We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 284 Singapore hotels

Ibis Singapore Novena: Traveler Reviews

3.0 of 5
6 Irrawaddy Road, Singapore 329543, Singapore
Hotel website
Hotel deals
Hotel amenities
Ibis Singapore Novena
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Travelocity CheapTickets.com Expedia.com
and 11 more sites!
70%
Ranked #80 of 284 hotels in Singapore
Write a Review

482 reviews from our community

Traveler rating
    56
    259
    138
    19
    10
See reviews for
Families
113
 
Couples
126
 
Solo
84
 
Business
113
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Tiny rooms”
3 of 5 stars Reviewed November 7, 2012

The rooms were clean but really tiny. Okay for a transit stop or 1 night and if you are using the hotel just to sleep at night. We were out most of the day and returned to the room only late in the night. Reception area is also very cramped up. Staff were very helpful. Novena MRT station is a short walk from the hotel.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask 330aviator about Ibis Singapore Novena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Manager at Ibis Singapore Novena, responded to this review
November 7, 2012
Dear Guest

We very much appreciate your comments regarding your stay at the Ibis Singapore Novena.It is always a pleasure to receive positive and constructive feedback so enable us to improve further.

I will share your comments with all the team members . I am sure that this feedback will serve as an encouragement and a great motivation to all of us as we strive to continuously improve the quality of our services.

Thank you for sharing your experience and we are grateful for your support and look forward to having the pleasure of welcoming you back .


Sincerely
The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 7, 2012

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Ask Theruffs about Ibis Singapore Novena
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GuestServices_GM1, Manager at Ibis Singapore Novena, responded to this review
November 7, 2012
Dear Guest

Thank you for selecting ibis Singapore Novena as your preferred choice of stay during your recent visit to Singapore. We are glad that you were happy with your stay at our hotel and had enjoyed the facilities and service rendered. It is certainly our pleasure to provide the best service to all our guests. We look forward to welcoming you back.

Yours Sincerely
The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“OK lah...”
3 of 5 stars Reviewed November 5, 2012

MRT station is not exactly near and no nearby attraction expect few decent local restaurants. On arrival the check in was smooth however during check out there was a trainee at reception and she couldn't assist me and had to wait for senior staff (why assign a trainee during busy period?). Room was clean and decent. All in working conditions and free WIFI was a plus.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Tonelim for Singapore
Ask Tonelim about Ibis Singapore Novena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Manager at Ibis Singapore Novena, responded to this review
November 7, 2012
Dear Guest

Thank you for your constructive comments and feedback.
We are sincerely concerned and apologise the lapse of service upon your check out.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

Yours Sincerly
The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good and clean hotel”
3 of 5 stars Reviewed November 5, 2012

Need to walk about 5 minute from Novena station. The room was clean . A good breakfast in the morning and the staff is very helpful. The shower toilet is quite small . It look small but value for money. Room have basic necessities and there is also bus stop infront of the hotel which is convenient if you want to travel to town and its very near to orchard.

  • Stayed December 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask shienlim about Ibis Singapore Novena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Manager at Ibis Singapore Novena, responded to this review
November 6, 2012
Dear Guest

Thank you for selecting ibis Singapore Novena as your preferred choice of stay during your recent visit to Singapore. We are glad that you were happy with your stay at our hotel and had enjoyed the facilities and service rendered. It is certainly our pleasure to provide the best service to all our guests. We look forward to welcoming you back.

Yours Sincerely
The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
“Attitude of Serving”
3 of 5 stars Reviewed November 1, 2012

It was pour out rain outside and waiting for taxi but the lady in the counter told us that there was a free shuttle ready for us but need to wait for another passenger. After 15 minutes wait, we asked her, she told us to wait for another hour since she was on break for lunch. She could have told us that her service was not available, instead of have us waited for no reason.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Manager at Ibis Singapore Novena, responded to this review
November 2, 2012
Dear Guest

Thank you for your constructive comments and feedback.
We are sincerely concerned and apologise the lapse of service in some area.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

We hope to be able to get in touch with you directly on this matter. Would be great if you could email us your contact details at H7451-fo@accor.com

Yours Sincerly
The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Ibis Singapore Novena
Check-in Check-in Check-out Check-out
 
 
Days Hotel Singapore at Zhongshan Park
Great value on a similar hotel
Singapore, Singapore
4 of 5 stars 78 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Singapore
Trendy
Wanderlust
Wanderlust 4.0 of 5 stars 277 reviews
Family-friendly
Holiday Inn Singapore Atrium
Holiday Inn Singapore Atrium 4.0 of 5 stars 991 reviews
Romantic
Marina Bay Sands
Marina Bay Sands 4.0 of 5 stars 5,876 reviews
Luxury
Park Hotel Clarke Quay
Park Hotel Clarke Quay 4.0 of 5 stars 1,113 reviews
Show Prices ABS:HotelCheckRates-d1801958?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d305454?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1770798?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1239596?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Singapore hotels
Ibis Singapore on Bencoolen 4.0 of 5 stars 2,901 reviews V Hotel Lavender 3.5 of 5 stars 1,107 reviews Days Hotel Singapore at Zhongsha... 4.0 of 5 stars 78 reviews Aqueen Hotel Lavender 4.0 of 5 stars 378 reviews
Show Prices ABS:HotelCheckRates-d1229624?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2178797?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d3423710?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1574780?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 284 hotels in Singapore, ranked by popularity

Been to Ibis Singapore Novena? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Ibis Singapore Novena

Also Known As:
Ibis Singapore Novena Hotel
Ibis Singapore Novena Hotel Singapore
Ibis Singapore Novena
Address: 6 Irrawaddy Road, Singapore 329543, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Free High-Speed Internet Free Parking Restaurant
Hotel Style:
#64 Family Hotels in Singapore
#67 Business Hotels in Singapore
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Ibis Singapore Novena is minutes away from the CBD of Singapore and Orchard Road. The first international 3-star hotel in Novena, it is within walking distance to Novena MRT station, Corporate Offices, Tan Tock Seng hospital, Medical Centers and Shopping Malls. It features 241 stylish designed rooms with timber floors, free Wi-Fi internet access, 1 restaurant/bar and free parking. Free Ibis shuttle available to and from the hotel to listed Medical Centers and Orchard Road. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Cheap Tickets, Expedia, Booking.com, Hotels.com, ACCOR, AsiaRooms, Agoda, Venere, Olotels, Otel, Priceline, HotelsClick and Tingo so you can book your Ibis Singapore Novena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Ibis Singapore Novena, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Ibis Singapore Novena
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices