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“Colonial charm” 5 of 5 stars
Review of Goodwood Park Hotel

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Goodwood Park Hotel
4.0 of 5 Hotel   |   22 Scotts Rd, Singapore 228221, Singapore   |  
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Ranked #37 of 294 Hotels in Singapore
Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
“Colonial charm”
5 of 5 stars Reviewed 2 days ago NEW

We stayed 2 nights before going on a cruise and it was simply perfect. Staff could not have been more helpful and the hotel facilities were excellent. The 2 outdoor pools are lovely, the fitness suite a nice modern addition, the food good with a good range of choice at breakfast. We arrived quite late, but were still able to get food at the poolside bar, they helped us with what to see in the city,; called a cab to take us to the cruise terminal, etc etc.
Rooms are charming and have good facilities, though if what your want is 21st century contemporary luxury you won't get it here: this is classy in an old-fashioned way, and the rooms are smart in a cute, slightly faded wood and wicker work kind of way. They are reminiscent of colonial days and the service matches that in its quiet polite professionalism. They even let us leave our cases with them on our return from the cruise while we went into the city for another day, and ate at the hotel before catching a flight in the evening. Altogether a great stay and we would go back

Room Tip: Ask for one on the ground floor over looking the pool. You can then walk straight out into the garde...
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  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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909 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

On day 4 in the wonderful Goodwood Park Hotel, stunning service, relaxed, grande, feeling around the amazing poolside. Kids are splashing away as we enjoy our free welcome drinks, served perfectly!! One could not fault the unpretentious splendid, brilliant care and attention of the staff, most notably head of consierge Mr Idil, who has gone out of his way to ensure a smooth, memorable and friendly holuday atmosphere. Thank you Goodwood Park Hotel , especially Mr Idil!!

Stayed December 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall, Goodwood was an average hotel. Clean, but it should be. The bellhop guys were really nice. I gave it a very good rating because the rooms here seem to be a bit more spacious than the other Singapore hotels of similar caliber. I really liked it's location as well. It's a short walking distance to Orchard Road and only a 5-10 minute cab ride to other places of interest. My only complaint, which really isn't a complaint, is that it took us a few minutes to figure out how to turn off the music and work the lights. Maybe we are just a bit out of touch? I would recommend having the bellhop show patrons this when they walk them up to their room. I would stay here again and recommend it to others.

  • Stayed November 2014, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Goodwood Park Hotel, responded to this review, 3 days ago
Dear Ashley K

Thank you for choosing us as your preferred choice of accommodation in Singapore.

I am pleased to hear that your stay was a pleasant experience and you liked the hotel’s convenient location.

With regards to your feedback about the lighting system in the room, our team members are trained to escort all guests to their rooms and to also give a short orientation of the room upon check-in. I do however apologise for the lapse in service and my Front Office Manager have reiterated to all team members to consistently extend and deliver high level of service.

It’s encouraging to hear that we have the opportunity of welcoming you back again! If you need assistance with your future reservation, please do not hesitate to visit the website for exclusive packages or contact our reservation team at rmresv@goodwoodparkhotel.com.

Wishing you a joyous holiday season!

Best regards
Linda Wee
General Manager of Goodwood Park Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The building's quite old but clean. Receptionists were very friendly and helpful. Lift was really small - only fits 4 people. The room I stayed in was spacious. They somehow forgot to restock the toothbrushes and combs. Odd. Will not stay again because Royal plaza on Scott's that's right opposite is much better in my opinion.

Stayed December 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Goodwood Park Hotel, responded to this review, 3 days ago
Dear binxin98

We appreciate your time to share with us your experience at Goodwood Park Hotel.

It is good to know that you found our rooms to be spacious and our team members was friendly and helpful which we hope have made your stay a pleasant one.

We are a little different from the other hotels, as such you might have found our elevator to be small which was built that way due to the structure of the hotel many years ago and it is part of the long historical, style and charm of our colonial hotel.

With regards to your feedback about the room amenities, it has been addressed to our Executive Housekeeper to ensure a similar incident does not re-occur.

We are committed to create memorable experiences for our valued guests and I sincerely hope that we have the opportunity of welcoming you back again.

Best regards
Linda Wee
General Manager of Goodwood Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Shades of Empire and old Singapore the Goodwood Park is luxurious and welcoming with one of the best pool areas I've seen in a hotel. Excellent location just off Orchard Road and 5 mins from the MRT. Only niggles are the shower which always flooded the bathroom floor and the lighting remote control by the bed which looks great but you try finding a bedside light in the dark! Nevertheless not enough to put us off a return visit.

Stayed December 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Goodwood Park Hotel, responded to this review, 3 days ago
Dear mover625

It’s great to hear that your stay was a charming experience and you found our swimming pool to be one of the best you’ve seen.

However, I do apologise for the inconvenience caused during your stay. Our Executive Housekeeper and Chief Engineer have gone through the areas you have highlighted and actions have been taken to prevent similar incidents from re-recurring.

I am delighted to hear that we have the opportunity of welcoming you back again. Should you need assistance with your reservation, please do not hesitate to contact our reservations team at +65 6730 1811 or email them at rmresv@goodwoodparkhotel.com. Alternatively, you may visit the hotel’s website for exclusive promotions and offers.

I would also like to take this opportunity to wish you and your family a joyous holiday season and cheer in the New Year!

Best regards
Linda Wee
General Manager of Goodwood Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Druento, Italy
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice and well presented building, convenient location close to almost anything.
Rooms are spacious, clean and well maintained, unfortunately during my stay there where some maintenance activities, consequently the noise was disturbing, particularly in the morning.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Goodwood Park Hotel, responded to this review, 3 days ago
Dear Alessandro P

Thank you for taking time to share with us your experience.

It’s encouraging to hear that you find our rooms spacious & clean and you enjoyed the hotel’s convenient location.

Please be assured that we do have strict measures in place prior to the commencement of any maintenance activities to ensure that any inconvenience to guests are reduced to the minimum and I do apologise for the inconvenience caused.

Once again, it is our pleasure to have you as our guest and we sincerely hope that we can have another opportunity to welcome you back at Goodwood Park Hotel. If we can be of any assistance for your next stay, please do not hesitate to contact our team at +65 6730 1811 or email to rmresv@goodwoodparkhotel.com.

I would also like to take this opportunity to wish you and your family a joyous holiday season and cheer in the New Year!

Best regards
Linda Wee
General Manager of Goodwood Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We were having a day between our flight from Gold Coast to Singapore and Singapore to Heathrow. My son and I booked a twin through booking.com. The flight was delayed by weather 2.5 hours, so we didn't arrive at the hotel until 1pm. The staff were great upon checking in, arranged a late checkout for free (2pm) and unprompted which was great. However, we were woken by someone unpacking boxes outside our room (370 - beautiful clean well appointed and large) early in the morning. We left earlier than expected for our day because, well, we were awake with one day in Singapore, and on leaving the room found piles of boxes lining the hallway. It felt as though we were in a storage hall, rather than a five star hotel hallway. The room was beautiful and the service has been lovely ( apart from the morning box opener), they have stored our luggage for the day and we are waiting in foyer to grab our luggage now and go to the airport for our next leg of our trip. We are so tired after the interrupted sleep in, a shame after a our late arrival, we were hoping for mor esteem before the next leg of our trip.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Goodwood Park Hotel, responded to this review, 3 days ago
Dear bristravels_11

It was certainly a pleasure to have you and your family with us!

I am pleased that the room accorded and the service rendered was up to your expectations. Your generous compliments on the services of our team members are well received and truly appreciated.

We are committed to creating memorable experiences for our valued guests as such please accept my sincere apology for the inconveniences caused. The Executive Housekeeper has been duly informed and will ensure that similar incident do not re-occur.

I really hope that we can have another opportunity to welcome you and your family back again. Should you need assistance with your reservation, please do not hesitate to contact our reservations team at +65 6730 1811 or email them at rmresv@goodwoodparkhotel.com.

Merry Christmas and Happy New Year!

Best regards
Linda Wee
General Manager of Goodwood Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Goodwood Park Hotel

Address: 22 Scotts Rd, Singapore 228221, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#17 Spa Hotel in Singapore
#24 Family Hotel in Singapore
#28 Romantic Hotel in Singapore
#35 Business Hotel in Singapore
#35 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Goodwood Park Hotel 4*
Number of rooms: 233
Official Description (provided by the hotel):
Goodwood Park Hotel is set amidst on a luxurious 6-hectare landscaped garden within Singapore’s famed shopping belt in Orchard Road. A quiet retreat for guests with the hustle and bustle of the city at its doorstep. It is conveniently located 5-10 mins walk to Orchard MRT Station and upmarket shopping malls such as DFS Galleria, Paragon, Ngee Ann City and ION Orchard; 15 mins drive to Central Business District. A 10-15 minutes drive to the Central Business District and numerous nightlife options at Clarke Quay and Boat Quay, making it an ideal choice for both leisure and business travellers visiting Singapore. Guestrooms and suites at Goodwood Park Hotel feature contemporary amenities with pool or garden views, with some providing direct pool access to one of its two outdoor swimming pools and complimentary internet access for all in-house guests. The hotel’s facilities consist of two outdoor swimming pools, a well-quipped fitness centre, beauty and spa services, five renowned restaurants, a bar, a deli and a range of banqueting and meeting venues to cater to every need and occasion. ... more   less 
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Also Known As:
Goodwood Park Singapore
Hotel Goodwood Park
Goodwood Park Hotel Singapore

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