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Mandarin Oriental, Singapore: Traveler Reviews

5.0 of 5
5 Raffles Ave, Marina Square, Singapore 039797, Singapore (Downtown Core)
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Mandarin Oriental, Singapore
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Ranked #4 of 284 hotels in Singapore
Most recent review
4 of 5 stars Reviewed December 15, 2012
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2,226 reviews from our community

Traveler rating
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Families
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Couples
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Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
England
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
“Luxurious hotel”
4 of 5 stars Reviewed December 15, 2012 via mobile

Great location for shopping malls and sights. Amazing rooms nice beds and bathrooms.
Luxurious feel. And good cocktails here!

Poolside area is nice and big.
Nice experience for my first time in Singapore

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Cupcakebrown1983 about Mandarin Oriental, Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Fantastic service, amazing view, awesome stay!”
5 of 5 stars Reviewed December 14, 2012

My husband and I held our wedding at MO Singapore and stayed in the hotel following the wedding. We requested for harbour view suite and was very kindly given the room after our wedding coordinator, Eve, helped us with the request.
The wedding flow was great thanks the wedding banquet manage Tim and my personal butler the ever bubbly Wan Nee. We were already very impressed with the service by then.
The stay after the wedding was great, the service was impeccable, esp at the pool where the service crew never sit down but are always running around refilling our water, asking if we need face mist/ clean our specs.
The harbour view and ocean view rooms offer stunning views of the city, I love it!
The swimming pool, albeit only on the fifth level, boasts a great view of the city skyline as well. It is so nice to chill at the pool in the cabana or tanning chairs for hours!
The breakfast spread was awesome, though food taste could have been slightly better.
The amenities in the room was great. There was a little hiccup with the shower facilities but the engineer came and fixed the problem after a while.
The only thing that the hotel can improve is perhaps the speed of service to the hotel rooms. We always have to wait at least 5 minutes before the person whom we called for service comes to our room.
Other than that, we love the place!

Room Tip: Harbour view offers more view of the city skyline, while the ocean view offers the view of the hotel...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WangYuan about Mandarin Oriental, Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Has it all!”
5 of 5 stars Reviewed December 13, 2012

Stayed here for a weekend with a friend who met me from the states! (I live in Cambodia)...it was the perfect place to stay. We enjoyed the pool, the easy access to shopping, Starbucks and the PERFECT club lounge!~ We even had free personal training at the gym. Everything at this place was top notch - we used room service and I must recommend the berry mojito drink thingy at the pool (can't remember the name of it). Was DELISH! Only problem we had our entire stay was an issue with the keys...for some reason, they kept not working. Luckily, we were one floor up from the club floor and they were able to fix the keys every time. Great location. Choose here!!!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ask Teresa K about Mandarin Oriental, Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abingdon, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Thumbs up!”
5 of 5 stars Reviewed December 12, 2012

We stayed in Singapore for two nights en route to New Zealand for our honeymoon and thoroughly enjoyed our brief visit at the Mandarin Oriental. We found the hotel conveniently located in the Marina Bay area - not too far from Raffles and very handy for the Flyer - however taxis were cheap and plentiful so it wasn't a problem getting around regardless. Our room was high up on the 18th floor with an impressive view over the Bay and was clean and very well equipped, with luxurious touches (hand sewn cotton tea bags!) and a huge, comfortable bed. All the staff we encountered were courteous and accommodating - we had a very early check out so wanted to settle our bill the night before, this was no problem at all. We also returned to our room on our second day to find complimentary wine and chocolates waiting for us, which was a lovely treat. Overall, an excellent start to our holiday and we would have no hesitation returning in the future.

Room Tip: Our room was high up on the 18th floor overlooking the harbour which afforded us quiet and privacy a...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask TheOriginalLiverbird about Mandarin Oriental, Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“SINGAPORE”
5 of 5 stars Reviewed December 10, 2012

Great hotel - Fantastic service at vehicle drop off - Great breakfast buffet - Very central with great views - Cheapest taxis I have experienced - Book for Raffles afternoon tea - Watch out for wine cost - Paid A$60 for a half bottle of Côtes du Rhône from the mini bar in our room only to find the exact same bottle in France at A$9 for full bottle -

Room Tip: Fly cattle class and spend the money on a an extra day or two in the best room
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask tired-old-dog about Mandarin Oriental, Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Mandarin Oriental, Singapore

Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Oriental, Singapore Hotel
Mandarin Oriental Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin
Singapore Mandarin Oriental
Mandarin Oriental, Singapore
Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Phone Number:
Region: Singapore > Singapore > Downtown Core
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Singapore
#4 Business Hotels in Singapore
#6 Family Hotels in Singapore
#15 Romantic Hotels in Singapore
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
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