We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Classic and Grand Hotel in Singapore” 5 of 5 stars
Review of Raffles Hotel Singapore

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Raffles Hotel Singapore to your Saves list
Raffles Hotel Singapore
5.0 of 5 Hotel   |   1 Beach Road, Singapore 189673, Singapore   |  
Hotel deals
  |  
  |  
Hotel website
  |  
Hotel amenities
Ranked #3 of 300 Hotels in Singapore
Jakarta, Jakarta Raya, Indonesia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“The Classic and Grand Hotel in Singapore”
5 of 5 stars Reviewed May 24, 2012

We stayed in Raffles Hotel on March 2012. The hotel is very grand. The most beautiful classic and luxurious hotel I've ever stayed. Iconic. We really love the hotel. All about the hotel is PERFECT... My husband's crazy about the hotel. We will stay again and again in this hotel... We took the hotel history tour, lead by Mr. Leslie Danker (the longest employee in Raffles Hotel)... Friendly staff. The BEST...

Room Tip: Choose Palm Court Suites... Spacious room, great view...
See more room tips
  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre J, General Manager at Raffles Hotel Singapore, responded to this review, May 30, 2012
Thank you very much for your compliments on Raffles Hotel Singapore. I am always delighted to hear when we could live up to the expectations of our guests with the environment and the service at our hotel.

I look forward to welcoming you and your husband again.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,064 reviews from our community

Traveler rating
    1,573
    326
    98
    41
    26
See reviews for
353
1,017
156
229
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (352)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 21, 2012

We recently stayed @ the Raffles Hotel in one of their Courtyard suites and had an impeccable experience at the hotel. Our expectations were high heading into our stay, given the reputation of the hotel, but all expectations were suitably met. One of the main factors that exceeded our expectations in the hotel was how much the hotel has retained its colonial-era finishings. From the fact that you use a key to enter the premises and your room (albeit a magnetic one) to the antique-style finishings in the bathrooms, you are constantly reminded that you are staying at a hotel with a historic past. Service was similarly impeccable with a "butler" always available when you needed them. The "butler" service was somewhat impersonal as a different "butler" arrived every time we rang but I suppose this is to be expected of a hotel of this size.

One other factor that contributed to our love of the hotel was the quality of the food. The buffet at the Raffles, although pricey, was an indulgence that we were glad we opted for. The quality of food was amazing with a great selection and definitely made for a memorable meal.

Although the hotel may not be the best choice for business travel, for vacation travelers looking for a little old world charm, it would be hard to find another hotel in Singapore that is on par with Raffles.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre J, General Manager at Raffles Hotel Singapore, responded to this review, May 25, 2012
Thank you for taking the time to share your comments. We are delighted to hear that you have enjoyed the colonial ambiance of Raffles Hotel, as well as the quality of the food served here.
Although you may feel that the hotel is not a best choice for business travelers, we’d like to share that we do have a fair number of business travelers who frequent our hotel, and continue to make Raffles Hotel their ”home away from home” while on business. We look forward to welcoming you back again in the future.

Pierre Jochem
General Manager, Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmerston North, New Zealand
Top Contributor
54 reviews 54 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 20, 2012

Raffles was excellent, right from arrival to departure. We stayed there only one night after a trip on the Eastern and Orient Express, the idea being the ultimate trip followed by the ultimate hotel, we were not disappointed. The building is stunning, and the "rooms", which are suites, are beautiful, old elegance beautifully maintained. And free wireless. We had dinner at the Empire Cafe, very good, then dessert with a bottle of bubbly on the verandah outside our room. All immaculately done. Breakfast in the Tiffin room, once again excellent. The staff were all very pleasant and helpful. This is not a cheap place, but it is a wonderful experience and we certainly hope to be back. Two things could make it better. It would be nice to be able to make our own cup of tea in our room, we didn't feel comfortable getting the butler service when we were still in bed. We are also not sure about the wisdom of bathroom scales when the food is so excellent!!!

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre J, General Manager at Raffles Hotel Singapore, responded to this review, May 25, 2012
Thank you for your complimentary review of Raffles Hotel. We are glad to have lived up to your “ultimate hotel” expectation in all aspects of your stay. Our butlers are trained to be “at your service” and take great pride in extending the Raffles hospitality to all our residents, so we do encourage our residents to make the most use of our butler service. On your next visit, we will be sure to remove the scale from your suite so that your enjoyment will be to the fullest.

Pierre Jochem
General Manager, Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2012

My wife and I have been fortunate enough to stay at the Raffles hotel in Singapore twice in the last three years and we cant wait to go back. Everything about it is of the highest standard in what is undoubtably one of the worlds most iconic hotels. You are made to feel like royalty from the moment you arrive at the hotel. It isnt a holiday it is an experience which will stay with you forever. Eat in the Tiffin room, the Billiard room and drink at the Courtyard bar and become part of the history of Raffles.

Room Tip: Palm Court is a must. More expensive but worth every penny.
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre J, General Manager at Raffles Hotel Singapore, responded to this review, May 25, 2012
Thank you for sharing your positive experience in Tripadvisor. We look forward to welcoming you back to Raffles Hotel in the near future, so that you may continue to “Feed at Raffles, where the food is excellent…” as aptly described by Rudyard Kipling in his novel “From Sea to Sea”.

Pierre Jochem
General Manager, Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 18, 2012

My husband and I stayed at the Raffles Singapore for two nights as part of our wedding banquet package in April 2012. Let me start by saying that we could not have picked a better place to celebrate our wedding. We received so many compliments from our guests regarding the venue and quality of food. We also got the opportunity to take wedding photos around the hotel which was great!

The hotel itself is amazing. From the moment you arrive, you feel transported to a different time. I have always preferred classic hotels with 'character' over those new sleek, super-urban hotels. But the Raffles is simply something else. From the fragrance they use (Fragonard, which I am now absolutely crazy about) to the decor, everything exudes old-world charm and class. Everyone we met from the moment we stepped in was friendly, helpful and courteous.

We stayed at the Courtyard Suite, which was beautiful. It has a parlour that can be separated from the bedroom with thick curtains, a very spacious bedroom and separate dressing area and bathroom. We love the large high bed in the center of the room and the bathroom design was a great combination of classic looks and modern functionality. Our butlers Alvaro and Nikki were most helpful and there was nothing too difficult to ask.

We ordered breakfast in the room for our first morning. On our second day, we decided to join the breakfast crowd. We were very much looking forward to experience the famed 'Tiffin Room', but the space was under maintenance / renovated at that time, so breakfast was served at the Bar & Billiard Room. It was still a great experience. We met Leslie Danker, the Chief Historian of the hotel, who over two cups of cappucino, totally made our day by sharing tales and the history about the place.

Thank you to all the team at Raffles in making our wedding celebration so special. We are looking forward to returning!

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre J, General Manager at Raffles Hotel Singapore, responded to this review, May 25, 2012
Congratulations on your wedding and may we take this opportunity to extend our best wishes for the future. We are delighted that your guests enjoyed the venue and quality of food, and that you were able to capture many special memories at the Grand Dame. We will be sure to share your lovely comments with Nikki, Alvaro and Leslie Danker. We look forward to welcoming you back on your first anniversary next year!

Pierre Jochem
General Manager, Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Telford, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 18, 2012

Just spent 5 nights at Raffles Singapore and cannot recommend this hotel highly enough. The building itself is truly iconic and the staff are very professional and courteous, you just can't fault them. My husband and I celebrated our wedding anniversary during our stay and were surprised with complimentary champagne and roses in our suite on the evening (including rose petals on our bed) ....how wonderful. Can't wait to return again one day.

Room Tip: The Palm Court suites are excellent as the courtyard is only accessible for hotel residents so tends...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre J, General Manager at Raffles Hotel Singapore, responded to this review, May 25, 2012
Congratulations on your anniversary and thank you for your kind comments and highly recommending Raffles Hotel. We look forward to the pleasure of welcoming you back for your next anniversary, or perhaps a birthday celebration next year?

Pierre Jochem
General Manager, Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, UK
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 17, 2012 via mobile

My sister and I spent a lovely and calm couple of hours in this beautiful hotel. My sister lives in Singapore ( lucky thing! ) and this famous hotel is on her 'tick' list. I am so glad it is! The long bar is absolutely beautiful; the patina of its wood glows! The mechanical fans are straight out of Rudyard Kipling and the ambience is wonderful. You can almost imagine the time dissolving before your eyes :) but just don't look up out of the windows; Singapore's amazing modern skyline is ever present.... So turning our back on that view (just for a moment) we ordered our first Singapore Sling. Yes they aren't cheap but in the two weeks in Singapore I had noticed most alcoholic beverages are. I really, really enjoyed sipping it whilst eating roasted monkey nuts that although I struggled ( being brought up not to throw rubbish on the floor ) to throw the shells on the floor I loved the sound they made under my flip flops as I trundled over them. The staff were lovely and very smart and didn't mind taking our photograph! All in all as I said an amazing civilized moment in time.... Our next stop was China town :)

Stayed April 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre J, General Manager at Raffles Hotel Singapore, responded to this review, May 25, 2012
Thank you for your complimentary review of Long Bar and the Singapore Sling. On your next visit, we certainly hope you will have the opportunity to stay at the Grand Dame. We look forward to welcoming you and your sister back soon.

Pierre Jochem
General Manager, Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Raffles Hotel Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Raffles Hotel Singapore

Address: 1 Beach Road, Singapore 189673, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Singapore
#3 Luxury Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Family Hotel in Singapore
#6 Business Hotel in Singapore
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Raffles Hotel Singapore 5*
Number of rooms: 103
Official Description (provided by the hotel):
Raffles Hotel is one of Singapore's most graceful landmarks. More legend than hotel, this luxury Singapore hotel celebrates a tradition of unwavering service excellence spanning more than 125 years.Immortalized in the novels of Somerset Maugham and Rudyard Kipling, Raffles Hotel, Singapore’s colonial-styled architecture and lush tropical gardens exude an atmosphere of timeless elegance.Raffles Spa provides pampering relaxation while the boutiques of Raffles Hotel Arcade offer ample opportunities for retail therapy. Raffles Hotel Arcade houses a fine selection of elegant international brands including Tiffany and Co. and Louis Vuitton.Be it business or leisure, the charms of this luxurious Singapore hotel are enticing. 15 restaurants and bars beckon, including the Long Bar - home to the world renowned Singapore Sling; Tiffin Room, which continues the tradition of Afternoon Tea at Raffles and Bar & Billiard Room, well-known for its legend of "The Tiger under the Billiard Table."This luxurious Singapore hotel lies in the heart of the city, in close proximity to the banking and financial districts, Raffles City Convention Centre, Singapore International Convention and Exhibition Centre (SICEC), as well as leisure attractions including the casino at Marina Bay; the cultural sights of Arab Street and Chinatown and shopping at Raffles City shopping mall and Orchard Road shopping belt. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Expedia, Hotels.com, Hotel.de, Cheap Tickets, HotelTravel.com, EasyToBook, Despegar.com, getaroom.com, Agoda, Priceline and Jetsetter so you can book your Raffles Hotel Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Raffles Hotel
Raffles Singapore
Raffles Hotel Singapore

Owners: What's your side of the story?

If you own or manage Raffles Hotel Singapore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.