We stayed at the Mandarin Oriental for six nights in November and on this occasion had an ocean view room. We have enjoyed fifteen stays at this hotel over the last eight years and all visits, apart from the first stopover stay, have been for a number of days (10 days on one occasion).
When we arrived our room was ready with our bedding preferences in place. The staff, beginning with the Concierge, to everyone were courteous,helpful, friendly and were knowledgeable about our preferences. The rooms deserve 5 star rating and we really enjoyed the large flat screen television, surround sound and DVD player. The hotel is located beside the Marina Bay (Resevoir) opposite Theatres on the Bay and adjoining two major shopping malls. It is easy access to wherever you wish to visit around Singapore. We highly recommend the buffet breakfast in the Melt the World Cafe. There are chefs at stations ready to prepare your selections. The friendly staff give exceptional service and remember your preferences. One day a small girl was in the cafe and the chef in the pancake area made and decorated a pancake in the shape of Mickey Mouse and personally delivered it to her at her table. We complimented him on doing such a nice thing and a few days later, on our last day, he presented us with two he had made for us. A new innovation since our last visit is that "Real" coffee made by a barrister is served. We started the day with a wonderful blend of coffee in the form of a cappuccino or whatever. The quality of fruit and juices is consistently excellent. On some previous accasions we have stayed in the Club and you can expect exceptional personal service from the Club manager and her staff. We will be back to our favourite Mandarin Oriental next year for another holiday.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.