I am in a club floor room at this hotel and stepping into the shower, when a housekeeper attempts entry unannounced! My "do not disturb" notification light was on. In my experience with other fine hotels, this has never happened! I spend sixty hotel nights per year in my travels so I am not a novice about what to expect. Get your act together folks!

Another great stay at one of my favourite hotels in the world. It can be a grand hotel or if like me like that home from home feeling it is that too. It's a beautiful building with magnificent great lounge but its the staff who make this hotel special. Not once did I pass any staff member and not get a cheery greeting. Carry a bag and they are right over to ask to carry it. The club lounge is equally special and I sat there to prepare an important presentation. It was not going well. But whether it was printing, PCM help or just a bit of friendly but discrete encouragement Anita Anna and Raj were right there. Truly great.

Enjoyed staying at the hotel, great location next to a mall and close to everything. Rooms were fine and check in/out was easy. Breakfast was also really good. Nice hotel for business travellers. Staff were friendly and helpful.

This has got to be the best hotel experience we've ever had. Everything ran as smooth as silk. Our 10th floor room was decorated with understated elegance and a spectacular view of the city. Amenities were abundant and luxurious. Linens were spotless and made of crisp fine quality brushed cotton. Towels were huge, absorbent and plentiful. Pillow menu: of course. Turn down service: definitely. But those components were not what made the InterContinental so special. It's the staff. Someone has been doing a masterful job of making sure that each and every employee is immaculate, eager to be of service, totally responsible and reliable and always bearing a cheerful countenance. We were not demanding guests but this is surely a place for demanding guests! Your wish is their command and they all seem so happy to help.
They all go the extra mile, every step of the way.

We booked a Club plan and it was a major bargain. Highly recommended. This gave us entry to the Club Lounge with it's dedicated personnel and marvelous food options. All included. We started with a sumptuous breakfast. In late afternoon they serve High Tea with a variety of delicious cheeses, sandwiches and pastries. Early evening is cocktail hour which features fabulous hors d'oeuvres such as steamed dumplings, stuffed grape leaves, salmon and on and on and on. In an expensive city like Singapore where the only cheap food is sold by hawkers, this is an elegant alternative to dining out. Service is wonderful and food is gourmet all the way. Cocktail hour, of course, features free liquor, wine and beer, in addition to soft drinks. And, we didn't ask but the staff saw our boarding passes were for a 7am flight so they suggested a breakfast box delivered to our room at 3. It was delicious and lovely.

It's hard to overstate the case for the InterContinental. If you go to Singapore this is the place. Centrally located, you will feel right at home except that home is not usually so smoothly run and beautiful.