I booked a reservation through my company's online travel site but didn't realize it was non-refundable even though I canceled two weeks in advance. The hotel won't allow for any credit for future use which I think is very greedy since, they had the chance to re-sell the room.
I'm not asking for a refund but the hotel gave many excuses on why they couldn't do anything but charge me the entire cost of the 4 nights which I never used. I'm very dis-appointed in the hotel since, I was willing to try their hotel which I don't recommend anyone based on their lack of customer service.
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- Also Known As:
- Singapore m Hotel
- M Hotel Singapore