We only stayed one night on a stopover via Myanmar to Manchester. Great location. Staff were friendly and helpful. Our checkout was 11am but our flight was not until 11.30pm, they looked after our luggage and gave us a key to communal room for use any time throughout the day. Slightly disappointed that when we arrived to check in at 5pm our room wasn't ready and had to 30 mins - we weren't even offered a drink after our long journey there whilst waiting.

We did a review of our stay last year. We said we would stay again and we did. As usual the service was impeccable and friendly, the room was comfortable and well equipped and the Club floor was worth the extra cost. All in all we had a wonderful time and hope to be back soon.

Loved the location the best, across from Raffles, connected to Raffles City mall, you could walk to Singapore Flyer and it was less than $5 cab ride to Marina Bay Sands.

It was everything you would expect from a Fairmont hotel, however, next time I would probably stay somewhere else. Although the location is great for tourists, I think it is better suited for business travelers. Nothing about the hotel is visually impressive. With all the great hotels in SG, next time I would probably stay at Marina Bay Sands, Fullerton Bay, or Fullerton. The pools all have great views whereas the Fairmont does not. Some of the fixtures in my room were old and the building itself has an older feel too although it was very well kept.

If you're just looking for a well situated 5 star hotel this is a great choice, but if you want something with memorable architecture, amazing decor, a pool with views, and other frills like that, I would stay elsewhere.

I would also note that I was interested in using the spa but could not find a spa menu located anywhere in the room. I called the spa and they said they would bring one up to my room. It never came. I was able to look up the menu online, but at that point I was annoyed and decided not to use them.

I have stayed at the Fairmont a number of times and have always been impressed with the standard of the customer service in all areas of the hotel. I often arrive very early for check in and they always seem to do their utmost to accomodate that fact. The hotel from the lobby to the rooms and the pool bar have a great ambience and it is well located for the CBD and the MRT.