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“Perfect Location! Friendly Staff & Comfortable, Decent Sized Rooms” 5 of 5 stars
Review of InterContinental Singapore

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InterContinental Singapore
5.0 of 5 Hotel   |   80 Middle Rd, Singapore 188966, Singapore   |  
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Ranked #13 of 292 hotels in Singapore
Sydney, Australia
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
“Perfect Location! Friendly Staff & Comfortable, Decent Sized Rooms”
5 of 5 stars Reviewed September 13, 2013

We stayed at the Intercon for 5 days and found that the location was perfect if you are a tourist wanting a central location. We were able to walk to Raffles, Suntec (where you can get on the Hop On / Hop Off buses to just about anywhere in Singapore) Bugis street is right across the road and there is the Bugis shopping centre that you can access through the hotel lobby in air-conditioned comfort. There are loads of places to dine within minutes of the hotel that suit every budget.

The room was incredibly spacious with a large bathroom that included a bath which was great to soak in after walking around all day. The hotel lobby and dining area is beautiful.

The service was very friendly and the concierge was helpful providing directions to the sights we wanted to see. We never had to wait more than a couple of minutes for a taxi & many places we visited were within easy walking distance.

The hotel rooms are probably due for a re-furb soon but the beds were very comfortable and rooms were spacious. The hotel was excellent value for money.

Overall I would recommend this hotel, we will definitely stay here again.

Room Tip: We stayed on the 9th floor facing Middle Road and had an excellent view
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, September 24, 2013
Dear Juliafg

Thank you for your review. I am glad to hear that you enjoyed the conveniences of our central location with its variety of dining and entertainment options, and that the comfort level of our rooms and service levels of our staff were to your satisfaction. Priding ourselves as a 5-star, luxury hotel in Singapore, we do have plans to upgrade our rooms and facilities so as to better serve you. May I suggest that on your next stay, you try our signature Shophouse rooms which come with exclusive access to Club InterContinental and its full range of benefits. Cheers!
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (410)
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Chesapeake, Virginia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 12, 2013

I was here on a business trip for a week. The hotel is amazing. It is very clean, the rooms are luxurious with very comfortable beds, nice sized bathrooms, great views, amazing food - frankly it is worth every penny and then some.

The hotel staff is ready to serve, the concierge is beyond amazing, and the hotel is situated right next to a mall and very close to the train. I will only stay at this establishment in the future.

Room Tip: Pay for the breakfast ahead of time, and enjoy every bite.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, September 24, 2013
Dear Amanda B

It is wonderful to hear that you have enjoyed your stay with us. We take pride in being a 5-star, luxury hotel in Singapore and your comfort is of the utmost importance to us. We will be looking forward to welcoming your back to the InterContinental Singapore. Cheers!
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Hong Kong
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 12, 2013

Of course you don't expect any surprises from chained hotel like this. The decoration is classic colonial / Nanyang style. Room is spacious and service is very good. Location was a bit far away from the main attractions in the city centre but nevertheless well connected with MRT station - when arriving, simply exit MRT and walk through the shopping centre.

Room Tip: when arriving, simply exit MRT and walk through the shopping centre, rather than through the hot hot...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, September 24, 2013
Dear EvertonianSunny

Thank you for your review. I am glad to hear that you were satisfied with your room and the service of our staff. We look forward to you visiting Singapore and staying us once again.
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Rotorua, New Zealand
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 9, 2013 via mobile

My wife and I stayed here in early september. Our room was incredibly quiet and comfortable with a great bathroom. Good internet and fast. We used the gym which is well equipped and the pool only had the 2 of us in it on the afternoon we swam. Great location with easy walking to many of the local attractions.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, September 24, 2013
Dear AndyFuller

Thank you for your review. I am glad that you have enjoyed your stay with us and that you were able to make full use of the amenities that InterContinental Singapore has to offer. There's lots to see and do and our convenient location offers you the option of either walking to arts institutions situated nearby, or taking a short ride to Orchard Road, the Marina Bay area and many other attractions by way of the connecting Bugis train station. We hope that you will be planning a return trip to Singapore, and when you do, keep us in mind as your hotel of choice. Cheers!
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Geneva, Switzerland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed September 7, 2013

I am a frequent user of Intercontinental Hotels. This one is not so good. In fact the worst. Perhaps Asian standards are slipping. The rooms are old as well. Service in restaurant was OK.
The front-desk is exceptionally rude and slow.

Room Tip: Try and get upgrade but not easy even if hotel half-empty and even for Platinum/ Ambassador frequent...
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael_Belanger, Director of Rooms at InterContinental Singapore, responded to this review, September 17, 2013
Dear CH6666,

Thank you for the review of your most recent stay. I was sorry to read that your visit was not up to your expectations and that we have failed to deliver on the usual high standards InterContinental Singapore pride itself with. I encourage you to contact me at singapore@intercontinental.com and share the specific details of your experience as we continue to strive for excellence.

Sincerely,

Michael Belanger
Director of Rooms
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Dongguan, China
Top Contributor
168 reviews 168 reviews
119 hotel reviews
Reviews in 79 cities Reviews in 79 cities
215 helpful votes 215 helpful votes
5 of 5 stars Reviewed September 6, 2013

Decent enough location (away from most of the hubbub), neatly stylish without going OTT on the decor, fairly priced, excellent facilities and service. All in all I would stay here again - certainly in preference to the entirely unsatisfactory rabble of other tarted-up boarding houses such as the Amara, the Copthorne or the Innotel

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, September 24, 2013
Dear LanPing

I am glad to hear that you have had a pleasant experience with us here at InterContinental Singapore, and would consider us a choice accommodation for your next visit to Singapore. We look forward to welcoming you back to our establishment then. Have a great week ahead.
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Bangkok, Thailand
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
Reviews in 25 cities Reviews in 25 cities
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed September 6, 2013

In the 10 or more years that I’ve been traveling to Singapore two or three times a year, I’ve stayed in many of its fine hotels, but about four years ago, I was so delighted with the InterContinental, that I now automatically select it as my destination hotel. This was my second visit this year. Since I’ve posted many reviews detailing all the things I like about the InterContinental, I just want to mention something I was especially struck with again this trip: the employees, mostly young, are not only competent and eager to please, as well as being very friendly, but they actually seem to enjoy assisting and serving the guests. That’s something that’s not so easy to find in today’s travel world.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalSin, Manager at InterContinental Singapore, responded to this review, September 24, 2013
Dear Bangkokexpat

Thank you for making us your hotel of choice when you visit Singapore. I am glad that our service standards have met your expectations and I trust that our Shophouse rooms are to your liking as well. We look forward to your next visit with us and hope that it will be even more enjoyable than the last. Have a great week ahead!
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Additional Information about InterContinental Singapore

Address: 80 Middle Rd, Singapore 188966, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Singapore
#9 Romantic Hotel in Singapore
#13 Luxury Hotel in Singapore
#19 Business Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Singapore 5*
Official Description (provided by the hotel):
InterContinental Singapore, the only luxury hotel in Singapore to preserve Peranakan artistry in a shophouse-style setting, is located next to Bugis Junction shopping complex, Singapore's first glass-covered, air-conditioned shopping street. Descendants of the Chinese traders and local Malay women from as early as the 17th century, the Peranakans blend Chinese art and Malay style harmoniously to create a unique architectural look. Set in the heart of historic Bugis and minutes away from Marina Bay, Central Business District and Orchard Road shopping and entertainment district, the hotel is a unique landmark replete with subtle Peranakan undertones, from timeless furnishing with elaborate carvings to rich tapestry and intricate ceramics. With 403 luxuriously appointed rooms and suites with modern amenities blending seamlessly into the décor as well as a variety of award-winning restaurants, bar and lounge, the hotel is a city sanctuary that delivers an authentic and enriching experience combined with world-class facilities and services for all discerning travelers. ... more   less 
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Also Known As:
Intercontinental Singapore Hotel Singapore
Singapore Intercontinental

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