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“Do yourself a favour and take an overnight break on return trip from London to Australia!” 4 of 5 stars
Review of Swissotel The Stamford

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Swissotel The Stamford
4.5 of 5 Hotel   |   2 Stamford Road, Singapore 178882, Singapore   |  
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Ranked #40 of 294 Hotels in Singapore
Sydney
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Do yourself a favour and take an overnight break on return trip from London to Australia!”
4 of 5 stars Reviewed June 23, 2014

Why push through in economy from London to Sydney when you can get off relax and rejuvenate in Singapore. Our early morning arrival caused no problems as this hotel has several guest lounges which allowed us to have a shower, get changed and go straight to the pool and poolside restaurant until our room was ready . Great choice of restaurants, very friendly staff, fantastic views from rooms and a shopping mall located between our hotel and the Fairmount next door meat we didn't have to leave the air conditioning if we didn't want to.
The bar and restaurant on 70 th floor was spectacular.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford, responded to this review, June 25, 2014
Dear GailSTivano,

Thank you for sharing your experience with us and appreciate your compliments on the service and panoramic views of Singapore’s cityscape from the balcony. I’m happy to hear that you had a pleasant trip, and we would love to welcome you back again for another enjoyable experience!

Warm regards,
Jeff Ross
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (976)
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Christchurch
1 review
5 of 5 stars Reviewed June 23, 2014

Fantastic hotel in the best location overlooking the harbour. Easy to walk to areas of interest or right next to the MRT. Very easy when you have a small child. Staff are always helpful and friendly and cater to your every need. They are especially attentive to small children and make the whole experience of staying there great!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford, responded to this review, June 25, 2014
Dear Elisabeth,

Thank you for the positive review, it certainly made our day! I’m delighted to hear that your stay was well taken care of by our staff, and that you enjoyed the stunning views of the harbour bay from the comfort of your guestroom. Take care and I hope to welcome you back again!

Warm regards,
Jeff Ross
Hotel Manager
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Nelspruit, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

A wonderful experience filled with comfort. Clean environment with staff always ready to assist. The location is great with the SMRT being so close. A hotel to be recommended for all types of travel. Thanks

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford, responded to this review, June 24, 2014
Dear Yolanda,

Thank you for your review and recommendation! It’s a great pleasure to hear that you had a wonderful experience especially the warm hospitality from our staff. Take care and we look forward to welcoming you back!

Warm regards,
Jeff Ross
Hotel Manager
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Seville Grove
1 review
5 of 5 stars Reviewed June 23, 2014

after a disappointing start to the holiday the room upgrade and facilities was a definite bonus :) friendly staff only added to the enjoyment of our stay. Idefinitely reccommend Swissotel Stamford Singapore

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford, responded to this review, June 24, 2014
Dear Hannah,

Thank you for sharing your experience with us! Happy to hear that you enjoyed the service, and sincerely thank you for your kind recommendation. Do keep us in mind for future trips to Singapore and we look forward to welcoming you back again!

Warm regards,
Jeff Ross
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
1 review
2 of 5 stars Reviewed June 23, 2014

Travelled with infant, given twin bed, was not inform on the free baby cot rental.
The ventilation in the bathroom not working, hence the bathroom smells.
The dustbin's pedal was missing and they eventually just left it like it.
We had to us hand to open it.
the tv remote was not working when arrived, request to change and was done.
one of the light was not able to turn off.
The only pro is the superb location; near mrt and room was spacious.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford, responded to this review, June 24, 2014
Dear Doreen,

Thank you for sharing your feedback with us.

Please accept my apologies for the disappointing stay experience and I wish we could have done more for you during your stay with us.

We have since noted on the respective areas that you have highlighted in your feedback, and will most definitely be looking into these issues for further improvement. Nonetheless, I’m glad to hear that you enjoyed the convenient location of the hotel and the spacious rooms we have.

I look forward to the opportunity of welcoming you back to the hotel in the near future, and hope to showcase to you, a much better experience during your next visit.

Warm regards,
Jeff Ross
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

Best hotel with a wonderful view (harbour view).Great location.Staff was polite, courteous, knowledgable and friendly.They made sure to fulfil every request that I have with a sincere service attitude.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford, responded to this review, June 24, 2014
Dear Fiona,

Thank you for sharing the details of your stay with us. It makes me happy to hear that you enjoyed your stay, and that you found our staff friendly and courteous. We hope to have the opportunity to serve you again!

Warm regards,
Jeff Ross
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed at the Swissotel Stamford Singapore for a week and found it excellent. The location is first-rate, as are the views from the Harbourview room we stayed in. All staff were friendly and knowledgeable, particularly the concierges. Check-in was a breeze and the room was clean and spacious. The hotel is convenient to the City Hall MRT, shops and within walking distance of many sites. We would not hesitate to stay here again. Many thanks for making our stay so enjoyable.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford, responded to this review, June 25, 2014
Dear H C,

Thank you for leaving us such a wonderful review! Happy to hear that you had a pleasant stay, and that our friendly staff made your day. Do keep us in mind for your next trip to Singapore, and we hope to welcome you back for another enjoyable experience!

Warm regards,
Jeff Ross
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel The Stamford

Address: 2 Stamford Road, Singapore 178882, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Singapore
#25 Family Hotel in Singapore
#27 Romantic Hotel in Singapore
#38 Luxury Hotel in Singapore
#39 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Swissotel The Stamford 4.5*
Number of rooms: 1261
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000sqft Raffles City Convention Centre which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 
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Also Known As:
Swissotel The Stamford Singapore
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore

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