This hotel is an oddity in the location it is in as practically the whole of Balestiar Road are packed with budget hotels. I suppose it tries to be a mid range hotel but as I have stayed in both the budget hotels and at the Quality Hotel, I can compare the difference.
The rooms are ok and so is the service for this mid range hotel but the other parts of the hotel don't really matches up.
The breakfast buffet is a let down. It is practically factory manufactured mass produced fast food, You can tell by the packaging when the service staff tops up the food. Because the hotel booking system mostly includes breakfast, like in my case I couldn't book a room without breakfast so I am force to avail myself to the buffet breakfast each morning. Hence the place during the morning is pure pandemonium with so many guest trying to find seats and it spills over to the adjacent bar lounge. You don't get shown to your table, you have to fight for one. And the food quickly finishes and the staff cannot top up fast enough. I suggest the hotel offer room rates without breakfast to solve this issue.
Secondly, there is a popular public restaurant on the first floor, so during lunch and dinner and especially weekends hotel guest would be fighting with that restaurant patrons for lifts, car parks, elbow room in the lobby etc.
And thirdly this hotel appears to cater to a mass market Thai, Chinese, Vietnamese tourist, so there are always hundreds of tourist in the morning (breakfast) and certain times of day when they check in and out. I have no issue with this but the lobby is not big enough to cater to so many and when it clashes with that public restaurant. The carpark lift comes straight to the lobby too.
It is not near to any MRT but if you know the bus system you will be fine.
I find the published room rates on the hotel booking sites on the high side, 50% higher than the budget hotels. I think it should only be 25% higher. The wifi is also weak and is worse than the budget hotels, so business travelers or even backpackers beware. I can't even watch youtube
Hence, I do not suggest business travelers to use this hotel. But is ok for tourist who wants free buffet and there is a bus to take them around.
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- Also Known As:
- Quality Inn Singapore
- Singapore Quality Inn
- Quality Hotel Singapore