We went to this restaurant last Sunday evening and reserved the table well ahead with the remark (good view, window). After checking in at the hotel the day before we checked the reservation again and it was confirmed to us.
On the day we were running late and ask to hold our table as we will be 15' min late. After arriving at the restaurant our table was not ready and initially we were supposed to be seated on a table for 2 instead of 3. We were asked to go up to the terraces and wait. After 30 min we came down again, since no one came to get us. ... And big surprise we got a table in the back for 4 ;-(.
We had to ask for the bread on the table, ... We could not taste the bottle of Amarone, just opened in the back - very strange behavior for a good restaurant serving wine that way. Then he just put the decanter on the table and didn't serve us ;-( . When we confronted the waiter, he excused and said he forgot it. He mentioned that he could bring a new bottle... Which wasn't really the point, after telling him that I will ask my guests if they want to change.. He just brought a new bottle (other year), which he opened in front, but never poured it in in our glasses. We did it ourselves again. Then another waiter saw it and served across the table.
The food was ok, but not more.. The fillet was too much cooked.. But we were hungry since we had to wait quite a bit.
Very important, if you ever go there... The view is great... If you have a good seat.. But it is very cold, so bring a jacket.
We complained to the hotel, but not feedback so far.
The service at the Stratton club, same Hotel, was great, even exceptionally (see separate review to the hotel). So it was even more disappointing experience of the Lighthouse :-(
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.