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“Enought for 2 nights stay” 3 of 5 stars
Review of Fragrance Hotel - Riverside

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Fragrance Hotel - Riverside
2.5 of 5 Hotel   |   20 Hong Kong Street, Singapore 059663, Singapore   |  
Hotel amenities
Ranked #154 of 292 hotels in Singapore
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
48 helpful votes 48 helpful votes
“Enought for 2 nights stay”
3 of 5 stars Reviewed April 12, 2013 via mobile

Good location, next to Clark Quay (good night live with bars and restaurants).The room was very small but enought for our stay (2 nights). Also the bathroom was little but clean. Near of the Mrt - line that bring us directly from the aeroport. Near from the river and some other interesting points.

Stayed April 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 10, 2013

Stayed here in april for a week, Room was small but functional, its not fancy, bed , tv, tea and coffee. No fridge. No where to sit except on the beds. Bathroom was a wet room very small. The hallways and rooms are all tiled so anyone outside the rooms walking or talking can wake you up at night if you are sleeping. The pool is on the roof and it is just the pool, three chairs, no bar, no eating or drinking allowed. Staff are very friendly and helpful. Next door is a 7/11 and a resturant (gourmet culture bistro bar ) The hotel is in a great location across the road from Clake Quay. Its a 20 min walk to Raffles and Marina bay, 5 min walk to china town . Close to the MRT which is easy to navigate, taxis are cheap. Everything is in walking distance food, bars, shopping, malls, Hop on Hop off buses.The people are friendly, helpful and polite. The hotel is a place to sleep and shower. I will be going back to singapore. A special thank you to the young guy who walked us to our train back to clark quay !!

Room Tip: ask to be upgraded. !
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

I and my husband had been to Singapore in the first week of March 2013.
Fragrance hotels' chain was something which we wanted to explore as we had to stay in a budget hotel. We knew we would be out of the hotel most of the time as we had booked tours to Sentosa island, Universal Studios etc. Hence we preferred a budget hotel in prime location from where commute would be easy.
Fragrance Hotel riverside is located near Clark Quay station and you can travel easily all across Singapore with the tube trains. The hotel is clean and neat.

As mentioned by many earlier, the negative point about this hotel is- The rooms are toooooooo small. We were upgraded to Executive room but still there was hardly any place to keep our luggage and move in the room.

The swimming pool on the top floor is also nice..

However, location is a plus point for this hotel.. Staff is also very friendly and helpful.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 4, 2013

Small room, limited storage space. Bathroom was a wet room. Daily maid service very clean.
No catering facilities but complimentary tea, coffee & water.
Staff friendly & helpful. Small restaurant attached.
Excellent position 150 yards from exit A MRT station & half way between China Town & Clarke Quay.

Room Tip: Not much to see but a high room will cut down on noise.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
80 reviews 80 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 1, 2013

The rooms are tiny and there is not much storage space and the whole bathroom will get wet when you shower. But once you get over these things the place is wonderful. The dtaff at the desk are great. The cleaners doa great job everyday, and the laundry service while taking two days delivers the clothes wonderfully clean and pressed and at a reasonable cost. Plenty of restaurants close by no matter which direction you head, and the transportation links are fabulous.
I did not use the roof top pool.

Room Tip: Ask for a room with a window - I had an executive room. Well it did have a window.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 26, 2013

Hotel:
The room is very small without window. We feel suffocated when staying in this hotel. The room floor is wet all the time, i guess it is because no window in the room and causes air flow problem. And also it is very noisy during the midnight. The cleaner vacuum the floor at 11pm something which affected our sleep.

Location:
The only one good point staying in this hotel is good location which only take you 5-10mins walking distance to MRT station.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Riverside, responded to this review, April 1, 2013
Thank you for your feedback.

I wished to explain that you had booked your stay in the Superior Room and that only our Deluxe Rooms come with windows.

Regarding the noise issue by our Housekeeping Staff, I must apologise for this matter. My Duty Manager had since briefed the staff concerned not to perform any cleaning activities during the night that might caused disturbance to our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fragrance Hotel - Riverside

Address: 20 Hong Kong Street, Singapore 059663, Singapore
Location: Singapore > Singapore
Amenities:
Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
#154 Top resorts Hotel in Singapore
#154 On the Beach Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fragrance Hotel - Riverside 2.5*
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Also Known As:
Fragrance Hotel - Riverside Singapore

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