Very nice hotel, excellent location and service. Relatively small room. One of the disadvantages is the permanently operating air condition in the room which starts working when you are out, so when you come back it might be too cold.
The breakfast is nice, but if you stay for several days the choice becomes boring - the same stuff for all the days of your stay.
The staff at the reception is professional, but in frames of the basic things, if you ask a question which is a bit wider then "where is the breakfast", they are lost and don't know how to assist you. It may happen because they are too young and not experienced enough.
Opposite, the concierge people are more experienced and have a wider range of possibilities to help.
During all our stay in the hotel the fridge was not operation and we asked to help - there was no response.
At the same time some plummer arrived to repair some pipes (or other staff, that we have not complained on) and forgot his instruments in the room. It was not annoying, but amusing.
But generally, the hotel is very nice, well located, good quality and Singapore is a very very good place!!
- Official Description (provided by the hotel):
- Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more less
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- Also Known As:
- Novotel Singapore Clarke Quay Hotel Singapore
- Novotel Clarke Quay Singapore
- Singapore Novotel