We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“LOCATION” 4 of 5 stars
Review of Swissotel Merchant Court

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Swissotel Merchant Court to your Saves list
Swissotel Merchant Court
4.0 of 5 Hotel   |   20 Merchant Road, Singapore 058281, Singapore   |  
Hotel deals
  |  
  |  
Hotel website
  |  
Hotel amenities
Special Rate
Endless Weekends
Ranked #46 of 294 Hotels in Singapore
Torquay
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“LOCATION”
4 of 5 stars Reviewed July 23, 2013

Best location in Singapore at the doorstep of Clarkes Quay and walking distance to most attractions. Really pleasant stay - comfy beds; refreshing pool! We checked-in then kept to ourselves for a few days doing what we were in Singapore to do - HOLIDAY! And the hotel left us to it.
It honestly is a great location! We didn't get a room with a view due to budget, but that is the only thing i'd request when I stay there again. I would 100% recommend this hotel to anyone going to Singapore for a few days.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, July 29, 2013
Dear Adele W,

Thank you for writing us a review on TripAdvisor.

We are delighted to learn that you enjoyed the hotel’s facilities and will certainly look forward to your next stay with us.


Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,609 reviews from our community

Traveler rating
    980
    1,113
    358
    118
    40
See reviews for
520
1,017
186
481
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (401)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Perth
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2013

great hotel and location just across from Clarke quay and all its restaurants.
MRT station is right next to hotel and is very easy to use and get around Singapore.
hotel staff very friendly and helpful, overall I would recommend and stay here again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, July 29, 2013
Dear Keryn E,

Thank you for your recommendation and we hope to welcome you and your family back to Swissôtel Merchant Court on your next trip to Singapore.


Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2013

I stayed at the Swissotel Merchant Court in July 13 for 7 nights with my husabnd and 2 children (12 and 16years). We had a lovely stay and didn't want to leave. The staff were all warm and friendly especially Gordon on the check-in desk and the young lady who greeted us for breakfast each morning (unfortunately I have forgotten her name). The rooms were clean and the breakfast was exceptional with so much selection. There was any type of breakfast you could think of. The hotel is in a fantastic location. The MRT is across the road and there are so many restaurants and fast food chains right at your doorstep along Clark Quay. I would thoroughly recommend this hotel to anyone from families, couples to executives. My only criticism could be that the beds were too firm for my liking, but that could be personal preference. The lovely staff, excellent service and great location far outweigh a firm bed.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, July 29, 2013
Dear Petlis_16,

Thank you for recognising our team’s commitment to create memorable hotel experiences for every guest. We will convey your compliments to them.

We are delighted to learn that you and your family enjoyed the breakfast selection at our award-winning Ellenborough Market Café and hope to welcome you and your family back, hopefully in the not too distant future.


Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 20, 2013 via mobile

Great rooms and wonderful service and right on the banks of Clarke quay and the city. The staff were very attentive and there were lots of extras in our room and with the service. We would definitely stay here again

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, July 29, 2013
Dear vickic16,

We are pleased to hear that you are satisfied with our team’s service and will certainly look forward to welcoming you back on your next trip to Singapore.


Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 19, 2013

Stayed here for a few nights late April 2013. Good location with plenty of eateries nearby and an easy walk to Chinatown for cheap eats and shopping. Plenty to do along the river and a short cab ride to nearly anywhere. Great access to the MRT which is the only way to travel in Singapore.

The check-in was smooth and the hotel is quite nice with a good pool and spa area - restaurant pool-side good,

Rooms are large (but tired) and in Singapore would have to say value for money.

Room Tip: Definitely worth an upgrade from a "tired" Classic room to an Executive (or higher).
See more room tips
  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, July 29, 2013
Dear Travelap,

Glad you enjoyed your stay and we look forward to welcoming you back to Swissôtel Merchant Court for another unforgettable experience.


Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quakers Hill
1 review
5 of 5 stars Reviewed July 19, 2013

Very happy with our stay, would definately stay again. Excellent fitness, pool and executive facilities. Catered for my family needs very well. high level of friendly and efficient service throughout the whole hotel. Well located and maintained.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, July 29, 2013
Dear James R,

Thank you for sharing your experience with us on TripAdvisor.

We are happy to learn that you enjoyed the hotel’s facilities and our Swiss hospitality.

Hope you had a fun-filled family vacation in Singapore and we look forward to welcoming you and your family back soon.


Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2013

If you are looking for a comfortable yet refreshing stay along one of the most beautiful rivers of Singapore, this is the place to be. Excellent service from the team of Swissotel will make you smile. I know i enjoyed my stay, and i know you will too.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court, responded to this review, July 29, 2013
Dear Wei Jing H,

Thank you for choosing Swissôtel Merchant Court as your preferred accommodation and we are pleased to hear that you had a pleasant stay.

We hope to see you again, hopefully in the not too distant future.


Warm regards
Swissôtel Merchant Court
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Swissotel Merchant Court? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel Merchant Court

Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Spa Hotel in Singapore
#33 Family Hotel in Singapore
#33 Business Hotel in Singapore
#35 Romantic Hotel in Singapore
#42 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court 4*
Number of rooms: 476
Official Description (provided by the hotel):
Swissôtel Merchant Court is situated right in the heart of the city centre, by the banks of the Singapore River and close to Clarke Quay and Chinatown, offering exciting dining and entertainment facilities. The hotel is beside the Clarke Quay MRT (subway). Facilities include a choice of 2 restaurants, 2 bars, the Amrita Spa & Wellness, a resort style swimming pool and 24-hour fitness centre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Splendia, Cheap Tickets, Priceline, Agoda, Orbitz, Booking.com, Odigeo, Despegar.com, TripOnline SA and Tingo so you can book your Swissotel Merchant Court reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

Owners: What's your side of the story?

If you own or manage Swissotel Merchant Court, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.