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“Worst buffet restaurant ever!!” 1 of 5 stars
Review of Quality Hotel Singapore

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Quality Hotel Singapore
3.5 of 5 Hotel   |   201 Balestier Road, Singapore 329926, Singapore   |  
Hotel amenities
Ranked #222 of 293 Hotels in Singapore
Seoul, South Korea
Top Contributor
50 reviews 50 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
“Worst buffet restaurant ever!!”
1 of 5 stars Reviewed March 4, 2013

The room is typical for 3 star hotel.
Just basic twin beds and small bathroom.
It was OK for an overnigt accomodation.
Worst nightmare was the breakfast buffet.
The foods were terrible. I think the scramble egg was made out of powder.
Horrible foods and coffee!!
Never go back if I can help!!!

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_Hotel_SG, Marcom Executive at Quality Hotel Singapore, responded to this review, September 13, 2013
Dear Guest

Thank you for your review.

We regret that our breakfast buffet did not meet your expectations. We value your response and it is through your valuable feedback that we are able to make progress in the services provided to our customers.

We now offer an executive menu for breakfast at the lounge. We look forward to hosting you in our hotel for your next visit in Singapore.


Warm Regards
Faith Chen Fengyi
Marcom Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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193 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
Kozhikode
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 26, 2013

At Singapore, even when the hostels are not cheap quality hotel provides good enough luxury and decent prices (you pay almost three times for what pay for a hostel private room for a star hotel). The selection of chinese food, especially sea food is mentionable. The buffet charges are also very reasonable (around 20-25SGD).
However, nearest MRT is at least a kilometre away; bus stop is just outside the hotel.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_Hotel_SG, Marcom Executive at Quality Hotel Singapore, responded to this review, September 13, 2013
Dear Guest

We would like to thank you for taking your time to write a review.

Accommodation at Quality Hotel Marlow is indeed valued for money. We strive to provide quality service at competitive pricing.

Hope that you had enjoyed our buffet. The spread is worth mentioning as you can enjoy many authentic asian delights at a reasonable price under one roof.

Yes, Quality Hotel Marlow is is located within close proximity to many major attractions and shopping malls in Singapore.

We hope to see you again in the future.

Warm Regards
Faith Chen Fengyi
Marcom Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 20, 2013

I stayed for 10 days in the hotel when I came to SG on business trip last July 2012. The hotel is clean, comfy, and got all you need. The buffet breakfast is quite okay for me being Asian, as they have mostly oriental dishes.There is a bar and restaurant in the ground floor with Filipino Band Entertainers. Some shops are walking distance. Overall the hotel is decent for me. Only hold back is that the Metro Train Station is not walking distance and the internet is not that fast.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_Hotel_SG, Marcom Executive at Quality Hotel Singapore, responded to this review, September 13, 2013
Dear Guest,

Thank you for your feedback.

We take great provide in providing a comfortable environment where you have the luxury of being close to all of the great attractions Singapore has to offer.

You can take a feeder bus to the nearest MRT station. We look forward to hosting your next visit in Singapore.

Warm Regards
Faith Chen Fengyi
Marcom Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 23, 2012

Stayed there for 3 days. found the hotel good having all services and best part was its just 1 km from Mustafa Center (Little India) and being on the main road there was no problem for Taxi (we hired a Bentley). it would be good if they give free wi-fi. though rates were not too high (5s$ for 3 hours). strange thing was of keeping 50s$ as Security deposit. No Veg items in buffet breakfast. pool too was good and clean.

Rooms are bit small but clean and cool.

Room Tip: every room in this hotel is same having same view
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chiba, Japan
1 review
4 of 5 stars Reviewed November 18, 2012

Location: 201 Balestier Road, Singapore 329926, Singapore.

Phone number: 65-6355-9988

Check in/out: 14:00/12:00

The Review:

The Quality Hotel Singapore was built in 2003. In addition to basic amenities, it has a pool, gym, banquet hall and conference room. The hotel is located in a nice part of Singapore, especially it is3 kilometers away from Orchard Road which is the biggest downtown area of Singapore. It is safe and pleasant to walk around, and there are plenty of local shops and so on.

In fact, I used the swimming pool, it is small, but no one was around. We had a great time there. Also there was good housekeeping and rooms were very clean, so we had a comfortable stay for 2 days. Moreover the hotel is reasonable for guests, and the staff are very friendly, and there are a lot of Japanese visitors. That’s why, our stay was great.

On the other hand, I had a few complaints during my stay. For example, the entire floor smelled of smoke and was noisy, and the restaurant was not delicious. Because there were not many kinds of food, and it was not neat. Also wi-fi was not for free, so I couldn’t use any mobile devices.

Overall, it was a comfortable stay, but there are a few problems. However there are a lot of great points. That's why the hotel is recommended to particular people.
If you don't want to spend much money for a hotel, and you don't care about hotel, resort atmosphere and so on, you'd better stay here.

I recommend it to the person who doesn't stay much in the hotel. For instance, backpacker, family, business, the person who can not speak English, travelers etc. However I don't want to recommend to a couple on a honeymoon or so on. Because it's very cheap, and you can enjoy staying here but you aren't able to savor the feelings of a resort atmosphere.

In conclusion, I really enjoyed my stay here and I will definitely recommend it to other particular people who will travel to Singapore. I think this hotel has excellent services, friendly staff and an affordable price, that’s why this is a good hotel to stay at. I will be coming back this hotel for my next trip for sure.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 8, 2012

Apart from Hotel Ibis down the road, this the most decent and respectable hotel along Balestier Road. The other hotels are the dodgy type of hotels such as Hotel 81 which is rentable by the hour, Value Hotel (not as dodgy but rooms are small and the overall feel is not as pleasant) and the old, family-run typed of hotels. I cab a lot so not having an MRT really nearby is not a problem for me. Balestier Road is an interesting part of Singapore, with the old and new fuse nicely together. There are lots of eating places nearby, most notably the Whampoa market and hawker center which is frequented by many food-loving Singaporeans, and where the food is good, cheap and localized. The hotel is functional, and the rooms are clean and decent if all you need is a place to sleep, shower, and rest. Apart from two free bottles of mineral water, a complimentary copy of the island's national daily The Straits Times is also slide under your door daily - except for Saturday where the paper is laid outside your door as the paper is too thick to slide under. The hotel is also well-known for its Taiwan porridge buffet which is frequented by many locals. The bar has a nightly band performance, and the music tends to be a bit loud, but once you take the elevator up to your room, the noise fades away. Breakfast is included in the room rates, and the spread is fairly decent, with scrambled eggs, bread, croissants, coffee, cereals, sausages, and a few local selections such as stir fried noodles, fried rice, and sweet bean paste buns. There are two Guardian pharmacies within walking distance of the hotel, as well as a traditional bread shop which still sells loaves of sliced bread baked the traditional way. Balestier Road is also famous for its tow sar piah, or bean paste pastries, sold by shops located at the end of the road closer to Thomson Road. A shop diagonally opposite the hotel sells good rice dumplings. Housekeeping is good and efficient, and even though reception staff are not exceptionally friendly, especially the Chinese nationals, they satisfy your requests rather quickly and efficiency. The swimming pool was a let down though. I won't call it a swimming pool. It's really the size of a pond. But having wireless internet was a plus point for me.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 7, 2012

We stayed here with family for three days and had a great time. This place has good restaurants. The MRT station is in close proximity and east walk. You can stroll around this place and check some not so frequented parts of Singapore. The staff is very helpful and efficient.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Singapore

Address: 201 Balestier Road, Singapore 329926, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #222 of 293 Hotels in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Quality Hotel Singapore 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Singapore

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