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“We keep coming back again and again” 5 of 5 stars
Review of Swissotel The Stamford

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Swissotel The Stamford
4.5 of 5 Hotel   |   2 Stamford Road, Singapore 178882, Singapore   |  
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Ranked #41 of 294 Hotels in Singapore
Victoria Australia
Top Contributor
286 reviews 286 reviews
38 hotel reviews
Reviews in 77 cities Reviews in 77 cities
106 helpful votes 106 helpful votes
“We keep coming back again and again”
5 of 5 stars Reviewed October 31, 2013

My husband and I stayed here again a few days ago and nothing disappoints.
The staff are fabulous, the rooms are spacious, clean with such comfortable beds. Once again we were given a fabulous room overlooking the harbour. In mentioning the staff, special mention must be given to Marjorie, who has greeted us on previous occasions. She is always so efficient, so pleasant and always with a smile. Well done to her and all of the staff, who work so hard to give their customers the best of service. We had stayed in the Basel Swissotel earlier in the month and I must say the staff there can learn heaps from the Singapore staff.
See you next year.

Room Tip: Pay for a Harbour View and you will not be disappointed
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford, responded to this review, November 18, 2013
Dear Susan,

Thank you for your continued patronage! It gives us great pleasure to know that the hours spent in trainings and colleague engagement is helping us deliver great service to our guests. We will certainly convey your compliments to the Marjorie and the rest of the team as an encouragement for their excellent service. Your compliments will only spur us to continue seeking ways to enhance our guest’s experience.

We can’t wait to welcome you back again!

Warm regards,
Yash Bhanage
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lota
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3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2013

I always stay at the Swissotel The Stamford, the breakfast in the Swiss restaurant is the best. Also it is near the mrt and good for going to the Airport. There are lots of shops in the building too. I had a harbour view which looks out at the beautiful Marina Bay Sands Casino.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford, responded to this review, November 18, 2013
Dear Guest,

Thank you for the review. Your feedback has also been noted and followed-up through our Market Metrix guest survey. Please rest assured that we will continue our pursuit for excellence in service.

Best regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 31, 2013

This was a hotel very convenient to get around, located centrally and near the Merlion. Price was also reasonable and affordable, nice and friendly staff, all very helpful. You can't go wrong booking here. There's also a free shuttle bus provided to different places around Singapore including the Universal Studios.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya
1 review
5 of 5 stars Reviewed October 31, 2013

Friendly staff and children-friendly, especially in the executive lounge. Clean rooms. They granted our requests for all 4 rooms to be on same floor and near each other, although they were booked separately from internet sites. The only thing we didn't like about the shower place is that the glass panes were loosely added to the long bath, and the 2 taps were confusing initially, so should have simple operating instructions. Otherwise, very enjoyable stay and very conveniently located next to City Hall MRT.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford, responded to this review, November 18, 2013
Dear Guest,

Thank you for the review. Your feedback has also been noted and followed-up through our Market Metrix guest survey. Please rest assured that we will continue our pursuit for excellence in service.

Warm regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston
1 review
5 of 5 stars Reviewed October 31, 2013

Very well impressed about The country, The people are friendly. The hotel is located in an excellent area that's close to everything, shopping malls and transportation. I was amazed how clean the hotel was and the quality of customer service.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford, responded to this review, November 18, 2013
Dear Juvenal,

Thank you for the review. Your feedback has also been noted and followed-up through our Market Metrix guest survey. Please rest assured that we will continue our pursuit for excellence in service.

Best regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
1 review
4 of 5 stars Reviewed October 31, 2013

Room is spacious and clean and with very beautiful view of Esplanade, Marina Bay Sand, the Flyer etc. Hotel is just located next to Mrt City Hall station, very convenient, just in the heart of the city. My son enjoyed a lot playing at the pool.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelTheStamford, Quality Manager at Swissotel The Stamford, responded to this review, November 18, 2013
Dear Vicky,

Thank you for the review. Your feedback has also been noted and followed-up through our Market Metrix guest survey. Please rest assured that we will continue our pursuit for excellence in service.

Warm regards,
Yash Bhanage
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 31, 2013 via mobile

All you need on a stop-over in Singapore. Close to subway, hop-on hop-off busses and major attractions.

Try to get a room above the 21s floor and aks for a view on the bay.

Big hotel, so you might have to wait for check-in and check-out a few minutes. Staff is very speedy, so it should not take too long.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel The Stamford

Address: 2 Stamford Road, Singapore 178882, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Singapore
#23 Family Hotel in Singapore
#27 Romantic Hotel in Singapore
#39 Luxury Hotel in Singapore
#40 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Swissotel The Stamford 4.5*
Number of rooms: 1261
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000sqft Raffles City Convention Centre which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 
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Also Known As:
Swissotel The Stamford Singapore
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore

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