I have stayed at the Swissotel twice over the last year and the experience can certainly be much better.
The check-in, and in general, staff attitude, is quite brusque and 'efficient'. Little warmth please! Early morning arrivals will ask for a room, and if you dont have one ready, be nice and gentle about it! And a smile won't hurt, you are in the hospitality industry.
The rooms are the biggest disappointment. There are several older rooms that are so basic that they could redefine spartan. I believe there are some newer rooms but they really have to like you to give you one of those or a higher floor. The service is inconsistent. One saving grace: the shower temperature setting was automatic and worked to perfection everytime.
Breakfast spread was wide but hardly of any great quality. Quantity over quality clearly triumphs at the Swissotel.
For a high end hotel, this is a disappointment. I stayed on a corporate rate (which isnt cheap!) and clearly there are lots of places you could stay within that budget and within walking distance of the Swissotel. If you can choose where you stay in Singapore next time, choose well!
- Official Description (provided by the hotel):
- Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000sqft Raffles City Convention Centre which comprises 27 meeting venues with technologically advanced business facilities and services. ... more less
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- Also Known As:
- Swissotel The Stamford Singapore
- Swissotel The Stamford Hotel Singapore
- Swissotel Stamford Singapore
- Swissotel Singapore