We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Long check in time” 4 of 5 stars
Review of Grand Mercure Singapore Roxy

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Grand Mercure Singapore Roxy to your Saves list
Grand Mercure Singapore Roxy
4.0 of 5 Hotel   |   50 East Coast Road, Roxy Square, Singapore 428769, Singapore (Joo Chiat)   |  
Hotel amenities
Ranked #71 of 300 Hotels in Singapore
Certificate of Excellence 2014
A TripAdvisor Member
“Long check in time”
4 of 5 stars Reviewed April 27, 2011

I have to wait in the check in counter for 35 minutes, it's a very long waiting time. your FO still on training and have to be help by 2 more senior FO to finish it. other than that, overall your hotel is family friendly, near airport and lots of attraction sites at singapore. will come back for next trip :)

  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,237 reviews from our community

Traveler rating
    796
    1,672
    615
    112
    42
See reviews for
1,145
870
331
611
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (327)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
A TripAdvisor Member
4 of 5 stars Reviewed April 26, 2011

Far from the downtown but easy connection with bus and MRT. All we need is in the hotel (swimming pool, restaurant, bar,...) and not too expensive. Just a cloud Accor has some agrement with companies for the town visit and it is not very easy to buy tickets and for having transprot from and for the hotel after visits. This point can be improved

  • Stayed April 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden Grove, California
1 review
3 of 5 stars Reviewed April 25, 2011

Stayed during 4/1/2011-4/3/2011 for 150(US dollars) per night for standard room. 10 minutes by taxi to Marina Bay Sand Casino and Orchard Street. There is a food court shopping mall across the street, cross the bridge(most menu is $5(Singapore Dollar) and . The hotel location is 10 minutes by taxi to the airport. Taxi cab to Marina Bay Sand casino will cost you $10(singapore dollars) for each trip. The location is a little bit inconvenience to Orchards Road, Marina Sand Casino since you have to take taxi. I would highly recommend for The Pan Pacific Hotel due to the proximity to most major shopping and entertainment in singapore. Overall, the hotel room is average american standard. The room carpet is a little outdated. There is Free Internet in the Hotel Lobby.

  • Stayed April 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2011

This is a great hotel with comfy cozy setup. Staff are friendly! not to mention they have ground transporation to take your from airport to hotel with the friendly staff helping you with the luggage. Checkin process is fast efficient. The colorful "m" sign toilettries packaging being nicely placed in the washroom are lovely. Room is clean and comfortable.The only shortcoming of the hotel is the location, not close to any LRT station so you have to take bus/taxi to go to nearest LRT station although they do have free shuttle to take u thr. Another thing is theSDG18 / 24 hrs internet access. Pretty expensive! I mean most hotel else whr provides complementary internet access already these days.

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TikaMercure, E-commerce Executive at Grand Mercure Singapore Roxy, responded to this review, April 29, 2011
Dear Guest,

Thank you for taking the time to write your review on Grand Mercure Roxy Hotel.
We’re happy that you had a pleasant stay with us and enjoyed the accommodation as well as the bathroom amenities from the “Mercure and me”, Mercure line that is very environmental friendly. In terms of public transportation, there are bus stops in front and behind the hotel as well with buses going to various directions including city centre, Harbor Front, and most touristic sites in this city-state. The hotel does offer a free shuttle bus to Paya Lebar MRT Station. As regards to the internet, we are committed to provide the best quality possible for our guests and therefore we have trusted an expert company to maintain and manage this service. However, if guests need to go online for a short limited time, free internet usage on the computers in the hotel lobby is also available.
We look forward to seeing you again during your next visit to Singapore.

Kind regards,
Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2011

Singapore was end of our 2 country Far East Group Tour covering Malaysia & Singapore. Hotel was very good with parking for guests. Free internet was available in the lobby. Rooms were neat & clean, well equipped with TV, hair dryer and tea / coffee maker. Complimentary breakfast was well laid out buffet. The hotel is good value for money for our 2 days stay. Changi International airport is an smooth drive from the hotel. For beach lovers, Beach park is walking distance in front of the hotel.

  • Stayed December 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TikaMercure, E-commerce Executive at Grand Mercure Singapore Roxy, responded to this review, April 29, 2011
Dear Guest,

Thank you for taking the time to write your review on Grand Mercure Roxy Hotel.
We’re glad to learn that you had a nice experience while staying with us. It’s great that you had the chance to explore East Coast Park as well. The beach is indeed very close and very nice.
We look forward to seeing you again during your next visit to Singapore.

Kind regards,
Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Grand Mercure Singapore Roxy? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Mercure Singapore Roxy

Address: 50 East Coast Road, Roxy Square, Singapore 428769, Singapore
Location: Singapore > Singapore > Joo Chiat
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Family Hotel in Singapore
#51 Romantic Hotel in Singapore
#54 Business Hotel in Singapore
#61 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Mercure Singapore Roxy 4*
Number of rooms: 576
Official Description (provided by the hotel):
The Grand Mercure Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Changi Business Park, Singapore Expo, the Marina Bay area and Orchard Road. Enjoy fantastic shopping at Parkway Parade on the doorsteps of the hotel or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants. Only 10 minutes from Changi Airport with complimentary shuttle service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Orbitz, Travelocity, Priceline, Agoda, Despegar.com, Hotels.com, ACCOR and Odigeo so you can book your Grand Mercure Singapore Roxy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Roxy Singapore Hotel Singapore
Grand Accor Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Mercure Singapore
Grand Mercure Singapore Roxy

Owners: What's your side of the story?

If you own or manage Grand Mercure Singapore Roxy, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.