Good hotel, excellent location on Orchard road although can get a little busy. Swimming pool and area in need of updating. Staff courteous, the only down side is the speed of service now matter how much you do to prepare they take forever to check you in and out so leave at least 20 / 30 min to check out.

The hotel is placed at an excellent & beautiful location which is easily accessible by all local transport. The place is near to all major shopping hubs (at walking dostance). However the ambience in the hotel was good but i still feel it lack the 5 star grade.

One thing impressive about this hotel was the descent food in their resturants for all international travellers. Overall the experinec to stay in this hotel was excellent with a nice floor team to assit you always.

Prashant

The Meritus was on renovation during our stay. Had to go through a long hallway to go to the other building. Construction noise was heard even late at night and wee hours in the morning. Staff were extremely courteous. Great location for shoppers as it was along Orchard Road and right beside Takashimaya. Easy transportation access. Clean lobby and rooms - except for the sheets and linens! We asked for extra blankets and flat sheets and there were stains all over. Some even had loose hair! Got the rooms on bargain as we were advised of the ongoing renovations. We must have gotten what we paid for.

The Meritus Mandarin is centrally located along Orchard Road. The lobby is quite busy but you get attended to quickly. Receptionists were attentive - they made sure everyone was attended to at the soonest possible moment. The concierge was very helpful - we made a reservation through them and they helped us get to the restaurant which was located nearby but in an area which was confusing to get to. (Tip: if you're going some place, ask your concierge to print a map or indicate on a map how to get there - especially if it's nearby. Our destination was 3-5 minutes from the hotel but the cab brought us around and around so we ended up paying more than we should have.)

The rooms are very spacious. We booked a deluxe room through our travel agent. We had a 1yr 8mo baby with us and there was enough room for a crib, our 2 luggages and space for our baby to run around. There were 2 sinks, a bathtub - it was a spacious bathroom. Lights were controlled digitally with the press of a button. There were blackout curtains to block out the sunlight.

Try the chicken rice from chatterbox - the hotel's restaurant. They claim that it's an award-winning dish and I totally agree! Even my little picky eater loved it. (Tip: If you order room service from chatterbox, they charge an extra SD15 or so per dish. If you mind the additional SD15 per dish, order it from the room and then go pick it up yourself and you can eat it in the room. They provide disposable tupperware and utensils.)

Our room was between our brother's room and our aunt's room. Our baby would cry now and then in the middle night and we asked them if they heard anything. They said they didn't hear anything at all. I guess that means their rooms are sound-proofed well enough.

Renovations are going on but I think they're doing their best to keep the noise level at a minimum. I was once awakened by a banging noise around 8-ish in the morning but it didn't last long. This is probably the best time to book with them since they probably can't demand a full price yet considering the construction and what a deterent that is to most travellers. But seriously, it isn't bad at all.