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Mandarin Oriental, Singapore: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 299 reviews
299 Reviews
5.0 of 5 stars
220
4.0 of 5 stars
50
3.0 of 5 stars
17
2.0 of 5 stars
11
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 173 hotels in Singapore
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 527
Description: Luxurious Twenty-one-story Harborside Hotel featuring an 18-story Atrium. This description is based on information provided by the hotel.
Address:
5 Raffles Ave, Marina Square
(formerly The Oriental Singapore)
Singapore 039797
Singapore
Check Rates: $359 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Mandarin Oriental, Singapore

( 156-160 of 299 )
“Lovely room and cracking view”

Mandarin Oriental, Singapore

Apr 24, 2007
3/3 found this review helpful

My husband and I stayed at the Oriental for two nights 12 / 13 April 2007. We had decided to take the train and walk but found ourselves in the massive shopping centre adjacent to the hotel quite exhausted dragging our luggage around and couldn't find the way into the hotel. There is no interconnecting door. I think the best way to arrive is probably by taxi. However once inside the atmosphere is very calming. The check-in staff were very courteous and even showed us right to our room. Check out those lifts - wow. We had chosen a Harbour View room with a fabulous view towards the Merlion and the city. Soft music was playing and the bathroom was mable wall to wall. From the toilet you can see through a glass wall into the bedroom and out into the city. There is a blind too of course! The bath is indeed small but there is a separate power shower. Bathrobes and slipper. The fresh fruit was replaced daily and they had even given us a bottle of wine as we were celebrating our 20th wedding anniversary. A lovely hotel which we enjoyed very much.

  • This TripAdvisor Member:
    • Liked — Service, stylish hotel, lovely room, fruit, sound system, very comfortable
    • Disliked — Hard to find, small bath, can't really fault it though
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawn on holiday's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $359 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Amazing Service and Luxury”

Mandarin Oriental, Singapore

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5 of 5 stars
Epsom, United Kingdom
Apr 16, 2007
5/5 found this review helpful

Just back from 7 nights in the Oriental and I cannot recommend it enough! This 5 Star Hotel is one of the best I have ever stayed in. The service, quality and quantity of staff are out of this world. Every little detail taken care of in a Hotel that looks as though it opened yesterday. My partner and I took a Premier Room with Harbour View. Well worth the money, we were greeted with relaxing music upon entering our room from the surround sound system and a great view of the marina and Merlion. Nice sized room with great bathroom. The power shower was fab!
Had room service a couple of times and the prices were very fair. The food came 30 mins later and was served by a waiter as if an ala cart meal. Which it was! Coming from the UK the price to the pound made it a pretty reasonable cost.
Great facilities although they are refitting the Gym at the moment so you either have to use a much smaller temporary Gym or they can give you a pass to Fitness First about a 15 min walk away.
Also good to note that they are constructing some sort of stadium in front of the Hotel. Whilst it is not going to block anyone’s views it is a little noisy at times during the day, but not a major problem unless you’re a very light sleeper. You can see the construction in one of the pictures I have taken.They tend to start work at 8am and finish 6pm. Over all would not stay anywhere else in Singapore, indeed we did fly off to KL on this trip and should have stayed 5 days in Malaysia but came back within 24 hours cos we just could not do without our Singapore and the Oriental Hotel!

  • This TripAdvisor Member:
    • Liked — Fantastic service and friendlyness of the staff
    • Disliked — small amout of noise from the construction across road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siboyblue's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: April 16, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $359 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Service Service”

Mandarin Oriental, Singapore

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5 of 5 stars
Toronto
Apr 13, 2007
4/5 found this review helpful

My wife and I just returned from a 5 days stay at The Oriental. I decided to make the stay a little special by staying in the Club Ocean Suite (club indulgence). I booked the room directly with the hotel. The service offered on the telephone was a good indication of the great service that was to follow.
Included in the package was the Mercedes pickup. What a nice way to begin. Driver was right there to meet us and handle our luggage. Having a cool car with cold water, chocolates and cool cloth was indeed welcome.
Arriving at the hotel, we were taken directly to our room for check-in. No lobby waiting. Our room was 53 sq. meters with King Size bed, functional desk, love seat chair, and small balcony overlooking the ocean. The sight of 100 or more ships entering the harbor was quite impressive.
3 vases of flowers and a nice selection of fruit were replaced at least once a day. Maid and turndown service, including a selection of cookies/cakes were 2 or 3 times a day.
The Oriental Club on the 20th floor made the club upgrade more then worth the price. Breakfast was delicious, plentiful, scenic, and very well presented.(Champagne included)
Light fare with teas, coffee, soft drinks, cookies and fruit were available through the day.
Liquor, wine, and food were available in the evening. The menu rotates over 7 days so the food theme is different every night. Service in “The Club” is incredible. Melvis and the rest of the folks will treat you as a VIP or a member of the family, whichever you prefer. The Oriental Club is a very comfortable way to enjoy your morning coffee or night cap before bed.
The MO Singapore is in a very peaceful part of town yet convenient to transportation, shopping, or just enjoying the water. Do not hesitate one moment staying here and do consider the club option. It is indeed a few more dollars but consider the service that is included. They sure know the meaning of the word SERVICE.

  • This TripAdvisor Member:
    • Liked — Clean, spacious, comfortable
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atcboy's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: January 09, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Families with young children
Was this review helpful? Yes No
Check Rates
Average price*: $359 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel”

Mandarin Oriental, Singapore

Save Review
5 of 5 stars
new york,usa
Apr 10, 2007
2/3 found this review helpful

Second time spending one night layover at Oriental. Rooms are crisp, clean and modern. Service is exceptional and friendly. Club Room had great breakfast in a great room with good view of the city. Hope to spend more time at this hotel next visit to Singapore.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewY0rk's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 50-64
Member since: July 05, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $359 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A good place”

Mandarin Oriental, Singapore

Save Review
4 of 5 stars
Lanzarote, Spain
Apr 9, 2007
3/6 found this review helpful

It was a good experience. It was the first time in my life that I stayed in a luxurious pplace because I have not enough money to do in Europe or the USA but in Asia.

Well ,the hotel, the staff, the room, the swimming pool, the breakfast was fantastic but I expected something else.

Perhaps is just my problem because is my first time in this kind of hotel but it was not something to remember as I expected but, again, perhaps is my problem.

As soon as we arrived they tried o give us another room , more expensive, which I did not like. They said that our room was not ready and some stories and I felt as if they wanted to get more money...

Next time I will stay in the fullerton, better location

Just one advice: In the Arab quarter there was an arabian restaurant. I do not remember the name but it was in the corner ob Bagdag and Kandahar streets. Really, rellay, really nice.

A good hotel anyway

  • This TripAdvisor Member:
    • Liked — It is a very good hotel
    • Disliked — The price, I think
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gorka's Summary
Date of Stay: December 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Families with young children
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $359 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Mandarin Oriental, Singapore

( 156-160 of 299 )
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Mandarin Oriental, Singapore Address

5 Raffles Ave, Marina Square | (formerly The Oriental Singapore), Singapore 039797, Singapore