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“Great location but worn and old” 2 of 5 stars
Review of Hotel Jen Tanglin Singapore

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Hotel Jen Tanglin Singapore
4.0 of 5 Hotel   |   1A Cuscaden Road, Singapore 249716, Singapore (Formerly Traders Hotel Singapore)   |  
Hotel amenities
Ranked #60 of 294 Hotels in Singapore
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great location but worn and old”
2 of 5 stars Reviewed September 27, 2013

the hotel is need of serious refurbishment - the excessive use of timber throughout gives it a very 70's feel
staff are amazing and helpful
all restaurants especially the fish restaurant is to be avoided - they nearly poisoned me with raw lobster!!! and it took them over 1 hour to serve me

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with shangri-la.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TATHS, Manager at Hotel Jen Tanglin Singapore, responded to this review, September 29, 2013
Dear abdulbutt1

Greetings from Traders Hotel, Singapore and thank you for your review.
We value your feedback and would appreciate if you can contact me direct
via email: wailing.wong@tradershotels.com as I wish to address your comments
regarding your recent stay.

Yours sincerely
Wong Wai Ling
Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,796 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (372)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Utrecht, The Netherlands
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 27, 2013

Stayed in this hotel several times for business. Staff is very friendly and helpful. Rooms are OK, nothing fancy, but clean. The breakfast buffet is nice. Bit disappointed about the hotel bar. The hotel is situated excellently, on walking distance to Orchard road, Dempsey Hill and the botanical gardens.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 27, 2013

Well worth staying in this hotel, rooms are very nice, staff helpfull and friendly would definatley go back again.
location is good and you can catch a hop on hop off bus just outside hotel and use it all day. its a short walk to main shopping street, there is a great restuarant at back of traders called feed lot not cheap but cheaper than hotel food was excellent went several times.

Room Tip: we were on the 12th floor so views where excellent :-)
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
middx
Top Contributor
80 reviews 80 reviews
19 hotel reviews
Reviews in 40 cities Reviews in 40 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed September 26, 2013

This hotel is excellent and worth a visit.
The room was very clean and comfortable.
Great customer service in all area.
Breakfast was full of choice. Was especially pleased to see sealed yoghurts rather then a free for all bowl.
The pool area was small but very clean with attentive staff.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 26, 2013

Stayed in an Executive Club Room for a one night business trip. Room decor was very, very dated. Like a step back to 1980's. Club loung was over-crowded. Couldn't get a seat. Breakfast in Club Lounge was poor with slwo refill of food.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with shangri-la.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulaanbaatar, Mongolia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

We stayed for the entire Grand Prix weekend and even though this is the busiest time of the year in Singapore, the staff and efficiency of the operation was faultless.
I would highly recommend a stay here.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 24, 2013 via mobile

We recently stayed at the traders for the singapore grandprix and were very disappointed - despite having booked months in advance requesting a double room we arrived to find they had put us in a twin - worse than that the room was very close to the lifts and so noisy, we complained at check in but were advised there was nothing they could do. The rooms were dated and not what I would expect from a 4 star (I have stayed in the KL Traders and that is a great hotel as significantly better) - the only redeeming feature was the cuisine - both breakfast and room service were excellent.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TATHS, Manager at Hotel Jen Tanglin Singapore, responded to this review, September 24, 2013
Dear Alar_Reading

Greetings from Traders Hotel, Singapore and thank you for your review.
Your feedback is important to us and I wish to address your concerns
regarding your recent stay with us. Please contact me direct via
email: wailing.wong@tradershotels.com

Yours sincerely
Wong Wai Ling
Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Jen Tanglin Singapore

Address: 1A Cuscaden Road, Singapore 249716, Singapore (Formerly Traders Hotel Singapore)
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Spa Hotel in Singapore
#34 Romantic Hotel in Singapore
#48 Family Hotel in Singapore
#50 Luxury Hotel in Singapore
#61 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Jen Tanglin Singapore 4*
Number of rooms: 546
Official Description (provided by the hotel):
Hotel Jen Singapore is within walking distance of Singapore's famous Orchard Road and the serene Botanic Gardens. It's just 25 minutes from Changi International Airport. The hotel is connected to Tanglin Mall, with shops, restaurants, a supermarket and food court. All guestrooms have been stylishly designed with an array of facilities for the busy executives and leisure travelers. There is also a wide choice of cuisine and for the health-conscious, it offers a fully-equipped fitness center and 30-meter outdoor pool. Hotel Jen Singapore is all about comfort and simple pleasures for the traveler. ... more   less 
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Also Known As:
Traders Hotel Singapore
Singapore Traders Hotel
Traders Singapore
Hotel Jen Tanglin Singapore

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