I checked in at M Hotel as a part of my corporate stay and from that point onwards my woes began. My card didn't work in their machine so they told me to arrange for at least a day's payment in advance otherwise I wont be allowed to check-in. I walked to the nearest ATM to withdraw money and when I came back to make the payment I was told that the pay would hold good only for one day and the next day I'll have to pay again. This infuriated me as I was told to make a day's payment in advance to ensure a booking. After a lot of to and fro they after I told them that being a weekend my office was closed and they would process the payment on Monday.
Also when I entered the hotel I was told that I would be given a complimentary welcome drink which they promptly denied after my check-in was done on the pretext that the drink was only offered earlier as I had to wait for the check-in ( didn't I wait and later walked to the nearest ATM to withdraw cash for check-in ? that too after a long flight).
To top it all I had to carry my luggage from the reception all the way to my room (again a first of its kind which I've never experienced anywhere in the world). Overall the hotel is only good for its location and nothing else. I guess you'll get a better reception and courtesy even in a small guest house as compared to M Hotel
- Also Known As:
- Singapore m Hotel
- M Hotel Singapore
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