We checked in about 1:30 pm and young man at Reception counter was friendly and helpful. He asked if we would mind a smoking room (with river view) as that was available. He said room had been cleaned and he would arrange for an air ioniser to be placed in it. We agreed and room indeed did not smell of smoke.
There was a problem with the remote control so we called "Touch" and someone came up promptly with a replacement.
Then we saw a letter on the desk about renovations in the hotel. We could hear drilling but the noise was not loud and stopped at 6 pm. (There was no mention of renovation on the hotel website.)
The next day we went out at 9 am and when we returned at 2 pm, the room was not cleaned. We called and Housekeeping sent someone immediately.
Then the noise started - loud hammering and drilling. We called the Manager who offered us a change of room but none was better. He did offer us access to the Executive Lounge.
The hotel room was lovely and service was good. However, if you intend to relax in your room between noon and 6 pm, good luck!
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- Also Known As:
- Hotel Grand Copthorne Waterfront
- Grand Copthorne Waterfront Hotel Singapore