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“Great location” 5 of 5 stars
Review of Santa Grand Hotel Lai Chun Yuen

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Santa Grand Hotel Lai Chun Yuen
25 Trengganu Street, Singapore 058476, Singapore   |  
Hotel amenities
Ranked #132 of 294 Hotels in Singapore
Maidenhead, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great location”
5 of 5 stars Reviewed April 18, 2014

We only visited Singapore for one night, and this hotel is ideally located, right in the centre of china town, within minutes if a underground station. The room is small, but has everything that you need and is reasonably priced considereing the location.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, April 21, 2014
Dear EmmaR13_13

Thank you for sharing your experiences with us here on TripAdvisor! Your 5 star review only encourages our staff to work even harder to provide even better service for all of our guests! Thank you for choosing Santa Grand Hotel Lai Chun Yuen and we look forward to hosting your stay again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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639 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Cebu Island, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2014

We stayed at this hotel for 4 nights.The doorman was very friendly.He really took the time to explain everything like the switches,the location of the coffee/tea station,other services,etc. Counter staff were stiff but nice.The room was small but it has everything we need for our stay.Location is perfect,as food,transportation,atms and shopping are just within 3 mins walk. However,when we were there,there was this construction work being done right in front of the hotel,and since I'm a light sleeper,it was very difficult to sleep, the construction works usually starts at around 11pm until the wee hours in the morning.
All in all,we still loved our stay in this hotel and would probably come back again if all construction works in the area are all finish.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, April 21, 2014
Dear mdec477,

Thank you for choosing Santa Grand Hotel Lai Chun Yuen! We are delighted to hear that you enjoyed the location of our hotel and the amenities it provided. We are sorry to learn of your encounter over the construction but I am pleased to inform you that the construction has been completed!

We look forward to welcoming you again!

Regards,
Hotel Management Team
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San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2014

Lot's of charm but maybe a little different for westerners. VERY small room. It's actually a narrow hall leading from the door to the beds. I spread my elbows apart and touched both walls. No separation for the shower in the bathroom so everything gets wet. Despite these features, it was comfortable. Location was excellent being on Chinese Food Street and very close to Metro train for easy transportation to and from the airport as well as the rest of the city. WiFi was nonexistent for me. Staff stated that some computers will not connect. I've never had that happen before and don't understand how that cannot be fixed.

Room Tip: This was an interior room with no windows so it was quiet. Windows may add ambiance to the exterio...
See more room tips
  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, April 17, 2014
Dear Mike d,

Thank you for taking the time to write us a review on TripAdvisor! We are pleased to hear that you enjoyed the location of Santa Grand Hotel Lai Chun Yuen! However, we are sorry to hear of your encounter over the internet connection. Our IT colleagues will conduct various tests and troubleshooting for all possible glitches! Your feedback will be shared with the rest of our team for immediate attention!

Once again, thank you for your kind understanding and we hope to have the opportunity to welcome you back again.

Regards
Hotel Management Team
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Bangkok, Thailand
1 review
4 of 5 stars Reviewed April 11, 2014

A lovely romantic hotel inside a colorful environment with friendly staff and good service free Wi fi etc.
I love the the traditional red china of the main hall which an inspiration back to the past
Wery convenient with Metro 3 min. walk. Next trip I 'll check in again for sure!

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, April 13, 2014
Dear sir lusio d,

Thank you for taking the time to write us a review on TripAdvisor! We are pleased to hear that our team provided you with prompt and friendly service that made your stay memorable! We are happy to have hosted your stay and we look forward to the next time you are in Singapore again!

Regards,
Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 9, 2014

It was love at first sight when I first saw this Chinese Opera themed hotel while searching for accommodation at Chinatown for our family vacation. After reading few reviews from other customers, I have decided to book our 3 nights stay with this hotel. The location is great and convenient, Chinatown Food Street is right in front of the hotel, MRT is 3 minutes walking distance, near to 24 hours convenient store and 24 hours self service laundromat. Our family room has balcony overlooking the Chinatown Food Street, as I am a light sleeper, I could not sleep well for the first night as I could hear noises while some cleaning up of the food street were being done, and it continued up to 3am. However, on the 2nd and 3rd night, I was able to sleep through the nights as we were so tired from walking and exploring the city. Our family room is small but cozy, wifi connection is good. There are 2 or 3 mosquitoes in the room since we went in and out of the balcony, however, there are quite a lot of mosquitoes in Chinatown area because we had few mosquito bites while walking to and waiting at the nearby laundromat. The hotel staff are friendly and helpful, especially Mr Ho who has taken his time to explain every details in the room like the functions of the switches, and even help us to call the housekeeper for extra pillow and bottled water. Generally, we had great time staying in this hotel, we love the busy atmosphere of Chinatown and really feel at home during our stay. We will definitely come back to this hotel for our next visit to Singapore.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, April 9, 2014
Dear RachelleFung,

Thank you for taking the time to write us a wonderful review! Your kind compliments will be passed down to our team and this only encourages us to work even harder to provide even better service! We are delighted to hear that our team provided you with prompt and attentive service that made your stay a memorable one and that you enjoyed the location of our hotel! Yes indeed, our hotel is right outside the Chinatown Food Street and it can be very lively at times!

Thank you for choosing Santa Grand Hotel Lai Chun Yuen, we hope to have the pleasure of welcoming you back again!

Regards,
Hotel Management Team
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London, United Kingdom
1 review
5 of 5 stars Reviewed April 6, 2014

Before staying at this hotel, I read a few reviews about customer complaining about mosquitoes, poor wifi, small rooms. But when it's my time to visit I found none of these. The reviews were quite biased. No mosquitoes, if there is - turn on AC with door opened, mosquitoes hates AC. Room size is fair for the price paid, wifi works for me, can't expect it to be perfect signal, they aren't going to install a access point in every room, please be realistic. Move closer to where wifi picks up better. Overall very happy, clean hotel, friendly staff, great location, a few mins walk to MRT Chinatown, loads of food nearby that stays open late. Would definitely return!

Room Tip: There are wifi access points mounted on the ceiling along the corridors, find a room where it's...
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  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, April 7, 2014
Dear shibz_vtec,

Thank you for your wonderful 5 star review! Your review only further encourages and motivates our team to work even harder to provide even better service to our guests! We are delighted to hear that you enjoyed the location of our hotel and the amenities and services we provided you with!

Thank you for choosing Santa Grand Hotel Lai Chun Yuen, we really appreciate your review and we hope to have the pleasure of welcoming you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
1 review
4 of 5 stars Reviewed April 5, 2014

Very good location and price/quality ratio! Internet connection excellent and room service always available. The fact that the hotel is 2 minutes walking distance from the metro makes it a perfect location to easily reach all areas in the city.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, April 6, 2014
Dear simovar,

Thank you for taking the time to write us a review! . We are delighted to know that our team provided a prompt and attentive service that made your stay memorable. We will work hard to improve our service and we welcome feedback to improve aspects of our products consistently.

Thank you again for sharing your experiences with us and we look forward to hosting you stay again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Santa Grand Hotel Lai Chun Yuen

Address: 25 Trengganu Street, Singapore 058476, Singapore
Location: Singapore > Singapore
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #132 of 294 Hotels in Singapore
Price Range (Based on Average Rates): $
Number of rooms: 80
Official Description (provided by the hotel):
Located in the heart of Chinatown district, Santa Grand Hotel Lai Chun Yuen is located within proximity to the city centre, local metro station and less than 20 minutes drive away from the Marina Bay Sands Integrated Resort, Orchard Road and Universal Studio. Featuring tastefully decorated accommodation named as the Warrior, Scholar and Majesty rooms, refurbished from the Historical Opera Theatre, Lai Chun Yuen each has its own distinctive flavour individually unique to Santa Grand Hotel Lai Chun Yuen. The hotel's calm and peaceful concept of "Tranquillity amid the chaos" will immerse guest in an experience like no other. With a stage located at the second floor of the building, Santa Grand Hotel Lai Chun Yuen will stage live performances with the traditional Chinese orchestra and music as well as, an opera setting on display. Guests can feel free to experience the opera backdrop for an unforgettable stay at the hotel. As the hustle and bustle of Chinatown life is locked up away from them behind the closed hotel doors, guests will truly understand the true inner calm that lies within the four walls of Lai Chun Yuen. Santa Grand Hotel Lai Chun Yuen is primed to bring tradition, history and culture with a modern twist to guest who wishes to get away with the modern day rooms and have a unique experience like no other. ... more   less 
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Also Known As:
Santa Grand Hotel Lai Chun Yuen Singapore

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