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“Perfection” 5 of 5 stars
Review of Shangri-La Hotel Singapore

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Shangri-La Hotel Singapore
5.0 of 5 Hotel   |   22 Orange Grove Rd, Singapore 258350, Singapore   |  
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Ranked #5 of 294 Hotels in Singapore
Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Perfection”
5 of 5 stars Reviewed September 29, 2012

Can not fault this hotel in all aspects.
Goood room service, lovely pool and gym and beautifully appointed rooms.
Close to the Orchard road for restaurants and great shopping.
Staff are very friendly.
Really enjoyed our 3 nights at his one.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,546 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (532)
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Sydney, Australia
Top Contributor
77 reviews 77 reviews
38 hotel reviews
Reviews in 38 cities Reviews in 38 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 29, 2012

Quite simply, the hotel is outstanding in every respect.
The buildings are grand in the traditional sense. The staff are extremely helpful. The room is large and very well appointed.The dinner buffet very easily outdid the buffets I have had on the Las Vegas strip. The pool and gym are excellent and large. The complimentary bus service into Orchard Rd is regular and efficient. The lobby has to be seen to be believed.
We were given an complimentary extended 4 pm checkout at the end of our three day stay and are about to check out.
We have decided we will return to Singapore to stay in the hotel (we have never made a decision like this before) and simply treat it as a resort with lots of shopping nearby on our next trip to Europe.
While they are very different, we have agreed that this hotel outdoes the Langham Place in Hong Kong (our previous favourite hotel) on all comparable measures.
If you want a few days in Singapore and are flying Singapore airlines, it is really worth booking the hotel as part of the airline's stopover package. The price is good and there are a number of complimentary sightseeing vouchers; most notably for the Orchid Gardens, Singapore Flyer and airport transfers.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 26, 2012

We stayed here last year however I haven't got around to writing a review!

Nothing was any trouble for the hotel staff, we were celebrating my husband's birthday!
The lobby is incredible..rooms, clean, spacious and typical high standards of the Shangri La Chain

A very pleaseant stay indeed.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
126 reviews 126 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed September 25, 2012

We have been staying at Shangri La Valley Wing in Singapore for the last 9-10 years and it never ceases to amaze me that the service is impeccable.
The hotel is like one of the grand dames of Singapore and blows most of the new hotels out of the water when it comes to service, The staff know how to treat their customers and are always professional as well as welcoming and friendly.
We arrive and its like going "home" from the door guys to the bell boys to the reception and cleaners, nothing is ever to MUCH!
I will continue my patronage as always!

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 22, 2012

Our stay in the Shangri-La was excellent.Enclosed in tropical gardens,and an interior second to none. The staff were polite and helpful,ensuring that your every need was catered for.I can't praise this hotel enough.I would love to return and spend more time there.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 21, 2012

Excellent hotel ,stayed in the valley wing in a deluxe room couldn't fault any thing only wished I'd booked for longer,it was was worth the money room fantastic breakfast out of this world as are the waiters , service in the valley wing is outstanding champagne the high tea carnt wait to o back

Room Tip: Choose the valley wing
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2012

Stayed at the Shangri-La in August, can't speak highly enough of the hotel and staff. Location is also fantastic. You do oay a little more to stay here than other hotels in Singapore but overall good value for money.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Singapore

Address: 22 Orange Grove Rd, Singapore 258350, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Singapore
#2 Family Hotel in Singapore
#3 Spa Hotel in Singapore
#5 Luxury Hotel in Singapore
#6 Business Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel Singapore 5*
Number of rooms: 747
Official Description (provided by the hotel):
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amid 15 acres of luxuriant gardens and greenery, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, which is home to numerous plant and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls.Inspired by nature, there is a daily Tai-Chi demonstration with a Tai-Chi master and Koi feeding ceremony by a Koi Master, in the Atrium of the new Garden Wing.A wide range of recreational facilities is available at the hotel, including the newly-opened CHI, The Spa at Shangri-La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. There is a 3-hole golf course for putting practice.The hotel houses several dining outlets for great culinary experiences. From classical Japanese kaiseki at Nadaman to international favourites at The Line and the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. A new dining concept, Waterfall Café, offers creative yet healthy cuisine. Guests can also relax with high tea served at The Rose Veranda which features 164 varieties of TWG teas, sip a Cheongsam, Shangri-La’s signature cocktail, in the Asian-inspired Lobby Court or savour premium wines amidst panoramic city views at BLU Bar.All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Traders Hotel, Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. A business centre with internet and meeting room facilities is available for the convenience of the business travellers as well. ... more   less 
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore

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