We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great hotel” 4 of 5 stars
Review of Grand Mercure Singapore Roxy

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Grand Mercure Singapore Roxy to your Saves list
Grand Mercure Singapore Roxy
4.0 of 5 Hotel   |   50 East Coast Road, Roxy Square, Singapore 428769, Singapore (Joo Chiat)   |  
Hotel amenities
Ranked #71 of 300 Hotels in Singapore
Certificate of Excellence 2014
Sydney
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“great hotel”
4 of 5 stars Reviewed February 12, 2011

The hotel itself was very nice and well appointed, with pleasant and helpful staff.
However prices from the mini bar and downstairs bar were ridiculous $10 for a local beer! Food prices were ok. The hotel itself was about a 15 minute cab ride to the actual city but was close to the airport with a 15 minute trip. It is only a 10 min walk to the beach and has a 3 story shopping centre attached to it , but a better one accross the road.
We stayed on the executive floor where our breakfast was included in the business lounge and before dinner drinks with canopes from 6pm till 8pm over looking the harbour, which made the extra price worth it seeing there was 3 of us. rooms were very nice but still quite small. a tip is the Blue taxis called 'comfort' are the only cabs we came accross that don't rip you off to the airport to hotel should only be $9-$10. Mercedes limousines only $2 more any other cab charged $18.

  • Stayed February 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,239 reviews from our community

Traveler rating
    796
    1,674
    615
    112
    42
See reviews for
1,145
872
331
611
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 10, 2011

We stayed 2 nights in this hotel and I must say it was a disappointing stay.
The 2 main things I would recommend them to improve:
1. The horrible smell in the bathroom (like urine type of smell). This needs to be fixed ASAP.
2. My husband paid for accessing the internet in the room via his PC and when I called the reception to ask how to go on the internet with my Iphone - they expected us to pay again (same room but different device, they said). This is going really too far and is shocking.

A part from that, the concierge was efficient and overall the staff nice.

  • Stayed February 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gotham
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 10, 2011

Namely free WIFI ... it was included on a lower rate booked in May 2010 but the manager was adamant in refusing it this visit, suggesting I cross the street to the nearby mall.

If I had had a Singapore address, there would have been no problem using the ubiquitous free Singtel WIFI in the room.

That said, I was glad to use the free shuttle from the airport as the taxi lines were huge in the wake of the Lunar New Year. The buffet breakfast was even better than before. An incredible deal is the 50% off perishable items in The Wave snack bar adjacent to the reception from 8 p.m. until closing.

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Top Contributor
69 reviews 69 reviews
47 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 10, 2011

Unlike a number of reviewers, I was fortunate not to encounter any problems during check in. My partner and I were given a non smoking room on the 6th floor, which turned out to be quiet and comfortable - just what we needed for a weekend of rest. The room was spacious and clean, and for the amount we paid for the room, I would say it was worth it.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed February 8, 2011

Locationwise, it is still acceptable as it is still within city limits. The general cleaniness is good and the services at the counter are excellent; very helpful and always with a smile. Keep it up.
The main complaint is the access to the car-park. It is rather awkward having to reach the car-parks from the lobby especially if one has heavy baggages. The food at the restaurant is good. Overall it is very good, keep it up.
Thank you I have enjoyed my stay.

Dr Chu Chit Kay

  • Stayed January 2011, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Grand Mercure Singapore Roxy? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Mercure Singapore Roxy

Address: 50 East Coast Road, Roxy Square, Singapore 428769, Singapore
Location: Singapore > Singapore > Joo Chiat
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Family Hotel in Singapore
#51 Romantic Hotel in Singapore
#54 Business Hotel in Singapore
#61 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Mercure Singapore Roxy 4*
Number of rooms: 576
Official Description (provided by the hotel):
The Grand Mercure Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Changi Business Park, Singapore Expo, the Marina Bay area and Orchard Road. Enjoy fantastic shopping at Parkway Parade on the doorsteps of the hotel or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants. Only 10 minutes from Changi Airport with complimentary shuttle service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Orbitz, Travelocity, Priceline, Despegar.com, Agoda, Hotels.com, ACCOR and Odigeo so you can book your Grand Mercure Singapore Roxy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Roxy Singapore Hotel Singapore
Grand Accor Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Mercure Singapore
Grand Mercure Singapore Roxy

Owners: What's your side of the story?

If you own or manage Grand Mercure Singapore Roxy, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.