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“A nice stay but not as expected after seeing the hotel photos” 4 of 5 stars
Review of Grand Mercure Singapore Roxy

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Grand Mercure Singapore Roxy
4.0 of 5 Hotel   |   50 East Coast Road, Roxy Square, Singapore 428769, Singapore   |  
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Hotel amenities
Ranked #66 of 294 Hotels in Singapore
A TripAdvisor Member
“A nice stay but not as expected after seeing the hotel photos”
4 of 5 stars Reviewed January 10, 2012

The hotel has a good location in terms it is out of the downtown area and the traffic congestion. Easy to reach touristic destinations from the hotel like Santosa island, Singapore Zoo, Science Centre, Singapore CBD. Close to MRT and the airport.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review, January 26, 2012
Dear Guest

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore.

We are delighted to know you found our hotel location to your liking. Indeed, our hotel, though located away from the downtown area, is still conveniently located within close proximity to the Changi Airport, town, East Coast Park, places of interest, fantastic eateries and many more.

Getting around Singapore from the hotel is not an issue, as there are public transportations readily available in front of our hotel. In addition, our complimentary shuttle services to and from the Changi Airport and Paya Lebar MRT Station helped to ease the travelling. With effect mid-December 2011, we are also providing complimentary shuttle services to Marina Bay, Esplanade and ION Orchard during the weekends and public holidays at 10am, 11am and 12pm.

We really look forward to seeing you again during your next visit to Singapore.


Kind regards
Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,993 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
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Banjarmasin, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2012

Large room for family 2 adult and 2 children
Free airport shuttle bus
if you want to go down town / everywhere take a bus , just walk acrross the street at Parkway Parade or walk behind the hotel at Roxy Square.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review, January 26, 2012
Dear Guest

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore.

We are delighted to know you and your family have enjoyed your stay with us. Our hotel is, indeed, conveniently located within close proximity to the Changi Airport, town, East Coast Park, places of interest, fantastic eateries and many more. In addition to the Parkway Parade Shopping Centre across the road, a new I12 Katong Shopping Centre has just opened behind our hotel. In your future visits, you may like to consider exploring it to enjoy more retail stores, eateries and their brand new movie theatre screening the latest blockbuster movies.

It is our pleasure that you found our complimentary shuttle services useful. In addition to the complimentary shuttle services to and from the Changi Airport and Paya Lebar MRT Station, with effect mid-December 2011, we are also providing complimentary shuttle services to Marina Bay, Esplanade and ION Orchard during the weekends and public holidays at 10am, 11am and 12pm.

We really look forward to seeing you again during your next visit to Singapore.


Kind regards
Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed January 8, 2012

Nice hotel and friendly service not too far from the Airport.
Not close to downtown, but short walk to local shopping, restaurants and waterfront park.
Room was clean and efficient, moderate size.
Good dining options include coffee shop/buffet as well as traditional restaurant and snack/wine bar. Internet access for a fee.
No view.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review, January 26, 2012
Dear Guest

Thank you for taking the time to write your review on Grand Mercure Roxy Singapore.

We are delighted to know you have enjoyed your stay with us. Our hotel is, in fact, conveniently located within close proximity to the Changi Airport, town, East Coast Park, places of interest, fantastic eateries and many more. When it comes to eating experience and promenades in the park, this area definitely has one of the best options in Singapore. In addition to the Parkway Parade Shopping Centre across the road, a new I12 Katong Shopping Centre has just opened behind our hotel. In your future visits, you may like to consider exploring it to enjoy more retail stores, eateries and their brand new movie theatre screening the latest blockbuster movies.

It is with much pleasure to inform that since 1 January 2012, we are providing complimentary internet for our guests.

We really look forward to seeing you again during your next visit to Singapore.


Kind regards
Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jurong, Singapore
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 8, 2012

We got our room over hotwire, so didn't pay so much and got a suite. Great spacious room, fantastic bath room and very good service. Breakfast was great, good choice, attentive staff, the lounge bar is also great. The location suited us very well. There is a bus connection to the nearest MRT, the hotel is also offering a shuttle bus at certain times. It doesn't take long to get around S'pore anyway. Across the road is a shopping centre, where we had once dinner, I got my hair cut and we bought supplies. There is a lot to explore in Katong and we would stay there again without hestitation.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Singapore Roxy

Address: 50 East Coast Road, Roxy Square, Singapore 428769, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#41 Family Hotel in Singapore
#48 Romantic Hotel in Singapore
#54 Luxury Hotel in Singapore
#61 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Mercure Singapore Roxy 4*
Number of rooms: 576
Official Description (provided by the hotel):
The Grand Mercure Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Changi Business Park, Singapore Expo, the Marina Bay area and Orchard Road. Enjoy fantastic shopping at Parkway Parade on the doorsteps of the hotel or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants. Only 10 minutes from Changi Airport with complimentary shuttle service. ... more   less 
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Also Known As:
Grand Mercure Roxy Singapore Hotel Singapore
Grand Accor Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Mercure Singapore
Grand Mercure Singapore Roxy

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