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“Good hotel in tourist location” 4 of 5 stars
Review of Swissotel Merchant Court

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Swissotel Merchant Court
4.0 of 5 Hotel   |   20 Merchant Road, Singapore 058281, Singapore   |  
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Ranked #43 of 292 hotels in Singapore
Ho Chi Minh
1 review
“Good hotel in tourist location”
4 of 5 stars Reviewed November 14, 2013

Good location for the metro/ underground connection, Singapore river right in front of the hotel. Breakfast choices are good varieties with healthy fruits, fruit juices and Western plus Asian dishes. Ask the concierge for what you need to buy, they will give you good tips...

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, November 14, 2013
Dear Bui H,
Thank you for the kind review. We are pleased to hear that you and your partner enjoyed the stay and we look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,345 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (356)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Lisbon, Portugal
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed November 13, 2013

My husband and stay one night in this lovely Hotel. The staff is courteous and friendly and we had a good room with wifi, Nespresso coffee etc. The buffet dinner was fabulous and suits all tastes. It has a very central location very close to Clark Quay Riverside where you have plenty of restaurants and bars with live music and where you can make a small cruise of 40 mins to see beautiful Singapore by night.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, November 14, 2013
Dear mariasilvestre,
Thank you for choosing Swissôtel Merchant Court as your preferred accommodation in Singapore. We are delighted to note that you and your spouse had a memorable time and we look forward to welcoming both of you again on your next trip to Singapore.
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Spring
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2013

I stayed here during a business trip, the hote is very modern, clean and the staff were friendly and helpful. The morning breakfast buffet was DELICIOUS and very fresh. The hotel is within walking distance to Clarke Quay where there are many restaurants/stores and close distance to Chinatown. The MRT stop is around the corner so it is easy to get around Singapore inexpensively. Also, taxi's are always parked out in front of the hotel so if you prefer to grab a cab. You can take the river boat to Marina Bay Sands for $20 round trip which is a good way to see Singapore at night, definitely worth it.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, November 14, 2013
Dear Marta Isabel M,
Thank you for choosing our hotel for your business trip to Singapore. We are happy to learn that you had an enjoyable stay and we look forward to your return visit.
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Townsville
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 12, 2013

We recently stayed at the Swissotel Merchant Court, and had a wonderful experience. On arrival we mentioned if the 6 people we were travelling with could all be together, they up graded us and put us all together. Th hotel was very modern, beautiful decor, friendly, and very helpful. The breakfast was to die for, buffet dinner excellent, and evening dinning excellent. Very close to everything. We stayed 5 nights, and never had a problem with anything. Would highly recommend it.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, November 14, 2013
Dear suetar,
Thank you for the kind compliments. It is to our delight that you and your friends enjoyed our service and the food and beverages served. We look forward to welcome you and your friends again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
1 review
4 of 5 stars Reviewed November 12, 2013

Nice property with central location, friendly & courteous staff, compllimentary breakfast was a nice touch. Close proximity to shopping centers, restaurants & bars. You're literally 2 city blocks away from Chinatown.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, November 14, 2013
Dear Sunshine Grace P,
Thank you for the review on our hotel. We are glad to know that you enjoyed the services provided by our team members and the complimentary breakfast. We look forward to extend you with our warm Swiss hospitality again on your next trip to Singapore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 12, 2013

We stayed here after our cruise and liked the location. You are walking distance to many restaurants and right next to Chinatown. The MRT stop is about 5 minutes away so it is easy to get anywhere in Singapore from here. Also, taxi's are always parked out in front of the hotel so if you prefer to grab a cab that is easy too.

Our room was huge and the bathroom was very nice. There was a hot pot in the room that heated water in under 60 seconds which was great for coffee and tea (which they provide). The beds were comfortable and it was quiet. The room was very clean and the AC worked well which is important since it is really hot in Singapore.

The staff were great. The conciere was great with directions and suggestions of what to do and how to get places. We did not eat in the hotel so I cannot answer for the retaurants. It is so easy to get to many restaurants we prefered to explore outside of the hotel. Clarke Quay is so close and they have about any type of food you can imagine. I would definitely stay here again.

Room Tip: We had a basic room - there are some nicer rooms if you want to spend the money.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, November 14, 2013
Dear StarGazer55555,
Thank you for choosing our hotel as your preferred accommodation in Singapore. We are happy to hear that you and your partner enjoyed your stay and we look forward to welcoming you back on your next trip to Singapore.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Austr
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 11, 2013

An excellent hotel in a great location within seconds of Clarke Quay. The accomodation and service was beyond our best expectations and a credit to management. If you are after a central location close to an MRT station - then this is the place for you.Excellent value for money.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, November 14, 2013
Dear GeoffFuller,
Thank you for the kind compliments and we are delighted to note that you and your family had a memorable experience at Swissôtel Merchant Court. We look forward to your return visit in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Swissotel Merchant Court

Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Singapore
#30 Family Hotel in Singapore
#33 Business Hotel in Singapore
#33 Romantic Hotel in Singapore
#40 Luxury Hotel in Singapore
#43 Top resorts Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court 4*
Official Description (provided by the hotel):
Swissôtel Merchant Court is situated right in the heart of the city centre, by the banks of the Singapore River and close to Clarke Quay and Chinatown, offering exciting dining and entertainment facilities. The hotel is beside the Clarke Quay MRT (subway). Facilities include a choice of 2 restaurants, 2 bars, the Amrita Spa & Wellness, a resort style swimming pool and 24-hour fitness centre. ... more   less 
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

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