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“Faultless Hotel” 5 of 5 stars
Review of The Ritz-Carlton, Millenia Singapore

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The Ritz-Carlton, Millenia Singapore
5.0 of 5 Hotel   |   7 Raffles Avenue, Singapore 039799, Singapore   |  
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Ranked #4 of 294 Hotels in Singapore
London, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Faultless Hotel”
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed at the Ritz-Carlton for the 2nd time and it is without a doubt, one of my favourite hotels globally. The hotel is clean, but fresh, not clinical. The staff are extremely helpful and are always willing to go the extra mile.
As a business traveller I like to use the gym. The fitness facilities in the Ritz-Carlton are one of the best I have seen in a hotel.
The only negative I have is that it is extremely expensive. I was quite shocked when I saw the bill for my colleagues and I to eat in the buffet. Whilst I can appreciate they have to remain competitive, the price for a glass of coke was far too much.

Room Tip: Consider paying the extra for a Club Room. The evening cocktails certainly make it worthwhile, not...
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,193 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (547)
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Singapore
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

One would expect exceptional service from the Ritz Carlton brand, and Ritz Carlton Millenia truly delivers. All staff make a genuine effort to make you feel valued the moment you enter the hotel. Stayed in a Premier Suite, with stunning views over the Marina Bay area. Can't fault the room, which was spacious and luxurious. This may not be the freshest hotel in the area, but the level of service remained unsurpassed. Special thanks to Evan from the front desk for the thoughtful gesture for our wedding anniversary as well
as to encourage all Ritz employees to continue to strive for greater heights in customer experience. We will be back to celebrate our anniversary next year at Ritz =)

Stayed December 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore, responded to this review, today
Dear moodyinsingapore:
Thank you for your second review of The Ritz-Carlton, Millenia Singapore on tripadvisor.com and happy belated anniversary! I am glad to hear that Evan was key in helping you celebrate your special occasion with us. He certainly leads by example when it comes to enlivening Ritz-Carlton's Gold Standards and I will be sure to thank him personally. We hope to welcome you back during your next wedding anniversary if not sooner!

Sincerely,
Peter Mainguy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
635 reviews 635 reviews
78 hotel reviews
Reviews in 93 cities Reviews in 93 cities
245 helpful votes 245 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We walked to and through the Ritz-Carlton Millennia. The hotel was stunning at Christmas, probably better for adults than children and had a very strong aroma which was ok to walk through but I think would be too much to sit in the lounge for any extended period of time. The spa is also very strange for such a nice hotel which is why we booked it there. The rooms are small and you walk through the gym. There also isn't a large area to relax in and when we booked 2 pedicures, we expected to be together and were asked to lay down on a massage table in different rooms. The pedicure service was great but very strange.

Stayed December 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

-Very good location 3 mins to Marina Bay Sands by taxi.

-The room was so nice. The bed, bed sheet, pillows I have six pillows on my bed and two more in walk in closet.

- excellent room into interior. Very cozy lighting, warm golden lighting glow the whole room. I can see Marina Bay Sands and all Marina Bay from my large window. It Wass very stunning view in the evening. The first night, I had dinner from room service setting table by the window. This is what impressed me a lot it makes me don't want to leave the room, really.

- room service excellent ,breakfast , euro pion food, asian food and good coffee.

**you must try wanton soup from room service.


At the beginning, my first step to this hotel was not impressed I've been to Fullerton hotel and a couple off off five star hotel in Singapore. when I saw the The hotel lobby I thought this is not Ritz Carlton. it's more like Shangri-la or Chinese chain hotel.
This is what i would suggest the hotel to improve their hotel lobby atmosphere for better first impression.

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Top Contributor
73 reviews 73 reviews
34 hotel reviews
Reviews in 36 cities Reviews in 36 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has one of the friendliest staffs we have ever encountered in our travels. From the front desk assistant manager Victoria Mah, to Felicia in guest relations, to Sandrine in the Greenhouse restaurant, to the servers, bell boys, and maids, everyone strived to make our stay as pleasurable as possible. Our room was beautiful, facing the harbor. The hotel has an excellent state of the art fitness room. The Chinese restaurant (Summer Pavillion) for which Inhave written a separate review, is outstanding.

Room Tip: Facing the harbor
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore, responded to this review, 6 days ago
Dear RuthyNewJersey:
Thank you for taking the time to share your recent experience at The Ritz-Carlton, Millenia Singapore. I greatly appreciate you singling out Victoria, Felicia, and Sandrine. These ladies certainly do lead by example when it comes to creating memorable and unique experiences for our guests and I will be sure to recognize them personally. I would also like to thank you for your separate review on Summer Pavilion. The team is thrilled to hear that you had an enjoyable meal! The Ladies and Gentlemen of The Ritz-Carlton and I will look forward to welcoming you back soon.

Yours truly,
Peter Mainguy
General Manager
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Alabang
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

Me and my husband travelled to Singapore last Nov. 8-11, 2014. We stayed at The Ritz- Carlton Millenia.

When i arrived in the hotel, i was entertained by Ms. Iris Tan of the front desk. My booking was at De Luxe Room - City View. I requested her to transfer me to De Luxe Room - Marina Bay view instead. She told me that they're fully booked and my request would probably not be available. Inspite of that, Ms. Iris has the patience to give time to look for my request. Then finally, after few minutes, she was able to find one.

When we got in to the room, i was amazed by the view of the Marina Bay, from our bed to the bathroom. It has the complete view of the bay! It was really relaxing. The room was huge, and has 2 comfortable beds. I really thank Ms. Iris for the great service she has given us.

This hotel also offers complimentary wifi which is really a big help for us.

Malls like Marina Center and Suntec City are very near to the hotel. Just 2min and 5 min walk, respectively. These malls has restaurants where you can dine if you don't want to dine at the hotel. If you want to go shopping, then these malls are highly recommendable.

There's also an MRT Station near the hotel. It's just 5-7 minutes walk. Really very convenient to go around the city.

I'd like to thank also Ms. Andrelyn Manalili for her quick response during my check-out. It just took her a minute to give me my receipt. She even ask me about my stay, which was really a pleasant one.

Thanks also to Ms. Cory Tarenio, Gene del Barrio and Li Qim of Greenhouse where buffet breakfast was being served. They really showed warm welcome to all their guests at their dining area, and that they even accompanied their guests to their table. Will surely stay there again when i go to Singapore.

Room Tip: Higher floors, with the Marina Bay view.
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  • Stayed November 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore, responded to this review, 6 days ago
Dear eda509:
I am delighted to hear that you and your husband thoroughly enjoyed the location, facilities, and service during your recent stay at The Ritz-Carlton, Millenia Singapore. Since your stay, Iris has concluded her internship with us and returned to school. On the other hand, I am certain that Andrelyn, Cory, Gene, and Li Qim will be very happy to hear that you had and enjoyable experience. Thank you for recognizing their efforts in providing personalized service and genuine care. We hope to see you back at The Ritz-Carlton, Millenia Singapore in the not too distant future.

Best regards,
Peter Mainguy
General Manager
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The seminar room here is great combine with comfortable facility in stay here. Recommeded for arrange seminar or an event as the no. of room can serve all attendees and the big meeting room here also able to serve big events. The room also big and comfortable with good cleanliness.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Millenia Singapore

Address: 7 Raffles Avenue, Singapore 039799, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Singapore
#3 Romantic Hotel in Singapore
#3 Business Hotel in Singapore
#4 Family Hotel in Singapore
#4 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Millenia Singapore 5*
Number of rooms: 608
Official Description (provided by the hotel):
Minutes away from some of Singpaore's most iconic attractions including the Marina Bay and Singapore Flyer, The Ritz-Carlton, Millenia Singapore provides privileged access to one of the world's most vibrant cities. While the panoramic glittering views of the city skyline and Marina Bay invites exploration, the centrally-located hotel has some outstanding reasons for guests to stay in, ranging from the stellar collection of 4,200 contemporary art pieces including works by Frank Stella, Dale Chihuly and Andy Warhol, as well as the lush idyllic pool perfect for enjoying the tropical warmth at. Guests enjoy a multitude of shopping, dining and entertainment options at three shopping malls accessible via covered skybridge as well as public transportation options within walking distance. ... more   less 
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Also Known As:
Ritz-Carlton Millenia Singapore Hotel Singapore
Ritz Carlton Singapore
Ritz Singapore
Singapore Ritz-Carlton
The Ritz-Carlton, Millenia Singapore

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