I stayed here for 3 weeks at the end of August on business. The location of the hotel was fantastic for my office, and great to get to teh MRT on weekends. My room was clean, well furbished and comfortable - which is all you really need from a hotel.
However, there were a few things that niggled me, and had I only been there for a week they probably wouldn't have, but after 2 weeks they were an irritant, byt the end of three weeks I was feeling quite down in the dumps about them
1) This will not bother 70% of the people who read this, but as a smoker, the lack of a nice smoking area frustrated me, so if you are a smoker, be prepared, there is no where to sit down, have a drink and read your book. My choices on where to smoke where the entrance to the car park across the road, which is where the builders and workers from the new building opposite hung out on their breaks, so as a female woman on my own I found this a little intimidating at times, but I didn;t let myself be put off. The other option was the balcony of the J bar, which was fine if you didn't mind paying $7 for a diet coke and were gone before the loud live music started. Although the pool areas is outside and more than 20 foot from the door there are no ashtrays around the pool which I took to mean you weren't supposed to smoke there - although that didn;t stop some people. This is not necessarily the hotel's fault due to the smoking laws in Singapore, but I do feel they could have done something to make a quiet smoking area available, or at least put an ashtray and a bin over by the car park entrance to stop people throwing rubbish and ends on the floor, and making the areas more untidy than it needed to be.
2) Breakfast - very very busy most monrnings. There were a few morning when I was there (mainly the mornig after a big event/wedding) the queue for breakfast was out the door and I gave up and went to the nearby McDonalds. It's very crowded, you can normally get a table without sharing but negotiating your way back to your table with a hot drink felt like an obstacle course at times avoiding the people looking for tables, swinging their bags around, stopping to look at something on the hot buffet and generally standing the most awkward place possible then looking at you like it is your fault when you say excuse me. So my advice is either go early, or don't bother. Also if you get fed up of trying to butter out of a butter pack with the equivalent of a steak knife, the staff will get you a butter knife if you ask. The food was nice enough when you fought through the crowd to get it, but most days the fight wasn't worth it and I just had toast.
3) The spa - I booked in for a massage on my first day to help the jet lag, the massage itself was good, but the girls seem to be on commission as they were trying to sell me more sessions during the massage, which kind of ruins the relaxation. I did end up buying an extra session as I got a 20% discount - however a few days later when I did a bit of research I realised that even with the discount I had paid about $100 more than the going rate locally. So if you are going to have any treatments in the spa a) be prepared for some strong sales, b) check out other places first and check that the price you pay for convinience isn't too much.
As I say overall my experience was good, and if you are only there for a few days/week then my niggles probably won't bother you. The mains things were absolutely fine, clean and comfortable rooms, good room service, reasonable TV channels, and the shower was really good.
I didn't catch the man's name but one concierge always greeted me by name during the whole three weeks, and when you are travelling on your own that is the kind of thing that makes you smile - so thank you to him.
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- Also Known As:
- Singapore m Hotel
- M Hotel Singapore