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“priceless moments here...” 5 of 5 stars
Review of M Hotel Singapore

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M Hotel Singapore
4.0 of 5 Hotel   |   81 Anson Road, Singapore 079908, Singapore   |  
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Ranked #123 of 300 Hotels in Singapore
Northwood, New Hampshire
Level Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“priceless moments here...”
5 of 5 stars Reviewed March 7, 2013

ma boyfren had overlooked his flight home...n we came here...i LUV dis hotel....feels like ur sumbody....ur treated juz like VIPs....we gvn free upgrade room.....was a nice suite.....windows lookin over bz port.....best was....minus de noise.....nt all hv dat....great sound proof windows....our room look like apartment actually.....we wen fer massage too....gym nearby....n Jacuzzi.....juz a tink thou.....was great bt....its in open space......wud b nice if de waters warm....coz i felt chilly.....while i was out thr.....evrytink else.....was great....beyond expectations.....came across one staff askin me wad race im....i found dat to b rude...to b asked dat....juz coz i hv American boyfren....its not a friendly approach nor conversation....

Room Tip: rest, relax, rejuvenate..all i can say...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, March 11, 2013
Dear Sagi T,

Thank you for taking time off to share this wondrous review.

We are thrilled that you experienced “priceless moments” and had a memorable time whilst staying with us. It is pleasing to know that the hospitality standards of the M Hotel Singapore surpassed your expectations; your satisfaction is the reason for our continual efforts in achieving greater service excellence.

We regret that the incident with one of our staff caused some unpleasantness. We apologize if his/ her lack of tactfulness offended you in any way. Please rest assure that enhanced service training and counseling will be in place to further educate our staff and improve on inadequacies.

Nonetheless, we trust your stay was a fruitful one and we look forward to welcoming you back again.
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852 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Vietnamese first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 7, 2013

I stayed there with my hubby just overnight. We had a late check-in around midnight and checkout according to their rules at 12pm.
To check out we had to wait in a line for 15 min as there were people checking in (not a group just individuals). I wish something can be done to make this process faster and more efficient.
It is nice location, clean and decent hotel. I think MRT is 10-15 min away (I didn't use it). We had minor problems to get a taxi on sunday morning and sunday afternoon to and from the hotel. Otherwise our stay was quite pleasant.
I wish we would be offered few hours extra before the check out. Say check out at 3pm as again our check in was very late.
I would recommend others to stay in this place, though Singapore has a lot of other hotels and variety to choose from.

Room Tip: We were upgraded to the club room without any specific reason but without any club member benefits i...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, March 11, 2013
Dear Kudryavtseva,

Thank you for your good feedback and recommendation, we are delighted to know that you liked the cleanliness and accessibility of the M Hotel.

Indeed, our centralized location is favourable for business and leisure travel alike especially since the nearest MRT station is a mere 5-minute walk.

With regard to late check-out, we wish you could have informed our front desk staff who would do their utmost to accede to your request should there be availability.

We hope to be the preferred hotel for your future visits to Singapore and look forward to welcoming you back.
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Cairns
Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed February 23, 2013

I have just returned from a 3 night stay for business. Check in was easy and porters were very welcoming. When you read previous reviews re front desk attitude, I concur that whilst they are competent and efficient, you dont get a warm feeling from them. The room was a reasonable size with great areas to work from. I stayed in a club room so wifi was included. The shower definitely was very small, and the one piece of soap was strange. I did eventually get a second soap the next day. Club breakfast had a nice selection each morning. The MRT stop is very close but taxi's are very cheap anyway( at least 30% cheaper than Australia). There is nothing stopping me from staying here again, but I would like to see if something comparably priced in Orchard road was available.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 25, 2013
Dear Graeme C,

It is nice to hear that you had an enjoyable stay with us, especially that you found the check-in to be smooth and our concierge “very welcoming”.

Thank you for your recommendation, we would love to welcome you back to experience another brilliant stay at the M Hotel Singapore.
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singapore
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed February 23, 2013

M hotel is located at quite a central location.
Very near to some of the very nice places and streets of Singapore with plenty of nice cafes and interesting shops for sightseeing.
7-11 also 2mins walk from hotel, its rather convenient even at night.
There's 24hours room service, so there wont be a concern of getting hungry at night too.

Other aspects are very normal and average though. Service very normal, no outstanding enough to be commented. Though room service was not very well done when we asked for chilli and they provided ketchup instead. No salt and pepper provided for the western food we ordered too.

Room was pretty average, clean but not particularly nice.
They provided most things we need like towels, shampoo, conditional, shower foam, toothbrush and toothpaste. Hence that aspect is quite properly provided.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 25, 2013
Dear mingzhen,

Thank you for your insightful feedback, we are elated to know that you had a “nice stay” at the M Hotel Singapore and that you liked the accessibility of the hotel and the thoughtful in-room toiletries provided.

However we hope you would have had a better perception of the service delivery. We regret that there was a slip up with regards to your request for chilli sauce and hope the subsequent rectification is satisfactory.

We look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 19, 2013

Hotel is nice but too deep in the CBD. After offices shut, place is almost a ghost town. Cabs are tough to get in the evening and a trip to Orchard Road could take an hour so be mindful and plan your commute. Rooms are spacious and tidy. Good food, restaurant is nice and so is the tea hut. Good for business travelers and for short stay.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 25, 2013
Dear rakesh1198,

Thank you for your good review. It is heartening to know that you found the M Hotel Singapore to be “nice”, with rooms being “spacious and tidy” and our restaurants offering “good food”.

Indeed we are located in the Central Business District, however our location is not far from the vibrant night life in Singapore. The nearest MRT station is a mere 5-minute walk from our hotel which allows for easy access to major tourist attractions such as Vivocity, Orchard Road, Chinatown and Clarke Quay.

We look forward to welcoming you back for another memorable stay experience.
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Manila, Philippines
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 12, 2013

Have stayed here for 3D/2N for the CNY with family and bf. Highly recommended. Location is 5 mins walk from Tanjong Pagar Station, with McDonalds/7-11 along the way to the hotel in case one gets hungry or need stuff. Bus stop across the hotel.
Fast elevators. Every employee is pleasant! I most especially liked the receptionist Ms Nua Farhani (i hope i did get the name right), as she is very informative and all smiles each time we approach her. Though there is construction at the back of the hotel, you can hardly hear it (or even know there actually is construction at the back). There were mandarin oranges in the room (welcoming thing for the lunar year), which was nice. Buffet breakfast is heavenly!

Rooms: very spacious, business-y. ample outlets for your laptop or ipod/iphone charger, etc. The bed is truly comfortable, thick warm sheets.
Bath tub, check. would be nice if the toilets have bidets. I find the shower area okay, considering i am Asian - but Whites might find it small for their built.

Wifi is fast - but need to log in every now and then. (log in the morning, get out of hotel to explore sg/go down at the lobby, come back up and you need to log in again)

Aside from that, overall a truly comfortable stay.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 20, 2013
Dear kcms2011,

We are elated to know that you had a “splendid stay” at the M Hotel Singapore!

Thank you for your wonderful feedback and high recommendation, we are deeply flattered. We will convey your compliments to our staff as it is through motivational words like these that drive us to achieve even higher accolades and maintaining consistently high guest satisfaction.

We cannot wait to have you back for many brilliant stay experiences ahead.
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Petaling Jaya, Malaysia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 6, 2013

Hotel surrounded by all possible declicious restaurants, pubs/bars, malls, MTR , offices, etc.
Good staff around the clock to help with your queries and anything that you need.
Nice J bar on the 9th floor , costly though but good to visit if you wish to go for a drink in the middle of the night.

Spacious room as well. comfortable bed and pillows.
Nice clean bathroom that come with the bath tub as well as the traditional shower.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 7, 2013
Dear Kean L,

We are deeply thankful for your five-star rating in this review.

It is very rewarding to hear that you enjoyed your stay with us and experienced the warm hospitality of the M Hotel Singapore.

We cannot wait to have you back and we love to create many beautiful stay experiences for you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about M Hotel Singapore

Address: 81 Anson Road, Singapore 079908, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#33 Spa Hotel in Singapore
#77 Business Hotel in Singapore
#80 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — M Hotel Singapore 4*
Number of rooms: 412
Reservation Options:
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Also Known As:
Singapore m Hotel
M Hotel Singapore

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