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“Good hotel, a bit overpriced for what you get.” 4 of 5 stars
Review of Hotel Jen Singapore

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Hotel Jen Singapore
4.0 of 5 Hotel   |   1A Cuscaden Road, Singapore 249716, Singapore (Formerly Traders Hotel Singapore)   |  
Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #60 of 293 Hotels in Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Good hotel, a bit overpriced for what you get.”
4 of 5 stars Reviewed January 30, 2013

I am sure that it was a great property back when it opened, but it appears dated now, and the price is high for what you get. Still, location is fairly good (especially if you plan on using taxi to get around), and service is great.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,710 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (343)
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English first
Tinton Falls, NJ
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 28, 2013 via mobile

I've stayed here several times on business and pleasure.

Rooms are averaged size but are well kept and very clean. Breakfast was included in my room rate and was delicious and extensive with a fully international flare.

Free wi-do is included, but it isn't the fastest. It gets the job done, but don't expect to Skype or FaceTime home consistently.

Check-in was fast and efficient. No problems during the stay and I'll be sure to be back.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 26, 2013 via mobile

We stayed at Traders hotel for 4 nights in January. There were three of us and we found the room to be very comfortable. We did upgrade the room so that we had more space given that we needed a rollaway bed. We had plenty of room to walk around the roll away bed and not feel like were on top one another. The beds were extremely comfortable. The pool was fantastic and we used it everyday, after being out looking around Singapore.
We ate a couple of times at the cafe next to the pool. It was a little expensive but it was convenient. The food was good. Breakfast was amazing. There was a wide variety of food available for breakfast.
Service was excellent. Staff were very friendly and willing to assist.
We would definitely stay at Traders again.

Stayed January 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
91 reviews 91 reviews
49 hotel reviews
Reviews in 39 cities Reviews in 39 cities
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed January 24, 2013

Stayed here for one night paid S$215 exclu tax inclu breakfast.

Hotel decor is dated but clean and efficiently run.

Stayed here because i need to goto bukit timah and shop for my mrs in orchard.

Room decor is dated, corridor is endless - is the impression i get from this hotel.

You do not need an access card to get to the hotel rooms.

Somehow feels that it is meant for small traders rather than business man.

The major upside is that it was cheaper than most hotels along orchard road, free newspaper, wifi and breakfast included. Tough to get something like that along orchard road.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Penang Island, Malaysia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 24, 2013

I choose this hotel as I always prefer Shangri-la group hotels. Spent 3 nights, room was small and nice location as not far from Orchard road. Hotel provides shuttle service to ION and always can get decent taxi service to Orchard road. Bathroom was very small and outdated.
For breakfast on 2nd day we’re directed to ballroom on the 2/3 floor. Clearly the hotel was close to capacity which the restaurant located near the check-in cannot accommodate the capacity. Breakfast arrangement in ballroom not managed well. I would suggest there is a better system in the restaurant for busy times or if needs alternative venue to support the capacity, do plan ahead for batter arrangement.
To summarize- Staff are friendly and efficient, room is decent size, very clean, but hotel is showing it's age.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne, Victoria
Top Contributor
67 reviews 67 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 23, 2013

Tough this is not my favourite hotel I have stayed in during holidays in asia, it was equipped with everything you need to relax, like comfy beds Andy a pool, and the foyer is visually nice to look at.

It is a short walk from orchard road, with lots of food places on the corner, including the hard rock cafe in the same street as the hotel. Unfortunately after a long day out in Singapore, walking back from the station down on orchard road, the short walk feels like an eternity, but on the whole, it's still a good location for everything on orchard road.

The hotel is attached to another shopping mall, where there is shops selling DVDs, clothes, toy shops, restaurants (such as Nandos, Thai and Indian), take away food shops, cake and dessert shops and a super market.
The pool was nice and the was never more than ten or so people swimming at the one time. We also enjoyed the spa.
The one thing that was negative for us, is when we got there and we were tired from travel, there was mix up with our rooms, as we had specifically booked for adjoining rooms, and they had actually given us two rooms on different floors. That took a while to figure out but once it was figured out we were fine.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Bangalore, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 23, 2013

We booked Traders Singapore for a shopping getaway for 7 days since its proximity to Orchard. We were very impressed of their service. We had booked through booking.com for only deluxe room stay but upon arriving, the receptionist offered an upgrade for a club room with breakfast and access to Traders Club services like daytime beverages and happy hour at Traders Club Lounge. We took it but it was not too longer that we realized that the club room is pretty much similar to Deluxe and I could not use the club services and breakfast since i had morning sickness! So after an hour or so, we called up the front desk and asked for the reversal. They didn't have any issues and weren't indifferent. They promptly took our request and transferred to 8th floor. Just that our monies were blocked in the card which we could not use up for the shopping though it did get cleared after a week or so.

It didn't stop there, we had some trouble staying in the 8th floor due to some construction happening above our floor so we again asked for a change in the room. The staffs were very courteous and moved us to a different floor where we didn't have any problem. The rooms were usual business-styled, comfy beds with pretty good amenities. The room service was good and the food tasted nice. Since we had lived in Singapore before, moving around the place was pretty easy. It is indeed bit far off from actual Orchard shopping malls but the public transport was always handy.

Overall for a place like Singapore, the service is pretty good in this hotel. Worth a stay!

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Jen Singapore

Address: 1A Cuscaden Road, Singapore 249716, Singapore (Formerly Traders Hotel Singapore)
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Spa Hotel in Singapore
#32 Romantic Hotel in Singapore
#45 Family Hotel in Singapore
#50 Luxury Hotel in Singapore
#61 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Jen Singapore 4*
Number of rooms: 546
Official Description (provided by the hotel):
Hotel Jen Singapore is within walking distance of Singapore's famous Orchard Road and the serene Botanic Gardens. It's just 25 minutes from Changi International Airport. The hotel is connected to Tanglin Mall, with shops, restaurants, a supermarket and food court. All guestrooms have been stylishly designed with an array of facilities for the busy executives and leisure travelers. There is also a wide choice of cuisine and for the health-conscious, it offers a fully-equipped fitness center and 30-meter outdoor pool. Hotel Jen Singapore is all about comfort and simple pleasures for the traveler. ... more   less 
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Also Known As:
Traders Hotel Singapore
Singapore Traders Hotel
Traders Singapore
Hotel Jen Singapore

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