Location: a good 15 minutes walk from Orchard MRT. It's really at the begining of Orchard Road, and at least 2-3 bus stops away from where the happenings start. There is a supermarket at Tanglin Mall, which is just 1-2 minutes walking distance from this hotel. Trader Hotel is just right next to this hotel, and so is St. Regis. There are eateries options around, but not so much of local hawker food, unless you walk 5-7 minutes to the nearby Orchard Tower.
Room: Well maintained, but the room we got was quite dated. Distinctive smell when you first entered. Make sure you keep the aircon running or it will take you longer to get used to the smell (just remember: carpet and RH 85 and 30C outside don't go well in particular). Other than that, nothing to complain.
Staffs: Friendly and more importanly, efficient. I like the front desk most - they are polite and professional. Courterous, but make no mistake they are trying to get you room rather than be your new Facebook acquitance.
Recommend for: Business trip, definitely, as you are likely to get in a cab rather than taking the stroll to the mrt station for your visit.
Conclusion: I got a good deal for my booking, so the price kinda made up the shortfalls. I would definitely consider this hotel if i come back for business. For leisure, I probably would go for something closer to the mrt stations, unless you don't mind all the walking.