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“Lonely in Singapore” 3 of 5 stars
Review of M Hotel Singapore

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M Hotel Singapore
4.0 of 5 Hotel   |   81 Anson Road, Singapore 079908, Singapore   |  
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Ranked #107 of 293 Hotels in Singapore
Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Lonely in Singapore”
3 of 5 stars Reviewed February 19, 2013

Hotel is nice but too deep in the CBD. After offices shut, place is almost a ghost town. Cabs are tough to get in the evening and a trip to Orchard Road could take an hour so be mindful and plan your commute. Rooms are spacious and tidy. Good food, restaurant is nice and so is the tea hut. Good for business travelers and for short stay.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 25, 2013
Dear rakesh1198,

Thank you for your good review. It is heartening to know that you found the M Hotel Singapore to be “nice”, with rooms being “spacious and tidy” and our restaurants offering “good food”.

Indeed we are located in the Central Business District, however our location is not far from the vibrant night life in Singapore. The nearest MRT station is a mere 5-minute walk from our hotel which allows for easy access to major tourist attractions such as Vivocity, Orchard Road, Chinatown and Clarke Quay.

We look forward to welcoming you back for another memorable stay experience.
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671 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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  • Danish first
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English first
Manila, Philippines
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 12, 2013

Have stayed here for 3D/2N for the CNY with family and bf. Highly recommended. Location is 5 mins walk from Tanjong Pagar Station, with McDonalds/7-11 along the way to the hotel in case one gets hungry or need stuff. Bus stop across the hotel.
Fast elevators. Every employee is pleasant! I most especially liked the receptionist Ms Nua Farhani (i hope i did get the name right), as she is very informative and all smiles each time we approach her. Though there is construction at the back of the hotel, you can hardly hear it (or even know there actually is construction at the back). There were mandarin oranges in the room (welcoming thing for the lunar year), which was nice. Buffet breakfast is heavenly!

Rooms: very spacious, business-y. ample outlets for your laptop or ipod/iphone charger, etc. The bed is truly comfortable, thick warm sheets.
Bath tub, check. would be nice if the toilets have bidets. I find the shower area okay, considering i am Asian - but Whites might find it small for their built.

Wifi is fast - but need to log in every now and then. (log in the morning, get out of hotel to explore sg/go down at the lobby, come back up and you need to log in again)

Aside from that, overall a truly comfortable stay.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 20, 2013
Dear kcms2011,

We are elated to know that you had a “splendid stay” at the M Hotel Singapore!

Thank you for your wonderful feedback and high recommendation, we are deeply flattered. We will convey your compliments to our staff as it is through motivational words like these that drive us to achieve even higher accolades and maintaining consistently high guest satisfaction.

We cannot wait to have you back for many brilliant stay experiences ahead.
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Petaling Jaya, Malaysia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 6, 2013

Hotel surrounded by all possible declicious restaurants, pubs/bars, malls, MTR , offices, etc.
Good staff around the clock to help with your queries and anything that you need.
Nice J bar on the 9th floor , costly though but good to visit if you wish to go for a drink in the middle of the night.

Spacious room as well. comfortable bed and pillows.
Nice clean bathroom that come with the bath tub as well as the traditional shower.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 7, 2013
Dear Kean L,

We are deeply thankful for your five-star rating in this review.

It is very rewarding to hear that you enjoyed your stay with us and experienced the warm hospitality of the M Hotel Singapore.

We cannot wait to have you back and we love to create many beautiful stay experiences for you again.
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Guangzhou, China
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 31, 2013

Got a free upgrade to their M club rooms as I requested for a non-smoking room. For solo business travellers this is a great hotel to stay in. Smack right in Shenton Way the Central Business District of Singapore. Easy access to MRT as the station is situated at a 5 mins walk right opposite next to International Plaza. There is a nice little bar at the lobby and for food there is the nearby Tanjong Pagar food court which is about 10 mins walk away Service staff are pleasant and attentive.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, February 7, 2013
Dear imsmart001,

We are elated know that you liked the “good location, good service” of the M Hotel Singapore.

It is these words of encouragement that motivates us to strive and achieve high recognition by delivering one of the best hospitality standards.

We hope to welcome you back for many wondrous stays at the M Hotel Singapore.
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Bogor
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2013

If you wish have a nice holiday, this place isn't you are looking for. But if you wish had business in SIngapore, this is the right Place in Central of SIngapore, Near to MRT to access all Singapore Region. MRT is the fastest transportation mode in Singapore, worth money and time.

The room had so so decoration & amenities. No surprise at all. You will not see any crowd except on breakfast time. Hospitality was average...

The Staff were not so friendly.

Be careful with the mineral waters. You can be charged for the wrong ones. the free mineral waters are placed invisible, near the bed and not easy to access for the first time until you are aware.

the Bigger ones and charged are easy to access. You better ask first.

No toothbrush, you have to order first.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, January 28, 2013
Dear Kang_Irwan,

While we are elated that you consider us a “good hotel for business”, we do wish you could say the same for vacation purposes.

The M Hotel is located close to attractions such as the Marina Bay area, Vivo City, Sentosa, Lau Pat Sat, Orchard Road and is easily accessible by buses, trains or taxis.

We regret that you did not experience the usual warm hospitality that the M Hotel offers, rest assure this is not representative of the typical high standard we endeavour. We will take heed of your comment and review accordingly.

Nonetheless, we trust your stay had been fruitful and we look forward to welcoming you back again.
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Chonburi
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 24, 2013

A great location to do business and the connectivity to the MRT and other locations (if you can get a taxi) is very good.

Check-in ladies are very attractive, efficient but a bit towards Surly - seems to be the overall demeanor of Singaporeans these days.
The double bed mattress was the absolute best - I'd buy one to replace what I have at home
The$100 charge for a fold away bed for our 2 year old was a bit steep - 2x what I would expect to pay for a child of that age.
Bathrooms size was just OK - reminiscent of HK.
Internet was fast an efficient
The breakfast set up was not that dissimilar to a boarding school dining room of in 60's but the service was fast, with a smile and the quality and the selection on offer was very good.

Singapore over the past 40 years has flourished to be a place where the locals can be very proud. If they fixed the problem with the supply/ availability taxi's for tourist (something to do with a fee drivers are not willing to pay when entering the CBD without a passenger to foot the bill) our stay would have been perfect.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, January 28, 2013
Dear Sedang_Farang,

It is pleasing to read your review, particularly that you liked the “great location” of our hotel; the “absolute best” double bed and found the breakfast quality and selection to be “very good”.

However, we are sorry that you found the front desk staff to be abrupt. Please rest assure we will make necessary revisions and offer training where applicable.

With regard to the availability of taxis, we regret that there’s little that we can do about the supply of taxis. However, we would be glad to arrange for a taxi pick-up whenever you require.
Feel free to enquire with our affable Concierge team.

We hope to welcome you back for many beautiful stays at the M Hotel Singapore.
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2013

This was a business trip from November last year.

I spent 5 nights at the M Hotel and was extreemely impressed with the friendlyness of the staff and the levels of customer service.

Great rooms and food and incredibly clean !

Seriously recommend this hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review, January 28, 2013
Dear Andy S,

We are absolutely delighted to read your incredulous feedback, especially to know that you were “extremely impressed” with the hospitality accorded and that the M Hotel made a lasting impression during your first trip to Singapore.

Thank you very much for your kind recommendations and encouraging words, they are deeply appreciated.

We cannot wait to have you back and being of service to you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about M Hotel Singapore

Address: 81 Anson Road, Singapore 079908, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Spa Hotel in Singapore
#72 Business Hotel in Singapore
#75 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — M Hotel Singapore 4*
Reservation Options:
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Also Known As:
Singapore m Hotel
M Hotel Singapore

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