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“best deal in town” 5 of 5 stars
Review of M Hotel Singapore

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M Hotel Singapore
4.0 of 5 Hotel   |   81 Anson Road, Singapore 079908, Singapore   |  
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Ranked #96 of 290 hotels in Singapore
Vancouver, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“best deal in town”
5 of 5 stars Reviewed October 14, 2013

we spend four nights at the M Hotel, in Singapore. After checking in we found the safe malfunctioning. Within 5 minutes the duty manager Andy arrived and had the safe replaced within minutes. The location is great, walking distance to most sights, including the hop on hop off bus tours, which we strongly recommend. Very close to Chinatown and many great eateries.
Strongly recommend.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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582 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Falkirk, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2013

Modern hotel in business section of town. Easy walking distance to Chinatown. Hotel staff friendly and attentive. Food repetitive but well presented. If staying there try to get access to the lounge on the28th level food and beverage available from 6-8 each night. Swimming pool and fitness centre on 11th floor

Room Tip: Try to get one on that allows access tol lounge
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 13, 2013

Check in for a night, got my smoking room as requested. Got up the room nice and spaces. Wasnt very clean tho. Than i heard loud noises in my room from the top so i thought ok i give it 30mins max of this loud noice and as i was very tired and wanted to sleep. Than 30 mins gone by damn the loud banging didnt stop so i call the front desk and ask is there a renovation going on. They told me they would check and get back to me. I waited and waited after 30mins i call back this time they said the manager would be coming up to my room. And once again i waited for 30mins no one turn up. I call the front desk requestion i speak to their manager now and he comes to the phone, replies and say yes we having a renovation and it will stop by 5pm sorry for any-inconvience. I told him i didnt pay for loud banging. So i ask if theres another room i could move to with no such noice and manager replies well i can give you another room but it be smaller i was like HELL no i paid for this room. I still stayed on in the room and inventually the noise stop after 3 hrs at 5pm.

I wont ever stay in this hotel. Unpolite staff, Breakfast was very very disgusting. Think twice if you ever plan to stay here. Poor access to MRT Station. Huge disappointment

Room Tip: Theres no view so wont make a huge different
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 12, 2013 via mobile

Stayed at backbackers that were cleaner and more comfortable. Beds are terrible. Rooms smell. Staff disinterested. Expensive for what you get. I tried 3 rooms and gave up after 1 night. Travelling with colleague who had same probs. Both gave up and transferred aftr 1 bad night.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed October 11, 2013

I stayed at M Hotel on two occasions earlier this year. The stay was very comfortable. I reached around 3 hours before the scheduled check-in time and the staff allowed me to check in early. The hotel is within a walking distance to the financial district and even runs two free shuttle service every morning to the financial district.
The staff took extra care to make my stay a memorable one by sending cake to my room on my birthday!

Stayed April 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 11, 2013

This is a good clean, standard business hotel. Well located if you are traveling on business - there are probably better locations if you are traveling for pleasure. I would stay here again if I make another trip to Singapore.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2013

I booked a reservation through my company's online travel site but didn't realize it was non-refundable even though I canceled two weeks in advance. The hotel won't allow for any credit for future use which I think is very greedy since, they had the chance to re-sell the room.

I'm not asking for a refund but the hotel gave many excuses on why they couldn't do anything but charge me the entire cost of the 4 nights which I never used. I'm very dis-appointed in the hotel since, I was willing to try their hotel which I don't recommend anyone based on their lack of customer service.

Room Tip: Don't stay at this hotel, very very bad customer service!!!!
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  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about M Hotel Singapore

Also Known As:
Singapore m Hotel
M Hotel Singapore
Address: 81 Anson Road, Singapore 079908, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#68 Luxury Hotel in Singapore
#75 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — M Hotel Singapore 4*
Reservation Options:
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