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“Good value for money and even better service” 4 of 5 stars
Review of Ibis Singapore Novena

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Ibis Singapore Novena
3.0 of 5 Hotel   |   6 Irrawaddy Road, Singapore 329543, Singapore   |  
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Hotel amenities
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BED+BREAKFAST+WIFI
Ranked #117 of 294 Hotels in Singapore
A TripAdvisor Member
“Good value for money and even better service”
4 of 5 stars Reviewed June 11, 2012

I'm a regular at this hotel for both work and personal and I cannot fault it for what the hotel provides. I have stayed at 5-star hotels in Singapore and overseas which may be much more renowned but the service at Ibis Novena is right up there. Receptioin is always very welcoming and the rooms may be basic but they are clean and tidy. While the facilities may be limited and the location not in the central CBD the hotel is good value for money.

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Manager at Ibis Singapore Novena, responded to this review, June 13, 2012
Dear Guest

We are happy that you had enjoyed the facilities and services during your recent visit to Singapore. It is our desire to ensure that all our guests feel at home at ibis Singapore Novena , making it a home away from home.We appreciate your feedback and will share with the team to improve on the area for breakfast spread. Your constructive comments is a great motivation and encouragement to us.

We look forward to welcoming you back to your home in Singapore.

Yours sincerly
The Guest Service Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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815 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 7, 2012

The hotel is located in an up and coming location. Room is small, bathroom is also small, strong shower, comfortable bed, breakfast is OK but doesn't have much varieties. Nearest MRT is 10-20 minutes walk, bus stop is nearby.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Manager at Ibis Singapore Novena, responded to this review, June 13, 2012
Dear Guest

We are happy that you had enjoyed the facilities and services during your recent visit to Singapore. It is our desire to ensure that all our guests feel at home at ibis Singapore Novena , making it a home away from home.We appreciate your feedback and will share with the team , it is a great motivation and encouragement to us.

We look forward to welcoming you back to your home in Singapore.

Warm Regards
The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2012

I have stayed at many Accor properties before but never the Ibis range and was pleasantly surprised by its standards. OK it's not the Sofitel, so do not expect porters, gym, room service , swimming pools or fancy toiletries. But it's fairly new and has all the mod cons. Hair dryer, tea/coffee making facitilites and free wifi. The rooms are furnished simply and nice, bit small for families but quite adequate for 1 -2 persons.

The only down side is that ridiculously small and cheap looking fridge (no bigger than a shoe box).....and it's not that cold enough to store a couple bottles of water. I can understand that perhaps the hotel wants to discourage people storing food but really.....

The location although not in the main shopping district is only 2 stops on the MRT(10 mins walk from hotel) to Orchard Rd. It is also located above a shopping centre where you can get almost anything.

There is also a Gym in the complex where one can buy a day pass for SGD35 for the health conscious.

The reception is managed by a young team and very helpful. I was quite impressed when on a very wet day, the hotel have good sturdy umbrellas on loan for a $10 refundable deposit.

For a 3 star hotel, I think it ticks all the boxes.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Manager at Ibis Singapore Novena, responded to this review, June 4, 2012
Dear Guest

We are happy that you had enjoyed the facilities and services during your recent visit to Singapore. It is our desire to ensure that all our guests feel at home at ibis Singapore Novena , making it a home away from home.We appreciate your feedback and will share with the team , it is a great motivation and encouragement to us.

We look forward to welcoming you back to your home in Singapore.

Warm Regards
The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Singapore Novena

Address: 6 Irrawaddy Road, Singapore 329543, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #117 of 294 Hotels in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Singapore Novena 3*
Number of rooms: 241
Official Description (provided by the hotel):
Ibis Singapore Novena is minutes away from the CBD of Singapore and Orchard Road. The first international 3-star hotel in Novena, it is within walking distance to Novena MRT station, Corporate Offices, Tan Tock Seng hospital, Medical Centers and Shopping Malls. It features 241 stylish designed rooms with timber floors, free Wi-Fi internet access, 1 restaurant/bar and free parking. Free Ibis shuttle available to and from the hotel to listed Medical Centers and Orchard Road. ... more   less 
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Also Known As:
Ibis Singapore Novena Hotel Singapore

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