My first previous stay in this hotel was marred by several incidents, like having access denied to the Club rooms main privileges (22nd floor swimming pool, alfresco chill-out area, for instance), and a not-so-great service, most of these incidents being caused by a film shooting that disrupted the hotel services.
In the feedback forms sent by the hotel's management, I stressed some of these disappointing aspects. The management reaction was extremely satisfactory : they acknowledged the problems, apologized and offered me a second chance.
I must admit that my second stay there was pretty much what I could expect from a hotel with great standards : flawless and extremely polite and attentive service, very clean and pleasant room, and so on. A great stay.
- Official Description (provided by the hotel):
- Located minutes away from Orchard Road and at the charming enclave of Novena, Oasia Hotel Singapore is a new hotel that offers both business and leisure travelers more than a welcome respite. Oasia Hotel is well connected to major expressways and is within easy access to Novena Mass Rapid Transit station, shopping malls, local and international food outlets. This new hotel provides 428 guest rooms for business and leisure travelers to relax and rejuvenate in our Superior, Deluxe, Oasia Club rooms and suites. Our rooms boasts top-notch amenities, such as the latest LED TV, iPod compatible sound system and an elegant bathroom equipped with a delightful rain shower and invigorating bath amenities. ... more less
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- Also Known As:
- Oasia Hotel Singapore By Far East Hospitality