This is an overdue review for a 2 night getaway to celebrate my partner's birthday.
Stayed at this hotel primarily as we had a fantastic christmas deal with the Feed at Raffles card which got us a room at S$200 per night, together with the positive reviews here.
The only slight glitch was at check-in. I had called the day prior to check in to request for an early 12 noon check in which was acceded. However when I checked in at 1.30pm, the staff said that they could only offer me a twin room with a bay view or a king room without a bay view (I had requested for a king room with a bay view at the point of reservation) at the time. However, they tried very hard to accommodate my requests and could get me the room I preferred with a 30 min wait, which I was ok with. I also mentioned at the time that it was my partner's birthday, so they said they could arrange something special if I could wait another 30 min extra.
Upon entering our room, we were pleasantly surprised with a small pot of lilies and birthday balloons, and a full bottle of Moet champagne! Not sure if we got this as I was a Fairmont President Club member, but it sure was generous of them and much appreciated. One of the staff also came to our room, introduced himself and ensured that we had everything we wanted.
The room was spacious and the bathroom was posh with a very nice bathtub for a bubble bath. The decor was modern, though one could tell that it was a refurbished room (the hotel has been around for a long time under different management). Amenities were plentiful, generous and frequently topped up. Housekeeping came in frequently enough (but only when we were out) to keep the room clean throughout the day, and the turndown service at night was appreciated.
Breakfast at Prego's included a wide spread which was partially varied on the 2 consecutive mornings we dined. There's also a nice big pool with many deckchairs available, with complimentary use of the sauna/jacuzzi facilities at the adjoining Willow stream spa.
Overall, this was THE best hotel experience I've had, and the management has been meticulous in ensuring that staff are all well trained and provide a high level of warm, genuine and efficient service all around. I felt almost like royalty during my stay, and would most certainly recommend anyone to stay there, and I would most definitely stay there again in future.
- Official Description (provided by the hotel):
- The Fairmont Singapore hotel is ideally situated at the crossroads of Singapore's business, cultural, entertainment and shopping districts. It offers 769 luxurious guestrooms and suites, a collection of 16 distinctive restaurants and bars and 70,000 square feet of prime meeting space - all supported by our Singapore hotel's award-winning service teams.In addition, guests of Fairmont Singapore have access to the Willow Stream Spa, one of the largest spa facilities in Asia, offering the best in spa and fitness services. ... more less
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- Also Known As:
- Fairmont Singapore Hotel Singapore
- Raffles Plaza Singapore
- Singapore Fairmont