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“Good hotel and location.” 5 of 5 stars
Review of Grand Copthorne Waterfront Hotel

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Grand Copthorne Waterfront Hotel
4.0 of 5 Hotel   |   392 Havelock Road, Singapore 169663, Singapore (The Quays)   |  
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Ranked #98 of 300 Hotels in Singapore
London, United Kingdom
Top Contributor
74 reviews 74 reviews
19 hotel reviews
Reviews in 41 cities Reviews in 41 cities
33 helpful votes 33 helpful votes
“Good hotel and location.”
5 of 5 stars Reviewed July 10, 2014

Stayed here in the month of May 2013. Good rooms, good location and good value for money. The morning buffet breakfast is very good. They offer a wide spread and the food is delicious. Wifi access is available for a price. It a good place for a short stay in Singapore. Doesn't completely drain your wallet!

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review, July 14, 2014
Dear Arvind0288,
Thank you for the review of our hotel. We are delighted that you enjoyed our accommodation, location and buffet breakfast. Your comments on the WiFi has been noted.
We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,304 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2014

Stayed here for two nights in June 2014. Very friendly staff on reception. Good room on 11th floor with views of Singapore River and right down to the port. Comfortable furnishings and good bathroom. Lovely walks by the river with plenty of places to eat at nearby. Breakfast at the hotel was very good, wide choice ranging from Asian to European and all of good quality. Wifi wasn't free but you could get a code free from waiters which lasted for 3 hours. Think a hotel of this standard should be offering free wifi to guests in their rooms as part of the package. You can get a bus just round the corner (no 51 I think) for $S2 down to Chinapoint, Bugis St etc where there is plenty of shopping and eating places. Taxi to airport cost just under $S20 and we were always able to get a taxi at the door if we needed one.

Room Tip: Get a river view.
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review, July 14, 2014
Dear HJO2013,
Thank you for the comprehensive review of our hotel. We are happy to know that you enjoyed your stay here with us. Your feedback on the WiFi has been noted.
We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK countryside
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 9, 2014

Stayed here for a couple of nights on business but if I'd had the choice, it would be somewhere else. Pool area is very poor and the whole hotel just looks a bit tired compared to others. Breakfast was extremely good and my room had a great view along the river, and I suppose nowhere was too far to talk if one is so inclined. Concierge service wasn't the best when it came to booking taxis, inasmuch as they didn't on either of the mornings we requested it. All a bit, well, average really

Room Tip: As for a riverview room
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review, July 14, 2014
Dear countrygirl123,
Thank you for the review of our hotel. We are sorry to hear that your stay with us was dissatisfactory.
We would like to invite you to write in to us at enquiry.gcw@millenniumhotels.com so that we can work together to restore your faith in us.
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Kuala Lumpur, Malaysia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 9, 2014

Good room, great breakfast buffet , pretty river side dining available.
Bus stop within a minutes walking & Shopping mall within 5 min walking distance.
The executive coffee room on the the top floor has a great view and some good spread.

Room Tip: Chose the one overlooking the river and on the higher floor .
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review, July 14, 2014
Dear PreetiBora30,
Thank you for the review of our hotel. It gladdens us to know that you enjoyed the accommodation, buffet breakfast and location of our hotel.
We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
316 reviews 316 reviews
66 hotel reviews
Reviews in 81 cities Reviews in 81 cities
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed July 7, 2014

Hotel is quite old and the walls are not soundproof. I could actually hear my next door neighbour's lengthy shower session. There's no free wifi and the room is suprisingly empty. On the plus side, the location is unbeatable. There's a cold storage nearby so you can just grab what you need.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review, July 14, 2014
Dear reccakusanagi,
Thank you for the feedback on our hotel. We have taken note of your comments on the accommodation quality. We are constantly striving to provide a quality experience for our guests.
We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 7, 2014

I cannot say enough about how good the staff were at this hotel.

We arrived in Singapore early in the morning after an overnight flight from Copenhagen. We were not due to check in until the afternoon. The staff were great finding us a similar room to the one we had booked that we could get into immediately.

It meant that we could get cleaned up and get a little rest before heading out into Singapore.

A short $4 water taxi ride put us in the centre of Singapore. All a very pleasant experience.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review, July 14, 2014
Dear Travplane,
Thank you for the review of our hotel. We are glad to hear that your stay here with us was an enjoyable one.
We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granollers, Spain
Top Contributor
56 reviews 56 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 6, 2014

Ideal for business travellers. Rooms are good and with great connectivity for working.
Breakfast and dinner are buffet type and excellent, in variety and quality.
Very clean and people very kind as well.
Gym and swimming pool are enough after a long hot day.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review, July 14, 2014
Dear angelmar73,
Thank you for the review of our hotel. We are happy to hear that our facilities and service were to your liking.
We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Spa Hotel in Singapore
#68 Family Hotel in Singapore
#69 Romantic Hotel in Singapore
#74 Business Hotel in Singapore
#76 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Copthorne Waterfront Hotel 4*
Number of rooms: 550
Reservation Options:
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore

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