore 4.5 of 5 stars 1,451 reviews
Romantic
Naumi Hotel
Naumi Hotel 4.5 of 5 stars 699 reviews
Good for business
Holiday Inn Singapore Orchard City Centre
Holiday Inn Singapore Orchard Ci... 4.5 of 5 stars 992 reviews
Near the beach
Capella Singapore
Capella Singapore 4.5 of 5 stars 417 reviews
Show Prices ABS:HotelCheckRates-d302109?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d306182?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d306178?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1307604?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Singapore hotels
The Forest by Wangz 5.0 of 5 stars 91 reviews Marina Bay Sands 4.0 of 5 stars 5,687 reviews Mandarin Oriental, Singapore 4.5 of 5 stars 2,180 reviews Conrad Centennial Singapore 4.5 of 5 stars 1,490 reviews
Show Prices ABS:HotelCheckRates-d2309275?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1770798?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d301468?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d306166?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 276 hotels in Singapore, ranked by popularity

Been to Pan Pacific Singapore? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Pan Pacific Singapore

Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Singapore Hotel
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Pan Pacific Singapore
Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Room Service Suites Swimming Pool
Hotel Style:
#7 Family Hotels in Singapore
#7 Luxury Hotels in Singapore
#9 Business Hotels in Singapore
#19 Romantic Hotels in Singapore
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Perfectly located at the gateway to the Central Business District and Singapore’s financial area, Pan Pacific Singapore provides a convenient base to explore this vibrant city. Soaring high above the heart of Marina Bay and the Suntec City Singapore International Convention &Exhibition Centre, Pan Pacific Singapore draws on Oriental influences and infuses them with the Pacific Touch. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, AsiaRooms, Otel, Agoda, Priceline and Hotels.com so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Pan Pacific Singapore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Pan Pacific Singapore
Enter dates & see best prices* (from our partners)
Show Prices