Staying at the Raffles is an experience, something to tick off your bucket list. We have just returned from 3 nights stay and we could have stayed forever!!! If you want to stay in some modern box with no character then don't bother staying here. The service we received was second to none.
We had a personality suite (Andre Malraux) which overlooked lots of greenery and the shopping courtyard, but it wasn't noisy at all. In fact it was fun to stand on the 2nd floor balcony and watch the tourists looking at you (Jealous I assume???? heh heh!)
We LOVED the hand written notes from the management (on arrival) and from other staff throughout our stay. We even scored a rose on the bed and complimentary bottle of French champagne (It was our 25th Wedding anniversary)
All the food we had was lovely, Breakfast was fantastic (my favourite was the rasberry muffins) - and if they didn't have what you wanted on the menu or in the buffet
- it appeared out of the blue from somewhere like magic! The staff were more than happy to take your photo for you with your camera. We had room service a couple of times, the white tablecloth was laid before the table was properly laid and the food was not cold when we got to eat it. We ate one night in the Steak house Grill - beautiful, perfectly cooked food. Our 7 year old managed to knock and smash a plate on the floor and we were so embarrased but the staff were wonderful and so attentive. High Tea was amazing - we started with the 3 tiered plate of goodies and sandwiches, then we had champagne and then tea........ (Hot chocolate for child....) then they came round with the scones........jam and cream....... then..... more sandwiches????? more scones????? High tea ended up being our dinner!!!!
We took the time to explore the whole complex and took heaps of photos. It is so serene and beautiful. The Grand staircase was to die for..... hardly used the lift as the stairs were so beautiful!
You are seriously made to feel special at this place from the minute you walk in the door. No, when you alight from the car outside as the doorman opens the car door for you! Check in was a breeze, and you are escorted to your room. Then the butler comes and introduces himself - we were told we didn't put enough demands on him!! Complimentary Singapore Slings closely follow checkin.
When you went out and walked back in through the main doors you were greeted with "Welcome home". They all referred to our 7 year old daughter as "princess".
All the staff were knowledgeable of touristy things and we did ask their opinions on which shopping centers to go to, sights to see.... etc. My husband and daughter spent some time at the pool (swimming in the rain) and found the staff up there delightful.
My husband purchased a tv at an electrical store in Orchard Road and the store delivered it for free to the Raffles, and the concierge kept it safe for us until we checked out - then even wrapped it in "fragile" tape and created a handle for us to lift it with. (NB - and Singapore Airlines managed to get it back to Perth for us unscathed!)
When we checked out at 7.15 am last Saturday the desk staff and doorman all came out to see us off and waved - just lovely!
We would stay at the Raffles again in a heartbeat (though it would be more romantic without a seven year old!!!) The staff truly make this place a special hotel.
Everyone should stay here at least once in their lives.

I have been to Singapore many times and always visit the Raffles Hotel. One time, for our wedding anniversary, my husband did try to book a room but being last minute there were no rooms available. Not being in a position to spend so much on a hotel I have not ever stayed there but one day I would dearly love to, just to soak up the atmosphere and the history of this special place. In the meantime, I stroll through the beautifully landscaped gardens, enjoy a meal, always partake of a Singapore Sling, Raffles being the home of this famous drink after all, and browse the stores where I have bought many quality souvenirs. This is definitely a must see stop on your trip to Singapore. A glorious reminder of romantic days gone by.

The Raffles is the best hotel you could stay during your trip to Singapore! It is absolutely fab, with a unique atmosphere of the past times and excellent staff! Great location, comfortable rooms, amazing food - what else do you need?

Hotel is located in the old colonial complex in the middle of central Singapore. It is very close to many of the city's attraction and transportation. From the airport you can take a taxi or even metro if you want (3 SGD).
We have arrived quite late, but our room was ready was us and our butler welcomed us and assisted to our room. It was impressive that he and reception staff could pronounce my surname, really impressive. The most I liked about Raffles' staff that they are extremely professional, but natural at the same time. You could have normal conversation with them and be welcomed by their natural smile. If you don't want to be bothered (I'm that type), they will not even try to do that. Absolutely superb service and I think they should run some courses for other hotels to teach their staff, how to do that properly.
Lobby is piece of art. Classic, colonial, elegant, amazing. I was worrying that I may not have suitable clothes for this hotel, but nobody cared about that. I was the guest and I was treated like one all the time. I have to admit that flowers (mostly orchids) are everywhere there and palm green courtyards looks astonishing.
We stayed two nights in the Courtyard Suite with King Bed. Hm... What to say there. I loved that style, quality and comfort of this room. There was small living room with a mini-bar (well equipped and with reasonable prices), small dining table and sofa for relaxing. Small details like an umbrella (which you need in Singapore) helped us to enjoy our stay. Every day there was fruit plate waiting for us.

Bed was soooo comfortable and I really liked when they prepared that during our dinner and left just a nice stylish card with evening greetings.
In the morning we decided to have our breakfast outside, just on the veranda. First day I've ordered Chinese breakfast and my partner Healthy breakfast. That was just awesome!!! The same second day, absolutely fabulous and worth the price (slightly more than other hotels, but definitely I recommend that). It was so unreal with all palms around and birds singing and trying to get some food.

Bathroom is just a piece of art. Bathtub with the old installations looked so cool. Check out my photos. There was spacious shower and a loooooot of space everywhere. You could actually live there, haha. Luxury toiletries were provided.

On the last day we had to leave early, but collect our luggage in the evening. Concierge desk staff again becomes extremely helpful. I wanted to pay my bill with the Raffles Gift Cards, so it tool a little bit longer. I was glad, that staff could do that when I'm away and then leave all details in the envelope attached to my baggage. Other hotels would ask me to stay there and stare at staff working with my cards, nothing like that happened in Raffles.
Free Internet access is available.

I mentioned earlier, that I did enjoy my stay of only two nights and next time when in Singapore I would try to stay in Raffles again (if I could afford that again). Hotel is totally amazing, spectacular and destinations by itself. Aaaaa, don't forget the cake shop in the ground floor.

We left our previous destination 2 days early just to come to experience raffles on arrival on sat lunchtime we were greeted with the news that there had been a mistake with our booking and they had bumped us off to the fairmont next door. After much negotiation it was agreed that we would have to spend the sat night there then back to raffles for Sunday eve, they arranged a early check in next day. Fairmont was ok but after paying extra to change airfares was not what we wanted, so it was 2 very upset and stroppy people that were checked in the next day but that didn't last long, the staff, grounds, suite we were allocated , service was all amazing. It's hard to stay mad when faced with this, they squeezed us in for champagne brunch on Sunday what is awesome. Raffles even give us a very late checkout on the Monday (21:00) the front desk got to the bottom of our booking cock up (a well know web booking agency fault) they comped the sat night, upgraded our room and the previously mention late check out . A sign of a top hotel is how u deal with a problem. Well done we left happy.
Truely a wonderful hotel all round we were just a bit unlucky!
Special thanks to martina the front desk manger, she saved our trip being wreaked.

A true great hotel of the world.