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“Ok.” 3 of 5 stars
Review of Matchbox The Concept Hostel

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Matchbox The Concept Hostel
39 Ann Siang Road, Singapore 069716, Singapore   |  
  |  
Hotel website
  |  
Hotel amenities
Ranked #50 of 189 Specialty Lodging in Singapore
Certificate of Excellence 2014
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Ok.”
3 of 5 stars Reviewed October 29, 2012

I'll give it 3.5 stars.

Pros:

Great location. Walking distance to Chinatown but in a classy and quieter area.

It's above average in terms of cleaniless. Everything is spotless and someone makes your bed during the day.

Large attic lounge with comfy couch and lots of large bean bags and flat screen TV with DVDs.

Free 24 hr breakfast of white bread, peanut butter, jam, cereal, milk, fruit juices, tea & coffee.

Towel, shampoo, soap, hot water included.

Staff are friendly.


Cons:

Wifi didn't work most of the time. Seemed to work only if I stood outside in the hallway which was a pain.

Staff are friendly but doesn't seem to go out of their way to offer suggestions or help. If you've been in other hostels, you'll know what I mean. They're just not very engaging. They'd answer your question alright but that's pretty much it. Kinda feels like they just do the minimum.

Mattress very uncomfortable. They sag and gave me back pain every morning.

They leave the remote control to the aircon in the shared room. So some idiot keeps turning it to FAN MODE which was just made the whole room hot and stuffy. My suggestion is to turn it to a reasonable temperature (e.g. 22-23 degrees) and just don't leave the remote in the room.

Pantry very small. If one person is making breakfast, you'll have to wait your turn.


Conclusion:

If you're looking for a no frills, very clean stay, this is it.

Next time I come, I'll try somewhere else for better wifi, more real and friendly staff, a bed that won't hurt my back.

Room Tip: Top bunks offer more privacy, if you're game for climbing up and down all the time.
See more room tips
  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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160 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Budapest, Hungary
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2012

I would highly recommend this hostel: excellent location, cozy quite streets around still with some night life, everything is close, staff is extremely friendly, rooms and linen are clean, toilets and showers are very well thought of, bed positioning gives you privacy and you don't notice other 11 people in the dorm. Thanks for everything!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 3, 2012

This was my first visit to Singapore and very much enjoyed staying at Matchbox. If I visit again and stay at a hostel, I would for sure stay here and recommend it to other travelers.

Positives: nice comfy spacious beds, which actually feel very private with 12 people in 1 room. Air conditioning which each room controls, an absolute must in Singapore. Free shampoo and shower gel and even some make-up and other beauty products available in the room to use. Good common area upstairs with tv and wifi. Oh and also you have your own plug inside your bed to allow for easy and safe charging of electronic overnight.

The location is good and on the outskirts of China Town. It's even not too far of a walk toward the marina. Beware though that the bars in this area can be a bit pricey.

Negatives: wifi often didn't work. There is no bar area. Water was always warm but never hot. The pressure could have been a built better as well. Didn't spent much time in the kitchen but it was small and dint seem well equipped for making dinners.

Although the majority of staff are very helpful, there was a new employee who often had to call someone to ask and then get back to me. Also, since it is a hostel, it would be nice to get recommendations for cheaper activities, places to eat and go out around town. We are after all, mostly traveling on a tight budget.

Room Tip: I suggest the top bunk here for a bite more privacy. Well it's not really a bunk bed but more of...
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Springfield, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2012

I go to Singapore at least 4 times a month and each time i'll try out various different accomodations. However, i've finally found my home in Singapore, Matchbox The Concept Hostel. I've been back at least 3 times and this has certainly been my home away from home.

Rooms: Spring Mist.
Although it has I think about 16 people in the room, it sure doesn't seem like it on a full house and it's very comfortable and self sufficient. The mattress is just superb.

Staff:
Very friendly and knowledgable. All of them are very smiley and very helpful. Makes one feel right at home.

Freebies:
The only place i know in town who doesn't charge exhorbitantly for their laundry and dryer services and provides free shampoo and showergel in the toilet.

The place is also spotless and very clean! If there's any dirt anywhere, just call for a Matchboxer crew and it gets cleaned up immediately!

Number 1 place in Singapore!

Room Tip: Springmist is cool!
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
1 review
5 of 5 stars Reviewed September 3, 2012

This is the best hostel in Singapur because of location and bed. Bed is special and private and staff is very helpful. Always ready smile and freundlich I always feel at home when I am here. The place is clean and I love the massage room Best!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 3, 2012

Clean! Nice location, helpful staff, enough bathrooms (with shampoo and showergel), lockers, wifi, in your cabin you have your own plug and light, 2 pillows, sheets, towel. Close to food market and bars. Nice design and new!
My friend is singapore was surpised there was a hostel one of his favourit areas in town!
Dislike: 16 in one room (mixed dorm) might wake you up in the middle of the night.... cabins are a little warm.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 31, 2012

When having a two day stopover in Singapore, me and my friends wanted a cheap but fancier than normal hostel.. we found it! From first arriving, the receptionist was SO helpful and friendly, they gave us a guided tour and explained how things worked in the hostel e.g. wifi, room keys etc. The following morning another receptionist was happy to give us tips for the local area and sent us in the right direction of the best way to explore singapore.

The rooms were clean and tidy and were a bit different to another rooms I had stayed in hostels, they each had a plug socket by the pillow which was good and a locker underneath each bed. On the top floor there was a really cool chill out area which had lots of bean bags and some swings from the roof which was really fun. They were also a room with a massage chair you could use at your own leisure. The price of water in the hostel was also very cheap (made a big difference to the price in auz!)

I would recommend this hostel in a heart beat.. I am not a major bag-packer and thoroughly enjoyed staying here. Its cheap, cheerful and safe.. what more could you ask for!

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Matchbox The Concept Hostel

Address: 39 Ann Siang Road, Singapore 069716, Singapore
Location: Singapore > Singapore
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service
Hotel Style:
Ranked #50 of 189 Specialty Lodging in Singapore
Price Range (Based on Average Rates): $
Number of rooms: 3
Official Description (provided by the hotel):
Conveniently situated near Chinatown, Tanjong Pagar and Telok Ayer MRT Stations, Matchbox The Concept Hostel is the best one-stop pod hostel to stay at during your adventure in Singapore. With two famous hawker centers - Amoy Street Food Centre and Maxwell Road Hawker Centre -located just minutes away from our doorstep, you can definitely eat your fill of the many delicacies of Singapore. If that's not what you are looking for, fret not, as we are certain that one of the surrounding cafes, restaurants and bars will be able to satisfy your cravings. Besides that, we also provide complimentary daily breakfast, as well as, free flow of coffee, tea, milk and juice to kick-start your day. Not sure where to go to after having your meal? Feel free to check with any of our friendly staff who will be more than happy to provide you with maps, tips and information on the best places to visit in Singapore. No matter whether you are more interested in culture, history, shopping, entertainment or relaxation, we are absolutely sure that we will be able to find something that will suit your needs. In addition, enjoy special discounts when you purchase attraction tickets from us during your stay. After a long day of exploring Singapore, we know that your feet and back might be sore. Hence, Matchbox offers you exclusive complimentary use of our full-body massage chair, neck massager and foot massager. Moreover, we also provide you with two pillow choices - hard and soft pillows -to ensure that you will have a good and comfortable rest for another day of adventure. Want to say a few words to your friend sleeping in the pod beside you before you sleep? Simply unlock the creatively designed peep holes that we offer between our pods. However, if you are too lazy to entertain your chatty friend, you may wish to lock up your side of the peep hole so that he/she won't disturb you (Kidding! We hope you won't do that to your friend! Haha!). For added privacy, Matchbox also offers satin curtains for each of our pods as we believe in providing you with a good night's sleep. So what are you waiting for? Book with us now as our friendly team can't wait to welcome you at our hostel!:) ... more   less 
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Also Known As:
Matchbox The Concept Hostel Singapore

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