A great location to do business and the connectivity to the MRT and other locations (if you can get a taxi) is very good.

Check-in ladies are very attractive, efficient but a bit towards Surly - seems to be the overall demeanor of Singaporeans these days.
The double bed mattress was the absolute best - I'd buy one to replace what I have at home
The$100 charge for a fold away bed for our 2 year old was a bit steep - 2x what I would expect to pay for a child of that age.
Bathrooms size was just OK - reminiscent of HK.
Internet was fast an efficient
The breakfast set up was not that dissimilar to a boarding school dining room of in 60's but the service was fast, with a smile and the quality and the selection on offer was very good.

Singapore over the past 40 years has flourished to be a place where the locals can be very proud. If they fixed the problem with the supply/ availability taxi's for tourist (something to do with a fee drivers are not willing to pay when entering the CBD without a passenger to foot the bill) our stay would have been perfect.

This was a business trip from November last year.

I spent 5 nights at the M Hotel and was extreemely impressed with the friendlyness of the staff and the levels of customer service.

Great rooms and food and incredibly clean !

Seriously recommend this hotel.

Functional and well situated business hotel, however service and food are not up to standard. Gym is small. Pool reasonable. Best for a short occasional stay rather than a regular visit. Singapore has so many other great hotels so consider another option.

Very much a hotel for the business traveller but I was happy with it also as a tourist. The service was generally efficient especially at check in and check out. Rooms were spotlessly clean and spacious but no free wifi as is the case in the whole hotel. I would have given this hotel a 5 star rating had it had free wifi. And the charge was high for this. Breakfast was excellent but it would have been nice if more of the staff had had a smile on their face.
The situation is excellent and you can walk to most places and the metro is also close
On the whole it was a very pleasant stay.