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“Great hotel” 5 of 5 stars
Review of InterContinental Singapore

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InterContinental Singapore
5.0 of 5 Hotel   |   80 Middle Rd, Singapore 188966, Singapore   |  
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Ranked #12 of 294 Hotels in Singapore
Navi Mumbai, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Great hotel”
5 of 5 stars Reviewed November 22, 2013

The best hotel I have every stayed in Singapore. Great location and neighboring the Bugis Junction Shopping Mall. Wonderful staff - very helpful. Rooms are big and beautiful. Excellent breakfast spread with lots of options. Good dining experience too.
Truly recommended!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, November 26, 2013
Dear preetam_143

Thank you for your review of InterContinental Singapore. I am glad to hear that you had a wonderful stay with us and especially enjoyed our convenient location and breakfast offering. It is also good to hear that the service of our staff was able to exceed your expectations. We wish you a pleasant week ahead and look forward to welcoming you back at the hotel.
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2,353 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (463)
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Harrisburg, Pennsylvania
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 21, 2013

My wife and I stayed at InterContinental Hotel Singapore for 4 nights in October, 2013. This is an excellent hotel, and we highly recommend it. Some of the highlights are:

- Efficient and pleasant welcome at the checkin: We arrived at this hotel around 2 am after long flights. The checkin was smooth and fast. We couldn't handle anything less!

- We stayed at a regular room in the tower: while the size of the room and the view from the room are ordinary, we especially loved the very comfortable bed (helped to get rid of our jetlag and travel fatigue), the nice shower, and the well-chosen ammenities.

- Breakfast: one of the best buffet breakfast. Both variety and quality were excellent -- Western, Chinese, Indian, Peranakan, along with lots of fresh tropical fruits. Just beware of eating way too much, as it is so easy to do here. Singapore offers so many excellent restaurants to enjoy, and you don't want to be too full after breakfast!

- Polite and capable hotel staff: Everyone was very helpful. There are always one or two in the lobby who helped us to get a taxi right away. And the Concierge helped us to book good seats at a popular restaurant.

- Great location: This hotel is adjacent to the Bugis MTR station and the shopping malls. It's also very close to the City Hall area, Arab Street and even Little India. Of course, most everything is a short taxi ride away.

Overall, we were very satisfied, and we will use this hotel again when we visit Singapore next time.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, November 26, 2013
Dear TKHershey

Thank you for taking the time to review your stay at InterContinental Singapore. I am glad to hear that you had a most memorable stay with us and especially liked the service of our staff, our breakfast offering and convenient location. It is also wonderful to hear that you consider us your hotel of choice in Singapore and we will be looking forward to welcoming you back again soon. Have a great week ahead.
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2013

Spent a night stay there, we were on complimentary stay which my son had won as a lucky draw, stayed there on his birthday, found the hotel totally awesome, we are not rich Singaporeans in any way , but we're treated equally by all staffs, had a pleasant stay, Breakfast was totally astonishing, never expected to see such a variety and the pleasantness of the staffs at olive tree, front desk staffs treat you as their house guests not by nationality, would recommend this wonderful place to all who would need a place to stay which resembles their home

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, November 26, 2013
Dear Star_FamilySJ

Thank you for your review of InterContinental Singapore. I am glad to hear that you and your family had a most memorable experience with us and I hope that we will have the opportunity to welcome you back in future, whether for a staycation or a family reunion at our award-winning Man Fu Yuan Cantonese Restaurant. Have a great week ahead!
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Melbourne, Australia
Top Contributor
103 reviews 103 reviews
48 hotel reviews
Reviews in 38 cities Reviews in 38 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed November 20, 2013

Will state up front that I have usually loved staying at this Intercon. The rooms are fantastic, service good and wonderful gym. Also great location with easy access to everything you need.

I have stayed at many hotels in Singapore and the wider region. However, I have never felt as ripped off as I have at the Intercon in Singapore.

I was charged SGD29.00 for a macchiato and a cup of tea in the sitting area on the ground floor which is just ridiculous. This is completely out of touch and quite frankly leaves one feeling ripped off and taken advantage of for having held a business discussion on the premises. Surely as a guest of the hotel paying a significant room rate there is no need to be so mercinary on pricing of basic products?

So, as much as I love this hotel, I will now find an alternative.

Room Tip: Plenty of restaurants in the mall beside the hotel, eat out!
See more room tips
  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, November 26, 2013
Dear Kosta100

Thank you for your review of InterContinental Singapore. I am sorry to hear that your experience with us was less than satisfactory. We appreciate your feedback which we will take into consideration when we review the competitiveness of our prices. I wish you a pleasant week ahead.
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 20, 2013

Visited the Intercontinental Singapore for 2 nights for a 'milestone' birthday. It could not have been nicer!

We were shown to the club lounge on arrival and then greeted with a birthday cake and five staff singing Happy Birthday, and a cocktail. We later discovered we had been upgraded to a shophouse room which was beautifully decorated and very comfortable. Our room faced the street and was very quiet.

Service was fantastic from every staff member but the club lounge really stood out. Absolutely worth booking a club room, it is a great place to relax.

Room Tip: Shophouse rooms seemed newly renovated and decorated. Facing the outside road may have been quieter...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, November 26, 2013
Dear LondonSti11

Thank you for your review of InterContinental Singapore. I am glad to hear that you had a memorable experience with us in our signature Shophouse room with its Peranakan-inspired decor. It is also wonderful to hear that our service presentation at Club InterContinental exceeds your expectations. We hope to remain your hotel of choice in Singapore and look forward to welcoming you back soon. Have a great week ahead!
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London, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 17, 2013

I stayed here for 2 nights and was very impressed with how friendly, professional and helpful the staff were. My room was enormous, and very clean. I thought that breakfast in the Olive Tree was very good - plenty of choice, fresh food, lots of helpful staff.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, November 18, 2013
Dear AnneOng

Thank you for your review of InterContinental Singapore. I am glad to hear that you had a wonderful experience with us and that the service levels of our staff managed to exceed your expectations. We look forward to welcoming you back on your next trip to Singapore. Cheers!
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Melbourne, Australia
Top Contributor
155 reviews 155 reviews
21 hotel reviews
Reviews in 38 cities Reviews in 38 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed November 16, 2013

Tried to think of something that could be improved on...but the only things are very minor.. Room was large, with a good view (1218), very clean and had all the things you can find in other hotels. Nice desk to work at with wired or wireless internet. The bed was supersoft and Kingsize, free bottled water in the room, I could have cuddled up the bathtowels they were so big and soft. There were hotel staff always on duty and always available and approached you as soon as you looked as if you were looking for something. Breakfast - I don't think that was anything that wasn't there, the chose is extensive.
$15 taxi to airport. For those rainy days, there is an enterance from the hotel direct into a shopping centre. A short walk to Chijmes gives you a choise of many restaurants.
Here are the only things I can think of for improvement. The internet only allows for one thing to be connected at a time, but most people have 2 or 3. Would have been nice to have an international socket in the room, but they were quick to provide an adaptor - and thats all I can think of..
I'll be back.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, November 18, 2013
Dear Paul_n_Cris

Thank you for your review of InterContinental Singapore. I am glad to hear that you had a memorable stay with us overall. Thank you, also, for your feedback on points to improve our offering. I will be sure to pass along your comments so that we might take them into consideration. We look forward to remaining your hotel of choice on your next visit to Singapore. Have a pleasant week ahead!
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Additional Information about InterContinental Singapore

Address: 80 Middle Rd, Singapore 188966, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Singapore
#6 Family Hotel in Singapore
#10 Romantic Hotel in Singapore
#15 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Singapore 5*
Number of rooms: 403
Official Description (provided by the hotel):
InterContinental Singapore, the only luxury hotel in Singapore to preserve Peranakan artistry in a shophouse-style setting, is located next to Bugis Junction shopping complex, Singapore's first glass-covered, air-conditioned shopping street. Descendants of the Chinese traders and local Malay women from as early as the 17th century, the Peranakans blend Chinese art and Malay style harmoniously to create a unique architectural look. Set in the heart of historic Bugis and minutes away from Marina Bay, Central Business District and Orchard Road shopping and entertainment district, the hotel is a unique landmark replete with subtle Peranakan undertones, from timeless furnishing with elaborate carvings to rich tapestry and intricate ceramics. With 403 luxuriously appointed rooms and suites with modern amenities blending seamlessly into the décor as well as a variety of award-winning restaurants, bar and lounge, the hotel is a city sanctuary that delivers an authentic and enriching experience combined with world-class facilities and services for all discerning travelers. ... more   less 
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Also Known As:
Intercontinental Singapore Hotel Singapore
Singapore Intercontinental

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