Booked this hotel through olotels.com with queen + extrabed configuration for 2 adults + 1 child. During checkin was given a room with one double bed. The room can barely fit 2 adults and definitely too small for 3 people. Nevertheless, staff have no hesistation in giving that room to sleep 3 people. This wasn't what I booked but the duty manager wasn't helpful at all and all he could do is blame the olotels.com website for making the error of advertising queen + extrabed. I had to top up SGD50 per night to get queen + extrabed room.
Duty manager suggests to me that future bookings should be done at V Hotel's website to avoid these booking problems and enjoy some benefits like free wifi, etc. I am sure he also expects customers to pay hotel rack rates.
Will never book with this hotel again. Rooms are very small for the price.
- Official Description (provided by the hotel):
- V Hotel Lavender is an exciting new hotel located just above Lavender MRT station with direct access (via MRT/tube/subway) to/from the airport and various parts of Singapore (for instance, only stops to City Hall or Promenade Station) ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Booking.com, Cheap Tickets, Priceline, Odigeo, Expedia, Despegar.com, getaroom.com and Agoda so you can book your V Hotel Lavender reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- V Hotel Lavender Singapore