We have stayed in Pan Pacific twice. In both occasions it has been a pleasure.
Both times we have used the American Express special deal where you get the 4th night for free when you pay for 3 nights.

This hotel is located in the Marina area, where there are lots of shopping and restaurant options.
You can walk right from the lobby to the endless tunnels under the streets of Singapore and pop-up in on of the huge shopping complexes. You don't even have to take a step outdoors.

Rooms of this hotel are adequate in size and more functional than luxury. Hotel is a quite tall building and therefore you will end up spending quite a lot of time in elevators or in front of them waiting for one. Not bad though, there are plenty of them.

The swimming pool area is basic but nice and the service there is very attentive. Size of the pool is quite big and there seems to always be enough sunbeds for everyone.
Next to the pool was also a tennis court which is not usual in the middle of Singapore.

We didn't use the restaurants of the hotel so cannot comment on them, but there is a really good choice of food close by, for all budgets.
Remember to eat at least once in one of the hawker centers while in Singapore. The food is really good for the price.

The rooms are very clean and big. The pool is on 4th floor and a bit windy there. The restaurant on the last floor is superb. We ate again and again there. Must try it. The japanise restaurant is so so and overprices.

I stayed in Hotel Pan Pacific from Oct 28th till Nov 3rd, 2012..
The check-in was smooth and was allowed to check-in early and the staff did not create any problem. The staff ushered me to the room and I did not have any problem to find my room.
The rooms are very comfortable and has everything that’s required both by a business traveller and a holidayer. They are impeccable clean and the pillows are great..
When I asked for newspaper and some a shaving razor from the housekeeping staff.. it was delivered in time. Also, when I ordered food it always got delivered in time.
The breakfast in the coffee shop was quite a good experience. I never felt unattended too and there was always someone there at beck and call.
Since I was attending a conference, I was in their ball room for 3 days. Here too the service was very good.
However, I had the following problems:
- Despite reminding everyday, my newspaper never got delivered in time,
- On one instance they missed my wakeup call.

We chose the Pan Pacific for our wedding anniversary staycation, with our two-month old newborn in tow. We wanted to experience the hotel after the recent renovations. The hotel seemed to know that we've stayed before and emailed me to find out if we had any special requests. A baby bathtub was easily arranged via email and waiting for us in the hotel room when we arrived. Fantastic! Breakfast was truly an extravagant affair at The Edge with mind-boggling variety, although probably a little pricey if you don't have it included in your package. We encountered true genuine warmth from all the staff, especially Sunny at the hotel reception (who arranged for a little welcome surprise for us upon finding out we were spending our anniversary), Diaz at The Edge restaurant (he shared his joy about his own little girl when he saw our baby) and the rather elderly gentleman (didn't manage to get his name) at the dim sum station of The Edge who so very kindly helped carry my food to my table when he saw me with a baby slung across my shoulder.
For mothers who have babies with them, the fridge in the room is cool enough to store expressed breast milk for a few days, but definitely not cold enough to freeze an ice pack for use in a portable milk carrier bag. We got around that by requesting for ice and some salt (which was delivered promptly to us in our room without delay).
This is the first time we've travelled out of home with our little one and we're glad to have chosen the Pan Pacific. We will definitely be back.